Medical Vision Technology Ophthalmology Group

Doctor is very friendly, staff is nice but I’ve had to wait quite a while the last few times I’ve been.
Get a morning appointment.

I also had been going here for several years — maybe even 9! I never loved it, but I only go once a year, so not that big a deal. My husband tried it and HATED the hard-​sales aspect and never went back. I am discontinuing now because of their EXTREME slowness. I am a patient person, but I simply do not have two hours (even without dilation) to spare for the purpose of getting an eye check-​up and prescription renewal. They YES, YES, YES me all the time, but they do not follow through or actually just deliver the doctor to do his work! No thanks!

Doctors and staff are SUPER friendly. Yes, they are a little slow, and yes their frames are expensive, but the quality is good, so I’m willing to wait a bit to have the good service.
Exam by appointment, eye glasses are walk-​in.

The doctors here are really good. They did a pretty good job with my exam, caring, informed and friendly.
The only thing I disliked is their glasses department. The frames are super expensive, at least double what you can find online. It’s totally my mistake that I didn’t do the research but just trusted them.
Just don’t get frames from them, and you should be fine!

This review is about a s schizo as it gets. ONE STAR for the office staff experience, FIVE STARS for Dr. Kira. I was sitting in the office waiting for my appt as I began to write this, having just travelled forty miles to be on time to my appointment. I made this appointment when I began experiencing vision trouble. When I inquired by phone about the date of my last visit, I was informed that it had been FIVE YEARS. No reminder card, no phone calls, nada… and some pretty pathetic explanations as to why they stopped sending out notifications. I have more than the usual eye issues and I come here because they have an ophthalmologist on staff. When I signed in, I had to fill out a ream of paperwork. This caused me to ask if they had my records, as I have had multiple eye surgeries. No, they were in STORAGE and no one bothered to pull them prior to my visit in spite of having several working days in which to do so. They have an expensive video flat screen playing in the waiting room, but no dry erase board notifying patients that they are running behind… something pretty standard at the medical practice I use. My ride dropped me off here, and I only found out about the delay after they left to do errands. One of the staff was wearing a fuzzy scarf with her scrubs, which gave about the most unprofessional appearance possible. Just when I thought for sure I was going to be totally annoyed and never come here again, Dr. Kira came to get me. He was pleasant off the scale, personable, and in less than a minute my bood pressure was totally back to normal. He was competent, thorough, efficient, kind, and completely interactive. I walked out needing a prescription for progressive bifocals. I had an average experience with the person who assisted me with selecting the glasses. It was only because of me asking very detailed questions about the lenses that I avoided paying for an expensive coating that would have been quickly ruined by my work in dusty, outdoor conditions. The glasses came quickly enough, and were correct though there wasn’t even so much as a cleaning cloth and spray sent along with them. I would totally go back here based on my experience with Dr. Kira the opthalmologist, but my god, they need to fire or retrain most of the staff, and start over with people that actually are up to the task of running a professional office. They weren’t unkind nor intentionally inadequate, but there was a serious gap in training, ability, or both.

I agree with the other two reviews. I had an appointment and was early. They were 10 minutes late getting me in to an exam room (no big deal, I understand that they may have been a little behind). After being examined by a tech, I was taken to the other waiting room and was told that it would only be a couple of minutes. 30 minutes later another tech came by saying that it would only be a couple of minutes. Another 20 minutes went by until the Dr finally came by then spent under 5 minutes doing his exam.
I went to go fill my prescription for contacts later that week only to find that the Dr had written the prescription wrong and so it could not be filled. The place I was filling at tried to call the Dr but he was with a patient and the receptionist said he would call back. Two days later I had not heard anything from either Costco or the Dr. I called Costco and found that the Dr had not gotten back to them still and I was unable to reach the Dr (again I was told I would be called back). That was over a month ago and I still have not gotten the corrected prescription. I will definitely not return here again.

I have been going to this place for the last three years and I believe this is my last. The service is tremendously slow. I went in for the first part of my exam and then was told after he put in the drops that I needed to wait 25 min before the next exam. No big. So I wait. 25 minutes later the tech comes out to get me and assigns me to a room and says «the Dr. should be in in just a few min». 20 minutes later, I walk out and go to the front desk-​they just look at me. «Hi, uhm, is he coming soon because I’m only on my lunch break». She goes to check and he comes in brushing crumbs from his hands as he walks through the door. Ridic. The service has always been mediocre and I’m pretty much over it.