Helton Tire Center

We bought tires from Helton a couple months ago. I took my car in this past Tuesday for rotate and balance. When they got done with my car, I pulled out of the parking lot and my right front tire almost came off, I had to immediately pull back into the parking lot. They apologized and sent me to the waiting area while they «tightened it up». They came back and reassured me that it was fixed and they double checked all tires and sent me on my way. On my drive home, when I got up to around 45 – 50 mph my steering wheel started to shake slightly. So when I got home, I jacked the car up just to double check that the lug nuts were tight. Not only were they not tightened, when I did tighten them down one of the lug nuts broke off.
The next day, I dropped the car off to have them replace the lug nut that was broken. I picked it up and the service tech stated that there was no brake pads left on the front at all. I stopped picked up new pads and rotors. When I removed the wheels to replace brakes I noticed that the lug nuts that they replaced were not set properly. Not only that, my brake pads had over 50% brake life left.
I called them this morning just to let the owner know what had been going on the past few day and to let them know that the service tech had informed me that I had «no brakes left», when in fact there was plenty of brake pad left. The owner was very rude and hung up on me. Not very professional at all.
We will not be going back to Helton Tire.