Walgreens

Worst Pharmacy ever. After 4 phone calls (2 to Insurance, 1 to Doctor and 1 to Walgreens), 3 trips to drive thru, 3 texts over a period of 2 days, I still don’t have my prescription.
Walgreens even sent me 2 texts to tell me my prescription wasn’t ready. Who texts to tell you they haven’t filled your prescription.
No empathy from the staff and every time you go there, you get someone else who is working and you have to start all over again.
Walgreens…consider this my text: «I won’t be coming back.»

This review is based solely on my pharmacy visits.
The pharmacy staff is super nice even when they’re busy, they don’t rude and pushing you along. They’re working quick to get the people loving but you never feel rushed. You can tell they have a good relationship with their regulars too.
The pharmacist is pretty awesome! He’s genuine and honest. I was picking up an antibiotic and he insisted to make sure to eat with it since it’s a strong drug even though you could take it on an empty stomach according to the label. I like those doctors/​pharmacists that go above and beyond.
If you’re looking for a regular pharmacy to pick up around you, make this it!

I like this Walgreens, especially their pharmacy. I get all my prescriptions filled here (because it’s close to my office and easy to drop by after work) and I’ve never waited more than 10 minutes in line (which I think is totally reasonable at a pharmacy). You can refill prescriptions on their website and specify when you want to pick it up, and when I made a mistake ordering online and called the pharmacy they were very nice and very accommodating, and they had my prescription ready within an hour.
The rest of the store is a little rundown and they don’t have many checkout stations, which can result in a bit of a wait at checkout, but all employees have been kind and helpful, and they have quite an extensive greeting card selection (with cards in both Spanish and English).

I was able to get in, get my items and get out pretty quickly. Kudos to the photography station worker who offered to check me out as I walked by!

Worst. Walgreens. Ever.
Three weeks is the timeframe I’m at to get my prescription now. The first time I went it wasn’t in stock — no big deal. I get an email a week later saying it is ready to pick up. After standing in a line that didn’t move for about 40 minutes I decided to leave. About 5 days later I went back and this is when I decided I am not stepping foot into this store again. After waiting behind one person/​noone for a good 10 – 15 minutes, the ‘pharmacist’ (AKA high school drop out that isn’t allowed to go anywhere beyond the cash register) allowed me to step forward, got my name, waited about a minute or two, finally grabbed my prescription, verified my name, scanned it, AND THEN ASKED ME TO STEP OUT OF LINE TO RING UP SOMEONE THAT HAD WALKED UP BEHIND ME! So if my blood isn’t boiling as I’m waiting, another ‘pharmacist’ walks up and wants to have her junk food checked out and talk for 5 minutes about candy.. .. . I love Walgreens but I will not step foot into this one again and plan on filing a complaint with corporate.

Oh the joys of living in downtown and having limited places to shop. I’m really glad I don’t use this place for prescriptions based on the other reviews…
This place is pretty much just like every other Walgreens, expect it’s dirtier, and I swear the few times I’ve come during the evening hours there is a cop car in the parking lot. It always seems like I just missed some sort of crime. So I just try to stay away from this place, although it’s been convenient on occasion.

ABSOLUTELY horrible. i’ve utilized this location twice in the last 2 weeks for my mother’s prescriptions. each time i waited 2 hours. each time. it’s in a horrible neighborhood and the customer service sucks, majorly. it’s messy and unorganized. a very horrible experience. and i am not racist by any means, but i don’t speak spanish, not fluently. none of the employees there speak fluent english, which is actually pretty horrible considering that texas is in the united states, which is an english speaking place. i understand that the area is heavily populated with hispanic people; but there are also non-​hispanic people who need shit from there too. and we get the short end of the the stick because the employees can’t understand a word that we are saying.

I went to Walgreens after class Tuesday night, (9÷6÷2005) and sat in the drive-​thru for over an hour. Below is an account of why I switched all of my prescriptions to CVS the very next day.
They sent me an email to tell me that my prescriptions were ready and you get there and they aren’t. You set up automatic refills for the 6^th of the month; they get them ready on the 30^th of the previous month and return them to stock before you actually come to get them on the 6^th. They tell you your prescriptions will be ready at a certain time and then they fill every other prescription that comes in after you and you end up sitting there with your engine running on $ 3.05/gallon gas while they get to yours.
I dropped off my new prescriptions from my former Incompetent Neurologist (FIN) and told them that I needed all of them (5) filled except for the Relpax, as that was just a new prescription (aka, more refills) for a drug I was already taking and had just refilled last week, plus the prescription on the «automatic refill is ready» email from that morning. They said to come back at 845pm
I drove up and they told me it would be a few minutes. Granted it was 8:40 and they had told me 8:45 so I wasn’t ticked off, yet.
At 9:05 the Pharmacist came over to the window and asked me if I wanted the Medrol, as my chart showed me allergic to cortisone and cortisone steroid packs, that I would most likely have a reaction to it too.
I said no, that’s ok, I’ll call the doctor and tell them I’m not going to take that one.
So then the cashier said it would be $ 20.00.
To which my response was, «for 4 prescriptions?» They said «no, you only had one.»
«Um, NO!» «I brought you two sheets of paper that had a total of 5 prescriptions on them. I said I needed all of them except for the Relpax. Plus I said I needed the one that was ready, according to the email that YOUR computer system sent to me today. Minus the one the pharmacist and I just decided that I didn’t need to take due to allergies. That would leave 4 prescriptions.»
«Um, Just a Minute.» This was at 9:15.
9:16 9:17 9:18 9:19 9:20 9:21 9:22 9:23 9:24 9:25 9:26 9:27 9:28 9:29 9:30 9:31 9:32 9:33 9:34 9:35 9:36 9:37 9:38 9:39 9:40 9:41 9:42 9:43 9:44 9:45 9:46 9:47
9:48. «Ok, the manager discounted one of your prescriptions. That will be $ 50.00.»
They open the drawer and hand me the sack. I count them. Guess how many were in sack. Go ahead Guess. 4? WRONG!
There were only three in the sack. *HONK, HONK, HONK*
«Yes, can I help you?» Um, where is the other prescription? Um, you said you didn’t want it. No that would have been the 5^th prescription, I’m asking about the 4^th one, the one that your computer sent me an email this morning telling me it was ready.
«Hmmm, Just a minute.»
9:52 9:53
9:54. «Um, oh, that prescription isn’t ready because your insurance won’t cover it until September 14^th.»
«Then why on this Mud Ball Called Earth did y’all email me THIS MORNING and tell me it was READY? «
“Um, I don’t know.»
*********
Why did I move my prescriptions to CVS? «Um, I don’t know.»