The Kaplan Family Hospice House

We are very grateful for the care received. The facility is beautiful, the staff kind competent and unobtrusive and we were in good hands.

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Absolutely amazing place .the staff is caring, extremely knowledgeable and just wonderful .You feel as if you and your family and loved one are at home only you have medical services ²⁴⁄₇.. …I stayed with my sister) and her journey to final peace was so special and in part due to the Kaplan House .Our very large family was welcomed with open arms .I have been a nurse for many years and have never seen the care that was provided at the Kaplan House… With my deepest Thanks Mary R… Miami

My grandmother passed away at Kaplan last week and I am eternally grateful for everything they did for her. They made her final days very peaceful and comfortable. The nurses and aids were attentive and helped any way they could. This is a wonderful place and I wish that all end of life experiences could be so graceful and peaceful.

I had a family member staying here and I have never had to visit a hospice before. I was really impressed with the facilities and how they made it feel like you were home even though you are essentially in a medical facility. My aunt was lucky enough to check out of Kaplan House in better shape than when she entered. I am sure that it was partly due to the great comfort and care they took.

My brother is at the Kaplan House as we speak. I can say that this place is amazing. It is so peaceful and calming. After dealing with two very ill parents over the years, I only wish there was a pace like this for them years ago. The staff at the Kaplan House are so helpful. The rooms are comfortable and private. This is making a very difficult time somewhat easier. Thank you to all the staff for what you do.

Up until a week before my oldest brother died, I’d never even heard of Kaplan. However, after I started informing friends that we were moving him there, I discovered that many acquaintances had used Kaplan’s services for their own relatives and were deeply pleased with the service.
In a time of grief, there’s a lot of things that are important that might not even occur to a person who hasn’t gone through it. Kaplan Hospice seems to have all of that covered. The fact that I was going through such a difficult time made me appreciate their service all the more. I won’t go into all the details of the facility because those are all listed very neatly and professionally on the website, accessible in the details section, but I will list the things that made my (our) time there very comfortable.
1. The whole place, from the moment you pull in the driveway, to the moment you are with your loved one, is very peaceful. People aren’t rushing around or casually chatting about the ills of the world, it really feels, sometimes, as if the place really is there for you.
2. The hallways are very wide. This might just be practical for when they have to wheel hospital beds in, or deceased people out, but it truly adds to the «Feng Shui» of the place as there’s a deep impression of spaciousness in your mind;
3. There’s a 24-​hr kitchen. Each day, a staff member bakes a bunch of cakes and cookies that are put out throughout the night so no one ever goes hungry. There is always fresh coffee available and a variety of teas. A refrigerator is available for anything visitors want to bring that requires it. If you come from work, and forget to stop and eat, etc, there will be something there to tide you over.
4. There are generous, spacious seating areas, some with sofas and widescreen TVs. I think there’s about 11 – 12 rooms there and some people have big families. Everyone CAN be in their loved one’s room at once, it’s up to them, but most don’t do that and they need a place to hang out and chit-​chat, or just de-​stress for a while. There’s plenty of room for that.
5. The premises, which I didn’t travel around too much seem nice to take a loved one for a stroll, or to wheel around;
6. Pets allowed. No one will even blink an eye if your dog or cat comes strolling through. They generally aren’t supposed to be left unattended but some of them were strolling around and it was kinda nice.
7. The stay-​over rooms are spacious… a little bigger than an ordinary hotel room but each has a few big chairs, a small eating table, and a couch that slightly mods into a bed. Sleeping over is always ok. And the bathrooms are, obviously, equipped for people who are challenged in a variety of ways.
8. The nursing staff that I got to know was always friendly and compassionate. They are really there to serve. They don’t interfere or interrupt with you, or anything a family might be doing, but they do come in to check on your loved one and to administer medicines when needed. And, they often ask how you’re doing and will listen to you if you need to talk for a bit.
9. I did not take advantage of it, but someone told me they offer 3 free counseling sessions with a grief counselor/​social worker. If you need it, it’s there for you. Take it seriously if you’re stressed out. It’s free and since stress is damaging, it might be just the thing you need.
10. The location is set back from the main road but, in general, the entrance is a hop, skip and a jump from the route 128 ramp, exit 22 at Route 62. It’s pretty easy to get to from a lot of places on the North Shore.
11. Did I mention the cakes and cookies? ;)
Ok, seriously, if you’re in need of obtaining hospice care for a loved one, The Kaplan Family Hospice House should definitely be on your list of places to check out. I’m confident anyone, and everyone, will find this place extremely satisfying.