Capistrano Roofing Inc.

Trying to find a roofer who would take on my tiny roof repair in the midst of concerns over El Nino, was pretty darned frustrating. I finally called Drew from Capistrano Roofing and he not only answered the phone personally, but inspected the roof and made the repairs within a couple of days. What a pleasure to work with someone whom I believe has integrity, who puts the customer first, and is fairly priced.

High Quality. Speedy Service. Fair Cost. Conventional wisdom says one company cannot exceed customer expectations of these three things together — all at the same time. But Drew at Capistrano Roofing was able to. He called me back promptly, provided a thorough prognosis of the problem (with immediate pictures), fixed the issues — and all at a very fair price. If you’re looking for reliability, quality, attentiveness, and all at a great price; Capistrano Roofing is the place to call.

Discovered a leak Wednesday (¹⁄₇) night. Made calls to several roofing companies on Thursday (¹⁄₈). Drew was the only one that called me back the same day. He asked that I send him pictures of the roof. Sent him the pictures of the roof Friday (¹⁄₉) morning, Drew was at the home Saturday (¹⁄₁₀) morning to asses the extent of the leak. He took pictures of the roof and explained the work that needed to be done. He was also fair and honest about the pricing which is a huge plus.
Another roofing company wanted me to agree to a $ 200+ service charge and a specified hourly labor rate before coming out to asses the problem which can take 5 – 8 business days.
Drew was in contact with me through out the weekend about scheduling a time to conduct the repair. Initially, the repair was scheduled for Monday (¹⁄₁₁) afternoon, but I noted to Drew that I couldn’t fit that into my schedule. Drew was able to rearrange his schedule and slotted me for Monday morning at 7:30am. Low and behold, Drew and his crew showed up on time and started the repair. Another plus for being punctual.
If you are looking for someone who knows his craft and provides an honest assessment, then Drew is the person you should talk to. Thanks again Drew.

Drew and his crew were very responsive to our urgent leaky roof situation. He quickly assessed the problem and scheduled a date and time he would start. As the work progressed he provided me with text updates, pictures of the damage and repairs. He answered all our questions and I really appreciated that he kept his word as to the price. I would highly recommend Drew to family and friends who have any roof related issues.

After a bad experience with a local roofing company and another local company that will not call back and give us an estimate, I found Drew with Capistrano Roofing. He came out within 40 min of talking with him, Looked at our roof and due to a minor problem gave us some suggestions to try to solve the problem on our own before needing his guidance. He told us no need to pay me if you can fix it on your own with a little caulking. I loved that he was friendly, knowledgeable and best yet not out to get our money. If caulking doesn’t end up working we will definitely be giving him a call back. Thanks Drew, glad we finally found someone we can trust.

After being disappointed with responses, or lack of responses, from other companies I called Capistrano Roofing. Drew responded right away and his communication overall was excellent. We made an appointment for him to inspect a leak we were having with our roof. He showed up on time and gave an estimate. We were able to schedule the work and not only did he and his crew show up, they came early. Drew and his crew were very professional and fixed the problem. They were very neat and Drew was great at explaining what they were doing and why. He gave us an estimate on an entire new roof but did not high pressure sales. When we are ready to get a new roof we will definitely call Drew to do the work.

I left Capistrano Roofing a voicemail the day after Thanksgiving, along with 4 other «top rated» roofers in South OC. Drew returned my call within 15 minutes and was at my house the next day to inspect a leak that had supposedly been «fixed» the previous year by another roofing company. He was willing to come out on a holiday weekend to see a leak. Mind you, this is not a 40k roofing job but only a minor leak repair.
He climbed up on the roof, and knew right away what the problem was. He took plenty of photos on the spot so he could show me what the issue was and what his plan was. He gave me a verbal estimate and time frame during the week he could come out with his team.
He came out on Wednesday and got to work right away. Upon getting up to the 2^nd level, he alerted me of other broken tiles and non-​sealed vents that could pose a problem. He said he could fix them but would need to get more tiles and it may cost a little more since he didn’t see them initially. This raised the price of the repair by only $ 25. I said do it and his team came back the next morning to put up the additional tiles and seal the vents. The roof leak was fixed, and I got extra work done that will ensure I’m prepared for El Nino (Spanish for, «The Nino.»)
All in all Drew and his team were the ultimate professionals. An honest team making an honest living and not trying to gouge anyone. When I need a new roof in 5 – 6 years I’ll definitely be calling them for the job.
For the record, out of the 4 companies I called, Drew called me back within 15 minutes, another company with «Blue» in their name called me back 4 days later, and said they couldn’t come out for an inspection for 3 weeks and wouldn’t do a repair for 14 weeks per their schedule. I still haven’t heard back from the 2 other companies. Do yourself a favor, call Capistrano Roofing first.

On a Thursday, I noticed a few water leak spots on the ceiling of our guest bedroom and started calling around to find someone to come out. I called and left messages for three companies who never even had the decency to return my call, but Drew from Capistrano Roofing called me back within the hour. He was very helpful and I could tell immediately that he knew what he was talking about. I was going away over the weekend so he asked me to text him on Sunday and he would let me know when he’d be able to come out either the following Tuesday or Weds. Well, I didn’t even have to remember to contact him because he took the initiative to get in touch with me on Saturday to let me know he could come out on Tuesday.
He came on time Tuesday, checked out the situation on the roof, gave me a very fair estimate, and said he and his crew could be at my house the following morning to get the job done. They came as scheduled, worked seamlessly together (he shared that they’ve been working together for over ten years), and got the roof fixed up in an hour! I was truly amazed! They had to remove and replace 100 sq ft of underlayment that had been destroyed due to a cracked tile, and they got it done quickly and cleaned up completely. And to top off my very positive experience with this company, Drew even ended up knocking off $ 100 from the original estimate which really made me feel like he was being incredibly honest and fair.
I am so grateful to have found Drew and will absolutely call him first if I ever have a roofing issue again (which, let’s be honest, is pretty likely when you’re a homeowner!).
BONUS POINTS: Drew was REALLY sweet with my 22 month old daughter, who isn’t usually thrilled by strange men coming into our house, so I appreciated his efforts a ton!

Had noticed water damage in one of the rooms of our house, not a big deal but with winter and heavy rain coming this winter I needed to get it done… fast.
I got lucky and Drew was available to come over the same day I called. He seemed to know what he was talking about and his estimate was in line with others I’d talked to.
But what really got my interest was that he said he could do the whole roof over the weekend. So I gave him the go ahead and that Friday he showed up with 6 – 8 guys and got down to business. Now I see why he can get a roof done so fast. These guys were pros, it was like a military operation. One team was ripping off the old roof, the other was loading it all into a dumpster and a couple of other guys were replacing rotted wood as the old roof disappeared.
The next day the rest of the materials were delivered and by Sunday, yep, the house had a new roof.
Going to check out the house this weekend after the heavy rain we just had today to make sure it’s all ok but I’m sure I will be happy, if not you will hear about it :)

I contacted several roofers in the South Orange County area for help with a leak in the roof over our family room. I received one estimate that seemed very high for the repair. When I called Capistrano Roofing and left a message, Drew called right back. He made it to our home quickly, was honest about the extent of the repair necessary and much more fairly priced than my original estimate. He also took photos of the damage so that I could see and understand the problem clearly. Drew completed the work quickly and was courteous. I highly recommend him and his company.

We were very impressed with this roofing company. They did a great job! They fixed our leaking roof in a timely manner at a fair price. Their customer service was outstanding, they even called to make sure we were happy with the roof and didn’t have any problems after the following rain storm. I would highly recommend them to anyone!

I called seven roofing contractors in south Orange County in order to get a leak repaired knowing that rain was on the way. Drew Campbell not only called back right away, but also sent a man out to repair the roof the same day, and for a very reasonable price. Great company, Thank you Capistrano Roofing.

I had a tree fall onto my roof from the recent wind and rain storm. I called Drew from Capistrano roofing and he was quick to respond with getting me an estimate and repair in less than a few days. He was great to work with, dependable, and affordable. I would highly recommend Capistrano Roofing and use them again for any roofing issue that arises!

I couldn’t be happier with Capistrano Roofing, and their great customer service. I had an old wood shake roof that needed to be replaced badly. I had gotten 3 or 4 bids over a year or so in an attempt to find the right roofer at the right price. When I met with Drew, I knew I had found my guy. Not only did I get a great price, but after the job was done I needed a skylight replaced along with some new attachments to my gutters, and Drew got it done in no time. Great great company, and I would recommend to anyone needing a roof!