Allpets Emporium Davie

I was devastated that the Pines location closed but I am happy that they still have this location. If this one closes I am not sure where I’ll buy my dogs food. In today’s day and age people want quantity NOT quality! I however want the best food for my pet I can find which is why I shop here. Sure some items are expensive but look at the quality of the product. We live in a time where people need to actually do research on the best products for our pets because labels are deceiving.

Love the staff and the Fish Department. Alisha is very knowledgeable and always attentive to customers. I like Mom and Pop shops However I do Love this place !

This is one of the only two post stores I go to. It’s for a great assortment of products for any animal & they have the animals as well if your looking for the whole kit and kaboodle. Fish (salt and fresh), snakes, reptiles, birds, parrots, guinea pigs, rabbits, hamsters — they have it all. Another big plus for me is that all the animals look healthy.
On this particular visit I was searching for fresh water fish. I was intending on getting cichlids but after a wonderful conversation with Mike (an employee), I decided to go with more of a fresh water Oasis feel of live plants and about 7 different variety of fish. He was very helpful showing me some tank setups on his phone to give me ideas and give me tips that would make my tank unique while saving money. He went through the fish they had and which would work best for me: schooling species, one that looked plain but turned gorgeous when in its adult stage, colorful ones, friendly ones.
I was sold and excited. If it weren’t for me changing the substrate already in the tank, I would have bought it all right then. Mike told me not to rush, make the change, & come back 2 – 3 weeks later to have my water tested as he didn’t want me to but all the fish and have them die on me.
Love the store, healty animals, and exceptional service!

I have been bringing my dog here monthly to get his nail trimmed for a couple of years. The grooming staff is sooooo sweet and very very patient. My dog is 12 years old and approx 60 lbs. he’s a huge marshmallow and absolutely hates getting his nails cut or/​grind. He doesn’t cry or bark, just pulls his paw away or curls it under so the staff can’t get to it.
But they are patient. They talk to him, scratch behind his ear, rub his back and gently try again. It’s a process!
I highly recommend!

This is one of my favorite pet stores and has been since it first opened. My bo-​shih Dexter loves coming here and I love pretending that he gets to pick out what he wants. The aquarium and fish selection is mesmerizing and always has me second guessing getting a couple fish to add to my home. Employees are always friendly to me and my pup! One of the things I do enjoy the most is accumulating points on my MVP card and getting to use them. Wish they had more locations, but I’ll settle for going whenever I visit my parents.

Worst management ever. This company does not care about there costumers!!! I have spent thousands of dollars on my saltwater fish tank from there and last week in the morning I bought a new pet from there which I got attached too. When I came to pick it up after work they had sold my pet!!! I was very hurt and unhappy with what they had done. When I ask for my money back they told me that was not possible and my only choice was to take another one from the same bread with out the chance for me to choose it. 3 days later my pet had died, they had giving me a sick pet!!! When I went back they told me that there was nothing that they can do.
What kind of place sells your pet then gives you a sick one to replace it and when it dies they tell you sorry but there is nothing we can do? I then asked about the warranty and they told me because it was Black Friday there was no warranty. What kind of crap is that?
For the safety of you and your pets, stay away from this store!!!
I also found out that everything there is way over priced!!!
I started shopping at Beverly’s pets center their staff is very knowledgeable and they management is excellent. The quality of their products are 100% better and their prices are about 40% cheaper on most of their products!!!

BRING BACK THE OLD STAFF! Alyssa was an excellent manager, actually cared about her clients and did everything in her power to make you happy within reason. The new manager seems like she hasn’t even hit puberty yet so I’m unsure how she has the experience needed to be in management. This place is falling apart. I had a serious issue a couple months back and decided to give grooming one last shot since the location is minutes away from my house, upon telling the manager Melody my previous experience I had anitpicated a much better experience this time around. I was wrong! Between the idiot staff and brain dead managers I don’t know which is worse. Talking to your staff is like having a full blown conversation with my dogs and expecting a response. These people have no idea what customer service is. I’ve tried BOTH locations and I continue to run into this underage manager Melody. Why do you have someone so young and inexperienced running two salons to the ground? Get your heads out of your asses all pets! Another one bites the dust!

I love this pet store for my reptiles and fish. Micheal is the best for help he knows what he’s talking about and is very kind. I’ve never had a problem in here, I do see people complaining about the dog and cat area of the store and I do have a dog and cat and I’ve never had an issue there either but I’ve always known what I was going for so never needed help.

Run by a bunch of unprofessional kids. No one ever knows what’s going on, what inventory they have, what products they carry. Unfortunately, it’s the closest pet store to me but I’m probably going to end up driving a couple more extra miles to another pet store just to have quality customer service. It’s a shame because the store is really nice, since it’s only a few years old but customer service sucks! The grooming department is the same. Everyone is lost I don’t know how they get by.

This used to be the only place I came to for dog food since I buy the Earthborn Grain Free for my large breeds. It’s not a cheap food and when I found out about the buy 11 get 1 free (three purchases later, unfortunately), I was excited for the $ 60 savings. I spoke to an Earthborn representative at the location one visit and she and an employee claimed it would be possible to check my past purchases to add the bags to my frequent buyer card. However, when the rep and I went to the register to get things straightened out the manager was too busy to deal with our particular situation, I agreed to wait and hung around for maybe 20 minutes. I was then informed that it would take even longer and was told to come back later, an employee tried to help to the best of her ability but was only able to go back a certain number of months and my purchases went back further than that. I have tried on multiple occasions over the past months to follow up but it is honestly not even worth my time anymore since it is blatantly obvious they are not interested in helping. I have since switched pet stores and dog foods.

Awful
Since I dumped these people for care of my fish tank I have not had ONE problem. My tank and fish are FINALLY healthy. I spent over 20,000.00 on my tank and each week something died or the tank had problems. The worse maintenance people ever. Don’t use All Fish and or All Pets for anything. When I complained to owner he promised to resolve but he never did… run away fast!

I’ve been a customer since the day I brought my dog home. I was willing to drive further because I just liked to walk around this store. It’s big, bright and nicely merchandised. I purchased all of my little guy’s food here and I’ve used the grooming facility more than a few times.
This past spring, the groomer instituted a new policy of verifying that the dogs were up to date on their shots. It seemed like a smart idea. However it’s been implemented by dumb people. Max has been there to get his nails trimmed pretty much on a monthly basis and also at the beginning of the summer he went in for a summer shave. Every single time I go in there they ask for my phone number to look up the record in the computer and every single time I go there they don’t have the record updated. The staff member wants to go through the whole process of calling the vet or asking me for the records in order to get his nails trimmed. The first couple of times they asked after I provided them the vets number and a copy of the report it was annoying, but to go on for months and months!
I then walked into the main store to get some more dog food only to find that with all their linear feet of shelf space, they have essentially reduced their inventory of Nutros dog food to a measly few options. I went to the front and asked the 3 women by the register if they could answer dog food questions. They looked at each other like I was speaking a different language. They then paged some one from the back. Why stop a person who is actually working to answer questions? But then I thought maybe I’ll get someone who has some sense about him and get a real answer. WRONG! He was a moron too. This place had turned from a decent pet store into a Walmart.
I went to the front and asked for the manager. I explained the situation and then I asked what was the point of having a computer and keeping record of everything if you don’t hit save. I pointed out that they can pull up every transaction I’ve ever done there, why couldn’t they just look at the dates and see they’ve made an error. The manager had the gall to tell me that the groomer was a separate business and they have no control. I was astounded. I said that I’m in retail too and to a customer, perception is reality. The groomer is inside their building, they share the same computer system, you can even be transferred to their phone when you call in to the store.
It didn’t help that the manager was a young woman who clearly had no customer service training. I simply decided that I was not getting through to this person who clearly didn’t care about losing a customer.
I drove to the Pet Supermarket which is closer to my house. While this place is considerably smaller, they had a nice sized variety of my preferred dog food brand and the young man stocking the shelves actually knew about the differences in the product! Oh yeah, I stopped a local small business and had my dog’s nails trimmed too. Bye Bye All Pets!

Derek in the fish department rocks! He knows his stuff and he is amazing in his vast knowledge of fish! He also has patience with inquisitive children. Also, Jomar was very helpful with dog products.

So i recently got a new puppy and was looking for a good place to go get tge little guy groomed. I had heard great things about all pets emporium but never did i think they would so far exceed my expectations. My groomer chrustina was a gem. She was so sweet and helpful. She answered all my questions and concerns and made me feel very comfortable leaving my little baby in her care. Not to mention he absolutely loved her and when i came back to pick him up he had on the cutest little scarf and was so clean and happy. I will definitely be a repeat customer at all pets emporium. Thank you christina for the great experience! You were a joy!

I have been going here exclusively for my dog’s food since Aug 2013.
I used to buy the 28lb bag of food, but they stopped carrying it (the company still makes it, they just don’t sell it.) It was annoying because that’s the best value, but I continued shopping here, buying the 14lb bags instead.
I am about to relocate, and wanted to redeem my «buy 10, get one free» cards, but I had more than one of them with different size bags, because of the discontinuation. I asked for the manager when I got there & the cashier took it upon herself to explain how it would work for me to redeem my card, saying that I would only get a 6lb bag for free.
I explained to her that when they stopped carrying the 28lb bags, another cashier re-​wrote my card as several 6lb bags in place of the 28’s, so if she was going by 6lb bags, she’d need to convert the 14’s to 6’s too.
She basically said they can’t do that because you’re supposed to purchase the same size bags… I reiterated that I never purchased 6’s… Only 28’s until they stopped carrying them, then 14’s.
She called the manager and explained what she thought was correct, and the manager agreed for me to get one 6lb bag for free. I was so annoyed that I just accepted it, and decided not to buy another 14lb bag like I had planned.
Apparently people can’t do math or admit that the whole issue was because they stopped carrying the original product. Based on the total lbs I’ve purchased in almost 2 years of going there (converted to 6lb bags, since that’s what she decided to go off of) I should have received TWO 6lb bags! Good riddance!

Clean large helpful staff needs more fish and large dog collars and toys not worth the drive from the beach

The staff here is extremely helpful and understanding. Even the new crew members are eager to help and answer questions to the best of their knowledge and training. I hear good things about their adoption programs as well. When I adopt a cat, this will be where I spend my money.

I’ve been to this location approximately four times and all four times I’ve ran into an incident with either the staff or the products for sale… The register is very unorganized and people are constantly cutting you off, a lot of the merchandise has been tampered with or are missing things or either doesn’t work…
I would save yourself the trouble and just go to Petsmart.

This is a very beautiful store located in the target shopping center on stirling road. They have a large selection of goods for almost any pet you can own. I go particularly for the fish department. Like other large pet stores, they run a large filtration system for all of their fish. This means that sickness and disease are not isolated to one tank. I would not recommend buying fish from any large retailer. I go for their decent selection of fresh water plants. These tanks are kept separate from the fish. The cost for goods here is also slightly over priced. I must say their selection of aquariums and stands are top notch. Check this place out if you are a fish keeper. Again, I wouldn’t buy any fish. The coral and plants and good to buy. If you need supplies, go online.

AVOID…
Spent close to $ 500.00 on liverock, fish and saltwater… Went back 5 times for water to change out only to be told come back tomorrow as our tech is out of state, or we have to check the filters before turning on, or we will have it running tomorrow, come back then… I live at the beach and it takes me 35 – 45 min each way. On trip 4 while trying to get the water (which I did not get) I bought a diamond goby which died within 1 day from getting home with my other fish, it infected the rest of my tank! Returned to the store less than 24 hours later tried to buy a new one and return the dead one, Nope, no returns on saltwater fish. So after trying to get new salt water on 5 trips and then being stuck with a dead 25.00 fish I will never darken that door again and never give them another dime of mine.
I will tell all my other tank buddies to avoid. «Make a customer happy they will tell 2 people, make a customer mad and they tell the world.»