Cooks Collision

Great job, very happy with my experience. Car looked great and was show room shiny.

I called Monday to ask if they do interior cleaning (specifically vomit) and they said no :(
I came in yesterday (Thursday 9÷24÷2015) at around 3:45pm to get a quote on a scratch I have on the front right corner of my car (resulted from scraping a wooden column while parking). After reading previous reviews and seeing that they had helped other customers buff out their scratches, cover up some chipped paint and even realign the bumper, I expected similar service.
John ended up servicing me and was very kind throughout the process. John helped me with my car yesterday and used acetone to remove the white paint that got onto my car but didn’t do anything about the chipped paint or misaligned bumper. I must say that my car looks much better without the ugly white paint on it but the acetone didn’t remove it completely. I was very happy when I left because John helped me with my car at no charge. It’s amazing to receive service like this instead of being swindled.
Sorry for the convoluted review but hopefully I made sense.

We just moved to Davis and really glad I found C

The work they do on your car is good and they care about their customer. I had an item taken from my car when I took it in and I don’t realize it was missing for a few weeks because of school so I didn’t report it because I thought it was too late. I wrote a review on Unilocal complaining about the loss of my item and within a few hours I received a call from Dustin about it. I offered to reimburse the item from his own pocket! I never expected such a response from a company. They do good work on your car and they care about their customer more than any company I’ve ever encountered

Best experience by far when it comes to car service. Came in because my bumper got a little scratched up on the left side. I didn’t have an appointment but they were very accommodating. The office itself is very nice with couches and a TV. Guests are also free to welcome themselves to bottled water and to the keurig machine.
I feel bad for forgetting the name of the lady who helped me but I believe it was Catherine? She looked at my car and then had one of the mechanics (Dustin I think) buff the scratch out with no problem at all. I was in and out of there in 20 minutes and my bumper looks brand new!

Extremely welcoming, helpful, and was very considerate when estimating my car that has recently been in an accident. I was concerned they would not account for the internal damages of the cars bumper since most estimation station would just take a quick look around, but Steve the assistant manager, literally went under the car with his nice dress shirt to check for internal damages that he can visually see.
This was my first time here, and I would recommend this place for anyone who has been in an auto accident and need to get an insurance estimation.

TL: DR Version:
Absolutely amazing & look no further for a body shop to take care of your car.
Can’t adequately express my gratitude towards these folks. Dropped off my car a couple weeks before I was leaving for a trip out of the country to get a bumper replaced, a fender repaired, and some internal damage repaired.
They gave me an initial estimate but very clearly told me that they would have a more accurate estimate once they stripped everything down. Mind you, I’m sure this happens everywhere but out of all the body shops I checked, Cook’s were the only ones who were extremely upfront about this so I wouldn’t be surprised by the final estimate.
Once everything was stripped and with my monetary estimate in hand, they told me a job of this magnitude generally takes 7 – 10 business days after the insurance company comes out to assess the damage. So a couple of important notes here:
1. I dropped off my car during that short period in the middle of December when there were flood warnings.
2. Cooks was actually able to pull some strings for me and get the insurance company out here from Vacaville asap despite the torrential, if periodic, rain.
Again, I was extremely grateful that Cook’s was able to do this so they could get to work on my car ASAP (since I was on a very tight timeline).
Finally, once they started working on my car, they were actually able to finish everything in SIX days to get my car ready a couple days before I left. They were even able to detail and wax my car for me.
Last notes:
They were extremely professional and helpful throughout the entire process. They called me every other day to update me on the progress of my car and put up with my constant nagging as well.
They also give you a certificate for a free detail+wax or headlight restoration for your vehicle.
Absolutely wonderful in every regard.

AMAZING! They are professional, friendly, and good at what they do! When we pulled in the lot was super busy so we figured they would be great. Sel immediately acknowledged us when we walked in and jumped at the opportunity to help us. We had parked across the street and he was considerate to the surrounding businesses by asking us to go ahead and pull into their lot. He helped us quickly and was incredibly friendly and customer oriented. He noted many of the other services they have, offered us refreshments, and gave us a friendly departure. I really appreciate their invitinng and friendly attitudes. The interior was also very warm and welcoming. GO HERE! Dont waste your time or money anywhere else. Just from hearing how they go about their work and their process; their standards are to perfection. I will recommend them to EVERYONE in the area.
Thank you Cooks Collision!!!