Total Window in Dania Beach, FL made me pay an astronomical amount of money up front before they would even come out and help me with my motorized blinds that stopped working. Then man was at my house for 10 minutes. They then were going to take the blinds down, order new motor and make me wait 3 – 4 weeks. At the same time another company came out and fixed the problem in 3 minutes. While I was wiling to pay Total Window a service fee for coming out, they kept the majority of my $ 265.00 of my money and only gave me back $ 75.00, and didn’t do any work. Apparently, this company is hurting for business as they needed my little money! Just terrible customer service and a total rip off. DONOTLETTHISHAPPENTOYOU. CALLANYONEELSEFIRST!