Chase Bank

Professional staff and you don’t have to wait or look for parking. No reason to go to the downtown branch anymore which is really nice

This Chase branch is very professional and clean. Compared to the one in downtown, the service here is very quick. I hope people do not start discovering this location since the line-​less facility is one of its best traits!
The employees are super approchable and knowledge of the bank’s policies and services. When I needed to fax some identification verification documents to Chase regarding a credit application, they were more than willing to accomodate my request.
When I came in here to open a Checking account with the $ 125 bonus coupon, I was in and out of the branch within less than 20 minutes! The banker that helped me was also a former UC Davis student too, which was cool. Not only did she give me valuable tips regarding checking accounts, but she also asked about my work and school — -personal banking that seems to have died in this digital age of technology where most banking is done online.

So much more convenient of a location relative to my South Davis office. No more braving the Downtown Davis parking lots at lunchtime! Well, technically, the E Street location is closer but like I said, it’s all about convenience. I started going to this branch soon after it opened across from Target at the end of February 2012. The drive-​through ATM is great (a self-​serve ATM in addition to an actual drive-​up window with a teller). Did I mention their ATMs are open 24-​hours? The interior is modern and clean but still has a «feel» of a traditional bank. The standard ATM indoors is accessible in the vestibule with your ATM card afterhours, and the staff inside is very helpful when I need further assistance than the teller (sit-​down with a banker to help with Savings Certificates and such). Corey J. has helped me a few times in this regard and has always been pleasant and the financial transactions went quickly and smoothly. I can easily drive there on my lunch break or on my way home from work and get on I-​80 at Mace.

I love that this branch has a drive thru!!! This must be one of the only banks, if there are any, that have a drive thru ATM in Davis.
I suppose I’m partial to this particular location because it’s conveniently located en route to my daughter’s preschool. For others though, especially for the Davisites who prefer biking and walking over driving, I could see where it could pose a more difficult accessibility situation. The branch sits alone directly across the street from Davis’ Target. Residential neighborhoods are not too close to this location, unless you live in Mace Ranch and want to walk across the park and cut through Target’s parking lot to get here.
I have not been in the branch yet (I haven’t had the need), but it appears like a nice layout and furnished with those modern lamps that Chase seems to have updated in many of their branches to give the inside a fresh look. I can’t say much for the customer service since I have not interacted with their staff, but if you consider the ATM kiosk a customer service representative, then I can say they do a quality job!!! Ha!
I’ll update this review if I ever do more than visit the drive thru!