FedEx Office Print & Ship Center

Needed a large-​format printing job done fast from a remote location with local pickup. Not only did they do a great job FAST, they communicated with me regularly along the way. A+++ for Robert — what a STAR employee and credit to the company — he is meticulous, thoughtful and gives amazing customer service.

The staff here are always incredibly helpful with packing and shipping. Always take the time to explore the most affordable options, even repacking my pre-​packed packages if a cheaper option is affordable. I never feel rushed or like an inconvenience if I have questions about shipping options. Would never think of going anywhere else in Davis for shipping or printing needs!

I remember when going to Kinko’s copies was a wonderful experience for me. Unfortunately, since it’s become FedEx Office Print and Ship Center, I have not enjoyed going there. I’m an artist and have always gotten prints of my work made there, but the customer service has gone down tremendously. The people working there (almost all of them) seem unhappy and I would say, somewhat rude. I feel like most of the people I’ve made orders with have seemed annoyed when I’ve asked for their help. Not a welcoming vibe. The only person I have found to be friendly there was someone who helped me the other day. He was new and I had never seen him before. Also, the copy quality has gone down as well. The last two times I’ve been there, someone set me up on a machine to make copies of my artwork and the copies came out horribly (lighter than real-​life and with undefined lines). The man helping me said there was nothing he could do. After printing a couple copies I stopped the machine because the copies looked so bad. I asked the new employee if he could help me. Apparently the machine was set to text mode, not image mode, which is why the copies looked so bad. Once we switched it to image mode the copies came out beautifully. Anyways, that is something I think the employees should know to check. If there were a different place to make copies in Davis I would go there without hesitation, but since this is the only store I know of in Davis where I can make copies like this, I keep going back.

The most helpful post office in Davis! Besides those regular packing and shipping services, They fax, scan, photocopy, print from any device, and passport photo services.
I went in the other need to get my documents sent off to a government services. I thought I might spend a long time inside cuz I have to get my passport photo done and other document photocopied. But surprisingly it only took me max 20 mins!
Passport photo service is $ 16 for 2 standard photos. You will take in front a white background. The camera resolution is not that high. So you need to make sure you don’t wear sth too closed to the white color. Otherwise you prolly won’t stand out from the photo.
Then I went to self service to do photocopying. They accept the all different type of cards for payment. Also they offer staplers on the side if you need it. Black and white copies should be 0.11 per page.
Packing and shipping counter has been renovated! They now have two cashier counter to help you instead of one which helps a lot on reducing the waiting time! The ppl working there are all so nice to talk to. I have to ship the envelop overnight to Arizona! The cashier told me that if I want the package get there before 10:30 then it’s 45 dollars. But then she offers me another deal that if the package get there before 3:30 pm then it only costs 35 dollars. Ofc I took the cheaper option! It was really nice for her to help me find the better deal!
Express shipping in fedex could be expensive, but you get what you pay for! So totally worth it!
Now they r offering 2016 planner, calendar and a lot of Christmas gifts and cards in store! So go check out!!!

This morning I was in a decent hurry when I went to the store to send a package. It was 8:30 when I walked in and they had my package all ready to send by 8:34. Go before peak hours, but they were nice, quick, and helpful! (That and it’s great because it’s in a convenient location and opens way before the downtown post office)

This is a dual review for Copyland (5 stars) and FedEx/Kinko’s (0 – 1 stars), and an extreme argument for the value of supporting local businesses not just to do it (which could/​should be reason enough) but rather WHY we should support local businesses. But, first a story…
For whatever reason, call it concern over the drought or just getting tired of annually dealing with a lawn that dies no matter how much we water it or the fact that our new puppy (love ya, Sadie) is ripping out everything that is not bolted down and many things that are bolted down, we are considering re-​doing our backyard to something more fun and also drought tolerant. In that, I needed to print out plans from our landscape designer. Naturally, being the consumer automaton that I am whose brain has been co-​opted by corporate ‘Merica («fuck yeah!» as the South Park guys would say), I walk over to Kinko’s (not called Kinko’s anymore as they seem to be far more concerned with stock price appreciation than actually serving local customer needs… more on that in a minute). Here is what I got: 1) explained by a customer service guy (who for the record was nice but had no customers in front of him, but was at the shipping desk… my bad, have to learn my stations to address the needs of the people that work there rather than the other way around) that I was in the wrong place and would have to stand in line behind a distraught trio trying to get help to print out a color brochure or something churchy-​looking, 2) stand in line for 5 minutes with the two people at the «right station» really trying hard to avoid making eye contact, which I always find to be a fun game in places like this… ya know, eye contact bingo ?
Enter trusty Unilocal.I look up other places, and see Copland, a place I must have walked by a million times and never even considered entering or giving them my business. Call answered on second ring. Wilson tells me to come over, they can print it out, no problem. Walk over. Here is what I got: 1) really cheerful girl apologizing that Wilson is in the back, he’ll be out in a minute (which he did), 2) Wilson taking my USB, printing it out in another minute, 3) being charged less than $ 1.50 for a large format architectural drawing, 4) noticing not fewer than 5 other people in the store, thanking Wilson by name (who does that ?) getting the same treatment, 5) the frustrated trio from FedEx/Kinko’s coming in, obviously for the same reason I did.
I will be back. I will tell everyone I know. Thank you for solidifying in my mind why local businesses DESERVE to exist not as charity, but because it is obvious you have a vested interest in the community and just getting shit done. Sorry, FedEx/Kinko’s. Been there for a last time.

I am standing at the counter and one woman is literally lecturing another right in front of me. It is super awkward and extremely uncomfortable. Very unprofessional.

Robert and the crew were very helpful and communicative in regard to my order. Made me feel like my order was the biggest thing going on, well I know better then that. Outstanding service

Slowest service. They don’t differentiate people who want to pay and people who want to print. So I have to wait for them to print all their shit before I can buy my 1 thing that takes 5 seconds. Other than that it’s great

Went to do some bindings for some copies and it took longer than expected, around 4 – 5 days. The staff is a bit inexperienced and slow when I visited multiple times and asked for some assistance. But eventually got the simple job done.

This place has spectacular service every time. I have been here all hours, from 7am to 9pm, and there is always someone eager to help.
More recently, I came here to buy 100 business cards. I brought my design in on a flash drive and the worker looked at the formatting, made it perfect, and then printed and cut them. He messed up with the cutting the first time and then asked me to come back within the hour to pick up. When I got back, the cards were ready and he gave me 150 cards and a great price! He discounted because of the short wait, so I got more than I needed AND an unexpected discount.
Coming here for all of my printing, binding, and shipping needs!

Ive used this FedEx print shop many times and have always recieved excellent and prompt service. I have had great expriences with their staff always going above and beyond their duties.
In particular, Belmont is always veyr helpful and thorough, making sure my projects come out amazing.
I love using their laminator and for smaller projects it is very affordable and fun!

Helpful last minute copying with suggestions for the easiest way to get something from computer to paper quickly; affordable, friendly.

Never thought I would review a FedEx but they are super great and helpful here! Helped me choose the cheapest way to ship of my package. Really nice that it is next to a parking lot too, much tougher to find parking at the USPS downtown.

I was very impressed with the service. I needed to get copies plus a few supplies. I was in there more than 30 seconds and someone asked if I needed help. When I asked about how to do all I needed to do on one debit card transaction, she took what I needed copied and did it for me. In this day and age (I sound like my grandma) I don’t expect much service from anywhere. I love these guys.

As a student, I would not recommend other students come here to order prints. Very poor customer service; because I was a student, the cashier looked down on me. I was there to place an order of 3 8×10 prints for my boss. When I mentioned that it was a University order, he lightened up a bit (wtf.) but still acted like he had a stick up his _​_​_​_​. I asked if I could call my boss to confirm something. She wanted to contact the cashier herself because of some complication/​mix up with the files we wanted to print. When I asked for his name and phone number, he became extremely confrontational and asked what she would contact him about. I said yo chill, its not like you’re in trouble or anything. geez.
I am not affiliated with CopyLand in any way, but I would highly recommend ordering prints from there instead. They don’t charge for proofs (unlike FedEx) — if you are not satisfied with the print, they let you keep it free of charge (the guy’s logic is: he’s going to recycle it anyways). I only came to FedEx on a work order because my boss asked me to come here. I’m never coming here for personal prints in the future.

I use the Natomas FedEx store more for picking up parcels than printing. For a recent project I decided to go with the Davis store (lower tax!) for convenience. It was easy to set up an online Poster Print order (24“x36″, no lamination, etc.) and choose store pickup. Within 15 minutes of placing the order I get a phone call, making sure I was aware that my photo/​design would leave white margins on the poster size I selected, and asking if I want to trim the white parts off or leave as-​is. How considerate since I didn’t add any special instructions indicating as such. Within an hour of placing the order I received another phone call to say it was completed (already?!). Very nice. Also was accompanied by a e-​mail confirming order status along the way (placed, processing, completed). I picked it up the day after at my own convenience and the girl at the counter was very nice. She didn’t unroll the poster to show me what it looked like (if I was satisfied) before printing my receipt and keeping certain paperwork for the store, but the product did turn out perfectly. I even got 15% off my order thanks to a promo code!
Parking for this store can be tricky since that big public parking lot is there between 3^rd and 4^th along E and F Sts. Otherwise, it’s spacious, quiet, and open late for whatever you might need.

Disclosure: I have NOT used any of their services except to ship or pickup packages.
That being said, the older guy with the shaved head and glasses at their packaging center has got to be the NICEST person alive. I saw him being yelled at by a customer which was something entirely out of his control, the customer was irritated by the shipping price but hey, it’s governed by FedEx company policies! The poor employee doesn’t set the prices, as if he’s out to get you. geez, anyways, I rant because I care and the employee was improperly treated but still maintained a smile and had the energy to be nice when it was my turn! Definitely brings a smile to my face every time I drop by there to do business and he’s there most of the time in the afternoons when I go by.
Customer service = A+ and then some! I love using the FedEx center and it’s amazing that they’re open until 11:00 p.m. when most restaurants don’t even stay open that late! Great place, great people and I’ll continue to use them.
EDIT**: I just realized (by perusing the review below mine) that the employee’s name is Robert and I have to really commend his level of service, keep on, good sir!

As much as I like to support non-​chains, the customer service at this place, particularly the general manager and Robert in shipping, are so consistently excellent that I always look forward to my trips here. The staff here is clearly coached on the expectations management has of high customer service and goes out of their way to make sure you are being taken care of quickly. I’ve seen a big turnaround in this company in the past few years and while some Fedex/Kinko’s seem behind the times, this particular store deserves merits for their above and beyond approach to meeting customer needs.
The computers also seem to have speeded up, which is nice since I don’t like paying by the minute for programs that take 5 minutes to load. They have addressed this issue well.
For anyone who may have a complaint with how they feel they were treated here, I would strongly encourage you to give your feedback directly to the general manager. I have no doubt he would instantly address your problem to make sure you are happy.

Usually I wouldn’t bother to review an installation of a chain store (at least unless I was really bored) but this particular FedEx is actually standout enough to merit it.
They have a hydraulic cutter, which is pretty cool. For something like 50 cents a cut, you can cut just about anything. Have a textbook you want revenge on, a hydraulic cutter is the answer.
Of course, the real reason I’m giving this place a review at all, let along a 5 star one is Robert at the shipping counter. I’ve never actually had such a positive experience with someone in customer service in any field. It’s been consistent as well, whenever I have a package to ship, not only is he (Always) there, but he always is helpful, enthusiastic, knowledgeable, and usually gets my package where it needs to go faster than I was expecting, and for less money. The fact that several people have written about how awesome he is should be indication enough. He really just rocks at his job.