Army Check Cashing A-11

I’ve gone here twice in a span of a week to do favors for my relatives.
First visit: I was a bit annoyed by the employee working at the time. There was a pretty long line and in-​between talking to clients she’d scroll through her phone. Before she had to do anything, input numbers into the computer or interact with the customer, she had to look through her Instagram account. I was watching her go through her followers when it was my turn. I was so annoyed by the sound of her nail tapping her phone.
Second visit: I checked the Western Union website to see what time this location opens. I had a busy day full of appointments to attend to and decided it was best to come when they first open. It turns out they open at 9:30 am now, not 9:00 am. When I came back at around 10, there was a pretty long line again. At least the lady at the front desk was working as hard as she could.
Honestly, I’d avoid this location if it wasn’t a few blocks from home. I guess I’m a bit bitter from my terrible first experience but I’ll give them a 2.5−3ish stars for getting the job done.