Dawgy Style Groom Shop

I hadn’t been here in a couple of years. I usually go to DP Grooming but they were booked. I thought I would give the new owners another try.
I believe the gentleman owner rushed through this $ 60 bath and hair cut for my 7 pound dog. When I picked up my dog, I turned around and asked that he even out the hair on her head. I also questioned why her ears were wet. He said she didn’t like the dryer. WTH? I’ve never picked up my dog still wet.
The hair cut is the worst. I don’t believe he even touched the hair on her neck or whiskers. It has only been a week and she needs a haircut. My husband said it looks like she has a racing stripe down her back. From the clipper.
Maybe it was just the guy who groomed my dog or he was in a hurry but I will never make this mistake again.

What a great little shop! I just moved here from Newport Beach with my little Bischon, Enzo. I am very particular when it comes to his groom. Lyndsey was fantastic! As soon as I walked in, she welcomed us with a friendly smile. The store was clean and quiet. Perfect for my nervous pup. The best part is Lyndsey told me I could pick up Enzo in an hour! When I picked up my boy, he looked like a show dog! So white and fluffy! He knows he looks like a million bucks.
Thanks again Lyndsey! You have made a long term client out of us! See you in four weeks!

Took my dog here was treated very professionally. I have 2 terriers and they both came out looking great. Very Honest and Professional people working here!

I’ve been coming to Dawgy Style for about 10 years even after the new owner took over. I always used the same groomer and liked her a lot. However, a couple times I called to make an appointment for my dog and the «new» girl answered the phone and said my girl was booked. Not true, I checked with her. So my groomer left Dawgy Style and is now grooming in another location and I go to her. The new girl they have in there really didn’t seem competent enough to handle my dog and she wasn’t friendly either.

Worst grooming I’ve ever seen… don’t know what’s going on but just about the most unprofessional establishment I’ve had the misfortune to encounter. What a waste of $ 50.00! I looked at the recommendations on this site before taking my dog there and can only assume it is not under the same ownership as when these reviews were written. Too bad the location is really convenient.

Danielle at Dawgy Style is the only groomer our little dog, ever felt comfortable with, from the first time we brought him there. She genuinely likes the dogs in her care and they know it. She is the most caring, kind, relaxed groomer we’ve ever worked with and the only one we will take our dog to. And she does a great job grooming, of course!

I know my dogs are in good hands at Dawgy style, I just love Danielle best dog groomer around!

Danielle did an excellent job!!!

Marissa, one of the new owners of Dawgy Style sent me a very nice e-​mail letting me now that she and Danielle were now the new owners and asked if I would give them a chance to prove Dawgy Style has improved. I took my dog in today for the first time in almost 18 months. Marissa did a FANTASTIC job with my four legged friend. He looked fantastic and was not traumatized at all. I had a hair appointment next door (just like the last time I had taken him in) and my furry friend was finished before I was. They came next door to let me know he was ready as soon as I was finished.
WHAT A DIFFERENCE! Will definitely be returning.

Under new managment it, s a new Dawgy style. Two new groomers, Marrisa & Daniell are the BEST.

I took my dog here and he looked great. He is a pretty nervous guy and doesn’t trust any strangers so he doesn’t have a good time at groomers until this place. He was relaxed and looked great when I picked him up. I think the lady that took care of him was Marisa. she did a great job! I’m coming back here again for sure. Dakota, my dog, says thanks!

I was greeted by a guy with a bad attitude who stated he was there «to save the business». He asked me to hold my dog while he clipped her nails… I’ve NEVER been asked to do so and now I can see why. He had NO concern when I yelled out in pain. His coworker did ask if I was ok. But this guy never even looked up. To say the least I still never take my dog back to such an unprofessional salon again. and yes… he still charged me for the service… what an A@@!!! I am unable to upload my pic of my leg with deep welts /​scratches on it… but it’s horrible!!!

Very happy with The Dawgy Style. Glad Christian is back and hopping to stay a while

Dawgy Style is under new management and is now fantastic. I took my devil cat Kenobi here for a grooming last week, he was matted badly and very uncomfortable. This cat is the worst behaved cat I’ve ever owned, to the point where he regularly gets a dose of kitty valium. The groomer (I can’t remember his name but he told me he’d been the original owner, that the new owners brought him in to fix things after all the 1 star reviews) is a total cat whisperer, Kenobi was mellow as all get out when I picked him up. The groomer said he was an angel, the cat looked better than I’ve ever seen him look and has been a heck of a lot happier ever since. I recommend this place to anyone who needs their kitty groomer and will definitely be bringing devil cat and my other 3 cats here on a regular basis.

I called for an appointment and discovered that there are new owners. Very nice, attentive and welcoming. My dogs grooming went well and he looks great. I’m not sure where the old owners went, but I will be returning. Thank you.

7÷6÷2012 There is a sign out front «Under New Management» i am not sure of the change other than Christian is back after leaving years ago. He is truly a dog whisperer and an unbelievable professional.
The atmospere is there is very friendly and they do great work. Prices are cheap for what they do. if you ever doubt that, take the time to try to groom your dog on your own and achieve the same results. I will recommend them to anyone who wants the best.

I had been going to Dawgy Style for about a year and really liked it until one day, right in front of me, the owner angrily and loudly complained to an employee about customers who don’t tip enough. By the way I tip the standard 15% so can hardly believe he was talking about me, but it seemed as though he was letting me know that I better tip generously. I felt uncomfortable about what had transpired with the tone and volume of his voice, so tried a few other places over a period of four months. When I came back to Dawgy Style on the fifth month, instead of being charged the usual $ 42.00, I was told that because I had been away for a while, that I was no longer considered a «regular» and was now being charged $ 57.00. They waited until after the bath to tell me this. Additionally their website shows a $ 40.-$ 45. charge for a medium size dog up to 50 lbs. My dog’s weight varies between 48 – 50 lbs. So instead of charging me a «welcome back» rate, I received a «punishment» rate. Obviously I will never return to this place.

My dog was injured and got ear infections from mistreatment at Dawgy Style. I have a small dog and he has been to them several times for grooming, the last 2 times he started shaking and really acted odd when we got inside. This last time I was told by the owner Heidi that my dog needs to come in every month and he has very bad arthritis! When I got him home I noticed he had 2 gouges 1 on his chest and 1 on his belly! A week later he had ear infections, I took him to the Vet and was told the ear infections were do to water from bathing and not removing the hair in his ears by the groomer, and absolutely no arthritis. We now go to OC Happy Tails and my dog loves it!

Well, subsequent visits have not been so good.
My dog has VERY sensitive skin and so I brought Aloe Vera Juice to be used instead of any shampoo or conditioner.
I brought my dog in with a list of instructions (dremel nails, NO anal gland check, NO ear cleaning, NO shampoo/​conditioner, etc…). I went to pick her up (no phone call to let me know she was ready), and they handed me back the Aloe. I was surprised to set it unopened. I asked why and was told they decided to use the shampoo/​conditioner anyway. I was NOT happy.
We were flying and she had to have a health check the next afternoon. When the vet checked her, she had a horrible skin reaction. I had to explain that it was due to the shampoo & conditioner and nothing else. The vet almost didn’t give us the certification needed.
The next time I went I explained what happened and that is was REALLY important to follow the requests. The response was NOT an apology but «wow, I can’t believe she reacted that badly» — huh? I told you she would and provided an alternative! Again, no phone call when she was ready.
Nail dremeling is free, they ask for a donation to the animal charity of the month. Went back again for a teeth cleaning and when I came in I asked for them to dremel her nails.
When I came to pick her up (again, no phone call to let me know she was ready), they told me it was $ 15 for the dremel. I asked if they had changed the way they did nails. No, we are just really busy so we charge instead. I asked why I hadn’t been told this upfront. The response was a shrug.
The cost was the same amount I donated in the past, but the lack of communication was startling.
Customer service is important to me and after the 1^st visit, in my experience, customer service was no longer important to them. Unfortunately, I won’t be returning.

If I could put 0 stars, I would. We recently took our Sheltie here to get groomed. He HAD a gorgeous, soft, show quality coat and was admired wherever he went. His coat was getting very thick and way too long, so we asked for the groomer to trim it a little shorter than usual for the summer. They SHAVED him completely!!! If they were professionals, they would know that you NEVER shave a Sheltie’s coat. The coat is supposed to provide protection from heat, the sun, bugs, dirt, etc. Now he is completely shorn (and it cost $ 50 to do this!) and his coat will probably never be what it once was.
I’m EXTREMELY disappointed, because these people are good at the basic grooming and have groomed our Sheltie once before. But this was uncalled for. I expect a full refund and I am seriously reconsidering taking him there again or recommending it to anyone!!!