Nail Trix

My eyebrows are
ruined! After she finished my eyebrows the women walked up to her friends and began laughing! I asked specifically for her not to make my eyebrows too thin and from the result it’s the COMPLETE OPPOSITE OF WHAT I ASKED FOR!
SAVE YOUR MONEY DON’T COME HERE I WARNED YOU
It was the worst pedicure I have ever received ! It was a half assed job! I do not recommend this place!

They do very nice nails. But their attitudes are terrible. Their also very stuck up for no reason. I feel uncomfortable being there. I also feel like they should interact with their clients more.

First I would like to tell you if you are looking to pay a lot of money for a mani (GEL) and pedi done in a range of 5 – 10 min and terrible customer service definitely go there. This was my third time going to get a service done at Nail Trix. I always go there with my mother and sister (meaning, there was a lot of money the salon was making with the three of us, 3 gel manicure, 3 regular pedicure and 3 eyebrows). We went there with a lot of time so we did not mind waiting a couple of minutes, the wait was 50 min, you tell me if is ok to wait that long. but that was not the big problem. First my sister went to do her pedicure, then my mom and finally it was my turn, while they where helping my mom and my sister, the lady who helped me was done with my pedicure in about 7 minutes and I am not exaggerating. Then it was time to get my gel manicure, I set down and without soaking my fingers in water she started taking just a bit of cuticle. I told her to please remove as much as she could. She told me it seems I’ve already gotten a manicure because I did not had any cuticle there to remove so I had to show her the cuticle I had by soaking in water. Then, when she told me she was done I stand to wash my hand and she said no, she was going to put the gel nail polish and then wash. This was weird for me because I know the procedure, I do my nails every 20 days. so I set again and she started «working». Not only she was shaking but I could realize I was getting nail polish over my skin so I set to her to please clean the edges, she told me –I would do it later-​, another weird thing, once you put you hands in the light there is not much you can do. After she painted my nails she clean with acetone and the pour a ton of oil (of course, for me not to see the mess she’d done. After that I went to wash my hands and when I went back to tell her to please do something with the edges she was already gone and starting to work on a pedicure. I though I was taking to the manager or at least assistant manager of the store when I told her what just happened. She told me to wait a couple of minutes for the person who took care of me could helped me. I waited for over 20 minutes and finally the girl was back. I told her: I don’t think it is proper to be «apparently done» with a customer and leave, you need to make sure your customer is happy with the service you just provided. Then, I told her what I was disliking of what she did, it was not a coat problem, it was nail polish on my skin and cuticle. The person that takes you name and later calls you to get your service done told her to remove the nail polish and do it again, I didn’t want that because I’d already been there for a long time so I told her to please fix it. She was already mad because the only thing she wants is to do a 5 min mani and pedi, get tip and move one with the next person. She started working on my hands for the second time, by putting a lot of pressure and trying to get the cuticle off. I told her it was hurting and then she cut me twice. I was being really nice with her until this point, I told her to leave it like that because she told me, as they all say, is not the job I did, is your nail or your skin or whatever thing is wrong with you. I went back I told the girl in the front desk I was only going to pay for my pedicure, she told me ok but I needed to go back for them to take the nail polish off. Let me tell you at this moment I did not have any more time, I was already running late for an appointment. She called the owner, then the owner spoke with the lady who did my nails, then they talked in Vietnamese and then she told me if I don’t pay for the service she was going to call the police, later she told me I had to pay it and come back when the owner was there to get my money back. I paid the full service, over $ 60 and then after I sign the receipt she told me the owner was going to do them next day, I said I did not want them re-​done, just wanted my money back. She told me no money back. Making the long story short, I left and of course I was not coming back, I waisted my $ 60 in a service that definitely did not deserve it. I am so disappointed because I really though they could do something with my problem. There is nobody in charge who can help you and hear your side of the story, nobody who can see the job they had done and give you a feedback. Terrible service, I cannot believe there is still people loosing customers over a manicure. Also, I am not the type of girl who is looking for free service, I always leave a good tip because I know it is a hard job and it has to be paid good, but definitely I am not coming back to this terrible place. PHOTO OF MY NAILS IN THE GALLERY!!!

I’m giving them five stars for two nail techs in particular. JENNY and KAYSHA. They are both amazing, thorough, and your nails will last more than a week’s time. I am a regular there and will not go to anyone else. Make sure to call and ask for an appt. with them as they both get pretty booked. The location isn’t the best but the service I receive from those two has turned me into a loyal customer.

Talk about an assembly line .no care is taken to ensure the experience is memorable or relaxing. Let’s just say five minutes equal 50 dollars today and forget trying to maintain clientele.

Went in and got seated right away! The woman doing my pedicure was nice and did them quite well and they actually look cute. (I chose OPI’s You’re So Budapest) After she was done, another woman with short light hair did acrylic nails for me. They look great (I chose OPI’s Black Onyx)! I simply showed her a picture I liked online and she did them perfectly. It was also quite interesting to watch. I’ll definitely go back.

I will never go back there!
Brian the nail technician argued with me he refused to let me choose my color said I should only get red on my toes and french on my hands. I thought he was joking so I laughed. It was not a joke he says he can tell what color you need by your skin your skin tone and he refuses to do your nails if you do not agree to the color he picks for you. This was a gift from a friend who was paying for me and my feet were already in the water. He cut my nails too short and did a horrible gel manicure the service is poor I will never ever go back. Have you ever heard of a salon where you are not allowed to pick your polish?

I finally decided to get a full Brazilian wax. I believe the technician was ‘Jessica’. I am so glad I finally did this. About 10 years ago I went to two different salons and both times I had terrible experiences (i.e. burns, blood and missing skin). The process itself (the actually act of ripping the hair out) did hurt, but Jessica was very quick about it and got the job done. She also did a very nice job on my eyebrows. I would actually come back and get my waxing done here.
I also got a mani/​pedi while I was here. They did a good job.
My reason for 4 stars and not 5: The receptionist was unable to get my requests straight and they nail techs were rushing me to pick a nail color. They bring you a palette of fake nails with all of the colors. While I was deciding another nail tech came and took one of the palettes out of my hand while I was still looking. Finally they kept pushing me to choose a bright color when I do not like bright colors.

I seriously wish I could give no stars. I went to Florida for a graduation. I wanted my nails to look nice so I went in for a manicure. The entire time I was there, the man sitting in the front station (I think he’s the owner) was SOOOOO rude to his employees and some customers as well. Yelling across the entire room, saying that the Asian workers were short and that’s why they were hard of hearing. Yelled at one to get glue and totally disrespected her in front of everyone and proceeded to tell her to go make him a bowl of rice, with an accent. Although he has an accent himself, he totally made fun of her. Then, he stopped working and went right outside the front door to chain smoke on cigarettes… So gross. A bad boss and owner in general. My manicure was ok, she did it super fast, chipped within 2 days. So overall its not worth having to sit there and listen to this guy talk so much trash to his employees. SO UNPROFESSIONAL.

Thinking about this place gets me angry. I have gone there about 5 – 6 times. The only reason I went more than once is because I wanted to get a decent idea of what the place was like before assuming that every visit would be the same as the first. Although Kim did my nails great, she is rarely available which leaves me with the other rude employees. All which consider you a waste of time unless your getting pink and white. There all rude and condescending. The worst one is the Asian guy who sits at the front right hand side. Pretty sure his wife or him own it and he’s the arrogant and conceited type and talk to all the women like there idiots. And sadly all the women who go there sit in the waiting area talking about how offended they are but since they all live busy lives didn’t have the time to go find somewhere else. The other employees are equally nasty. One even shoved me because I used this purple soap (which i was told to use.) she tried acting like she didn’t understand me and giving me a little push would communicate what she was saying. Unless you get pink and white (which they practically force you to get) they will do your nails so half ass they won’t last longer than one week. Sadly it’s a great location for a nail salon so they will always have victims in there who deserve better but cope with there terrible service because they think it’s normal. I’d only go back there if there wasn’t any whack salon left in the country.

Always excellent service. Nail techs are very friendly and do a great job. Very busy so try to make an appointment. Been coming for years and always great!

Amazing service! Love my nails!!! Will definitely come back and recommend all my friends!

Excellent service, really clean and good work. I had my nails done with Vickie and she did an excellent job.

Cheap products and worst job I’ve ever had done on my nails. Just needed a fill and it lasted less than a week before they were all popping off. Never again.

I have been coming to Nail Trix for 11 years, as long as I’ve lived down in South Florida. I’ve had problems the past 2 times I have gone to get my nails down. A month ago, I got a gel manicure. 2 days later, the top coat turned black. I went back to get it re-​done. No problems. They repainted the top coat, and all was well.
However, on July 2, I went and had requested for a nail design for the holiday. I even brought my own stars to use. I had asked if this was possible with gel polish. The guy said yes. Now, the designs were great. I love it. The only problem was, the gel polish had lifted completely off of the nail bed, and was off by Saturday. I have NEVER had a gel manicure completely lift, or be off in 4 days.
I was out of town for the holiday. As soon as I returned into town, which was a week from getting my nails done, I was told they only guarantee their nails for 3 days. Meanwhile, it has only been a week, and there wasn’t a single shred of evidence there was ever gel polish on my nails! They began a spiel that they’ve never heard of that happening, nor have they ever had problems with their gel polish, which is complete BS, as I was just there for a month prior.
I told them I’ve been a customer for 11 years, but will now take my business elsewhere. GO SOMEWHERE ELSE. THE POLISH IS CHEAP, AND THE WORK IS SHODDY.

Absolutely disappointed. Rarely do I go onto Unilocal for negative reviews, but I had to after my experience. I went back after a week of my pedi due to chipping. All I asked for was a retouch but they said that they would charge me because it was considered «wear and tear» and that it was normal for it to chip after a week which to me is another way of admitting their products are cheap. I’ve had pedis for years and chipping after a week is a «cheap» excuse. I will never come back here again.

WORST PEDI EVER. I’ve never had a pedi that was as bad as this. 1) She was looking around & watching tv the ENTIRE time. 2) B/​c of that she forgot to do things & would say «Oh» & go back. 3) During her rubbing in the cream, NOT EVEN SOME SORT OF A MASSAGE, she would stop n go b/​c she was watching tv!
Lastly, after just 20min she put on the sandals, with paper towel still between the toes, and walks away! Doesnt even say All Set or anything!
Do Not Recommend

A nail place is only as great as the technician you have — and I have a great one at Nail Trix.
I have been coming here for years, mostly because it’s one of the cheapest places in my area with consistent quality. I typically do a mani/​pedi/​eyebrow every three weeks, and although the mani doesn’t stick around (unless it’s a gel), my pedi always looks great.
They carry OPI polish, and they always have the latest colors — recently I’ve seen both the Katy Perry crackled collection, as well as the new Texas collection. I’m a big fan of color on my toes, and I’ve been able to get every color of the rainbow here, without having to actually buy the polish (which for OPI, can get pretty expensive).
They always have at least 10 people giving manis and pedis, so the wait is typically short for walk ins. They also recently got new pedicure chairs that give killer massages (go for program A — the chair actually massages your thighs! I didn’t know pedi chairs could even DO that!!).
I don’t get acrylics, so I can’t really speak to that, but I have gotten the gel manicures, and I am a big fan. They cost around $ 30 for the French, and they last 3 – 4 weeks looking flawless, with no effort on my part.
Also, you can only tip in cash here, so make sure you have some paper with you =]

No No NO!!! This place is GAWD awful! A friend and I went for a Friday evening pedicure. There was no wait. The receptionist was OK. I sat in the chair and the «pedicure» began… and then ended. It literally was like a 15 minute pedicure!!! The girl made a little bit of small talk, clipped my nails, filed them, used the pumice stone 2 swipes across each foot and slapped some lotion on (it was even lotion. It was the blue gel stuff). That was it. THAT WAS IT! It seemed as if I was interrupting my girls social hour because she beelined to the front where her fellow nail techs were laughing it up.
As I left I dropped $ 2 as a tip on her table and the girl looked at me like I had another head. Let me add that I ALWAYS tip (even though I didn’t want to give her anything) and I tip WELL (over 20% on most occasions). I got to the front desk to pay and the receptionist now has an attitude (I think my nail tech said something to her after I left the tip). The receptionist never told me the price so I had a $ 20 in my hand waiting for her to tell me (or say anything at all). She took the money from my hand and left the change on the counter all while staring at me and not saying anything. They were all very rude.
Don’t go here!!!

After five visits another nail shop bites the dust for me. At first things were going great. From four stars to one. My technician really seemed to care about what I wanted.
Then like so many others, you make an appointment and tell the tech you want a pink and white fill and right away you get the attitude, «Oh you do not need pink and white». Hello, am I not paying for a service that I want.
She reluctantly gives me a pink and white gel fill. Fills them way to much with white, which looked ridiculous, she rushed through it so quickly that within a week they started lifting.
To bad, shame, shame, gave you five shot’s and you ruined it. Just another disappointing experience.