BAYADA Assistive Care – State Programs

Very difficult to work with this agency. I’ve used them for almost a year now and I’ve gone through 3 – 4 home makers. Undependable. My current homemaker never shows up on time. Very stressful and inconvenient when you never know if they are going to show up or not. Then the previous home makers all had issues. Either they didn’t know how to clean pushing grease all over my kitchen or one didn’t even know how to make a bed, another refused to dust a bathroom cause she didn’t feel like doing it. Communication from the agency was poor. If the home maker wasn’t coming I would get NO notice. They would call at the appointment time to tell me they couldn’t come or not call at all. Today is the last straw. Home maker failed to show up and I got no notice… I had to call them to find out what was going on. Total Fail. Time for a new agency. I can’t stand the stress from the undependability of it anymore. I shouldn’t have to babysit them and call them the day before each week to confirm they are coming as scheduled. Then call them again in the morning to see if they are still coming. Do your jobs! Get rid of the bums that cant do their work or show up for work. Pay them higher so they actually will care about the clients. It’s always when your sick and need medicine at the pharmacy… that’s always the day they don’t show up. Like today. Like last week.