Whataburger

I can’t even get your order right they don’t have spicy ketchup in the order is wrong when I get to your table they are miss you ask for here to give you to go. Now I know why I stay away from here

Honestly the worst drive through experience I’ve ever had. Going on an hour for my food but I’ve already paid so I can’t yet run away and never come back.

I had a memory lapse about whataburger but it all came back to me after tasting the food. Im giving a 1 for food not the service. Food was cold in less than 2 minutes, bland bland bland!!!

I have had two bad experiences at this location. First time around I went through drive thru. All was well till I drove off with out my change $ 40. I went right back to get it and they said I had to go back the following morning. When I went back the cashiers drawer for that shift was actually short. The damn cashier stole my money. Few years later go back to this location. I’m with my wife and friends. Late night, dined in. As my friends and I debate on what to order, one of the employees boyfriend comes at us and tells us that we hit his truck. No possible way as we parked a good distance from his truck. He disrespects my wife and friends and rushes up to me. We wrestle and have a few swings. The bull shit cops finally show up give me a ticket for assault, and allow the fat asshole go free with a pad on the back. Also the employees tries to keep my iPhone, some how they found it out of the blue. I called Corporate the next morning and they said that there was nothing they can do.

Problem 1: gave out same number 51 to 3 people in a row, including me.
Problem 2: filled 5 orders after mine was placed. When I inquired, it was because they were waiting on jalapeño biscuits.
Problem 3: order was handed to me «to-​go». I ordered «dine-​in»
Problem 4: biscuit was partially frozen
Problem 5: drive thru blocked by delivery truck
Suggest new management.
Oops! Forgot problem 6: unable to do customer survey on receipt. Impossible to enter code in a way that the website would accept.

Very slow service considering how many employees were present. I do not understand how you get «extra pickles» from asking «no pickles.» For one Whataburger combo, it took approximately 19 minutes. I’m a big fan of Whataburger, but I advise anyone reading this, stay away from this location (next to Sam’s Club and 7-​Eleven).

Possibly the slowest service from a WAB I’ve ever had, and they certainly aren’t short staffed. Truly disturbing note: one male employee came out of the bathroom playing with his lip (piercing maybe?) but hands inside mouth. He walked into the kitchen, in full view, didn’t wash his mouthy-​fingers again, just slipped on gloves (small victory) and went to touching food.
Painfully slow service. Probably will not return to.

I eat very little fast food, mostly because it’s not very good. I’ve not eaten the junk at McD, BK, or PH in over a decade. But, I still make an occasional trip to WB and JitB. This WB is off the list forever.
It’s the closest one to my home and I’ve been there often, but the service and environment have declined in the last few years. They went from never messing up an order to messing up about half of them, and now the place seems to have degenerated into a full-​blown ghetto nightmare.
The ill-​mannered, completely idiotic lump of flesh that attempted to take my simple order was the single most incompetent anthropoid I can recall dealing with. She could not remember anything I’d told her and made me repeat the order 6 times in a surreal scene.
The staff was incredibly obnoxious, yelling obscenity-​laden, mostly-​unintelligible jabber while having great difficulty running the place despite it not being especially busy.
One idiot dragged an overflowing trash can out of the kitchen, rudely running all the customers out of his way, then stood there in the dining area all bewildered, then dragged the can back to the kitchen. Not sure what he was tripping on.
The final straw was when I looked up to see another loudmouth ghetto mama licking her fingers, as if reading a book (yeah, that’s rich), when separating slices of cheese! Yes, you read that right.
I tricked her into handing me back my $ 20, informed everyone in there that I’d never dream of eating anything these mega-​losers prepared, and traveled a short way north, over the highway, to Jack in the Box and an acceptable fast food experience, far removed from the New Jack City nightmare up the road.
My girlfriend, waiting in the truck, was not surprised when I emerged from WB empty-​handed. She said the parking lot was like a zoo during the 10 minutes I’d wasted inside. So was the inside — the customers were as nasty as the staff. It sounded a lot like what I’d guess being in prison would be like. There’s nothing like watching a drunk 300 lb. ghetto goblin in a size 10 dress and HILARIOUS bad wig scream about nothing for several minutes.
I’ve been all over the world, all over America, and all over Texas. This experience was so outstandingly deficient that it was fascinating and fun to witness, so long as none of their food came near any member of my household.
Travelers who lack street smarts and preparedness might want to avoid this place, especially after dark.

Great service and phenomenal food. Hamburgers are supposed to have jalapeños and salsa -!once you’ve gone what’s burger you don’t want tot go back

I normally don’t eat fast food… my hips and butt don’t let me… but today at lunch had to do what i had to do… This Whataburger… was extremely clean… the staff was friendly, came by to offer condiments and napkins… truly friendly not faking it… and it was lunch time!!!
I was extremely impressed!