First Choice Abbey Carpet of Danville

Recently I had Abby carpet out to replace all the carpet in a rental property. They were price competitive, efficient, and came out in a timely manner. They were professional in making sure I had the right type of carpet for this property. They made transaction easy and fast. It was a pleasure doing business with them.
Rich G.

We used First Choice Abbey Carpet of Danville for our window shades the second time in a few years. We were as pleased this second time, if not more, as the new shades were «blackout’s» and have already saved us from the heat! Installation was fabulous thanks to Bud, as he had to work around our existing valances, moved them, and reinstalled them to fit around our new slider shade. Plus, he had to install a very high picture window, and that was a chore! Pat was terrific in directing me toward the right choices all the way around! We love our new shades, and plan to call on First Choice Abbey Carpet of Danville in the future for our carpet needs, and the third «stage» of our window coverings. Thank you!

We used Abbey Carpets this month to replace a carpet insert we have in our family room. My wife found the perfect carpet and they were able to schedule just when we wanted. They had a scheduling issue come up which required them to come the next day. They communicated the needed change as soon as they knew. They arrived on time and did a great job. I highly recommend them for your carpet needs.

We were a little concerned about a couple of the other reviews here. We gave them a shot anyway and everything turned out great.
We got a better price than we could have gotten elsewhere, the installation was perfect and we had no issue with the owner.
Unfortunately, our very expensive front door was scratched as the carpet was brought in. We brought it to Paul’s attention and he immediately apologized and hired a professional repair person to fix the problem immediately.
We also had a small bit of confusion about the padding for a strip where a closet door was removed. Again, Paul sent his guys back out immediately and corrected the problem.
I honestly couldn’t ask for anything more. I think it’s rare to find a vendor who stands behind their product and takes responsibility for their actions without balking or deflecting. I’m very happy with the service and product received from Abbey and will give them all of my flooring business in the future.

These people take care of business! I bought some expensive flooring and they got back to me within 3 hours or less everytime I had a question. They were extremely helpful many many times and went beyond what you would expect. Even thought I changed my mind a few times the original price they had quoted me stayed the same (unlike some other businesses). I worked with Val but all the others were equally as good. They were reasonably priced (I had checked all over the Bay Area). This is the kind of service you used to get but rarely do anymore. My floor looks Great and I’m a very happy camper!

I highly recommend Abbey Carpet/​Danville Hardwood to anyone who wants to have quality flooring in their home without a hassle. We do alot of research before we buy and found these are companies that have earned our trust. They have a great selection and Val is very knowledgeable about all types of flooring. No pressure sales and the prices listed are for everything including tax… no extras for moving furniture, pads, tearout, hauling away old carpeting, etc. Carpet and prepainted baseboards were ordered and installed within three weeks. I must admit that I was a bit skeptical when they told me that they could carpet my 2500 sq. ft. home upstairs and down and install all new baseboards in two days, but they did. There were two crews here — one doing the baseboards and the other carpeting and they were fantastic. They are experienced and it shows. The one small problem I had (a broken mirror) was resolved by Paul without a problem. I have also had hardwood in a kitchen and bathroom installed previously by Danville Hardwood and am extremely pleased with Dan and his workmanship as well. If I had known that it would have been this hassle free, I would have redone the carpet long ago.
P. S. If you are going through the trouble of having carpet installed, it is not that much more to do the baseboards at the same time. It makes a huge difference!

They did a good job installing quite a bit of carpet in my house. The quote was competitive, install was pretty quick and looks great.

Customer service: OK. Results: Fail. Poor installation, poor matching, and even asking for the thickest padding and shag resulted in the thinnest carpet section in the house.

I am giving a 1 star rating for this place because the owner, Paul, is rude. He has very little customer service for a business that requires customer service! The adjoining hardwood flooring however is quite the opposite! The owner, Dan (if I recall correctly), offers superb customer service! If you want hardwood flooring from a knowledgable company with great products at reasonable prices — go to Danville Hardwood.