We did not end up hiring this company to renovate our shower and tub for two reasons. First, while Keith came to our home to inspect our master bathroom and was very informative, I had to follow up twice to get an estimate days later, and never did receive a written, itemized estimate as promised. Second, their estimate for LABORALONE came in at over $ 15000. We ended up completing the whole project for under $ 10,000 using another comparable contractor. Since we never got a written estimate, I don’t know where all this additional cost was coming from, and since I had to hunt them down just to get an estimate in the first place, I would hate to see what I would have had to go through to get the rest of the project off the ground.