Veterinary Specialists of North Texas

Unfortunately, I am having my second occasion to be a client of VSNT. We lost our rottweiler, Arco, in 2012 to adenocarcinoma. Dr. King and Dr. Roof especially were fantastic with us and treated Arco like their own. After a week of ICU care after some complications, which time Arco laid on blankets and pillows in the middle of the unit because he was too big to fit in any of their crates, we knew we had done everything we could and it was time to let go. Dr. Roof let us give him some sausage and biscuits and let us hold him while she injected the solution. She cried while she did it. We were never rushed and many of the staff including drs had come back to say goodbye to our giant sweet boy with tears in their eyes. They took care of the cremation and later we received a card signed by everyone. It meant so much. Now our rottie girl Elsa is being treated for grade 3 mast cell cancer by Dr Burney. He is absolutely the best! Elsa loves him and his girls and they love her too! She was diagnosed in January 2015 and is still going strong here in September. We plan on her being around to see Dr. Burney for a long time to come, and when the time comes, we know VSNT will be there to support us at the end.

Our 11-​year old cat was diagnosed by our vet with mast cell cancer and she referred us to VSNT. We found the doctors there to be efficient and easy to talk to. They provided complete information about options, did not push us, did not give us false hope. We elected to have her speen removed then 8 chemo treatments — she is now in remission, gaining weight and feeling great. We credit these wonderful doctors, interacting with our wonderful Dr. Susan at Cat’s Meow for this outcome. Cannot understand reviews that indicated any lack of caring — we vehemently disagree with that assessment. Good news — VSNT is building a facility in Fort Worth.

My original vet at Banfield couldn’t effectively treat an aggressive cancerous tumor that returned after an initial surgery. I was referred here and even though the trip was 90+ minutes, every visit was well worth it. They took amazing care of my Gretchen, treated her like one of their own. We feared amputation of her front leg originally, but my girl is still happily 4-​legged. They did surgery first to remove the tumor, then did radiation after the wound was healed — all back between Dec 2012 and Jan 2013. Over a year later and that tumor still hasn’t returned. The staff was always great. The doctors were compassionate, knowledgeable and thorough. Their expertise was well worth the time and money, I don’t know if Gretchen would be here now if it wasn’t for them.

I’m shocked to read the other reviews! My baby was diagnosed with t cell lymphoma 11 months ago. I was referred to them by my regular vet and I have had pets for over 40 years and hands down they are the best. This facility welcomed me and my baby with open arms. They treated us like family, gave my pet the best care that any one could ever ask for. The minute you walk in the door everyone who works there welcomes you and your pet by name. The care was exceptional. They kept me informed every stage of his care. Never once was I felt rushed. The doctor, technician and I would sit on the floor in the exam office and while they kissed and loved on my dog they would discuss all options of treatment that was out there and I was part of the decision making on his therapy. They laughed with me and cried with me. The compassion that they have is not something that can be trained. It comes from within. The personal touch wasn’t something you could just make up. I went there every week for 11 months. I witnessed hundreds of people and their babies get treated. I had countless hours of being there while meeting new people who would come from other states for treatment with nothing but happiness and relief to have found such warm and compassionist people. These people are specialist in their field. They do it for the love of the animals. I’m sorry that there are those of you that had bad experiences but I can tell you without a doubt that I have never been to a veterinarians office who shared the same kind of love for your dog as you do.

If you expect sympathy from this facility when your pet passes, DO NOT hold your breath. I had to take her in over a weekend, so the original Dr. was not available. Sadly, my dog succumbed to her sickness as well, rather quickly. I do not have a problem with the treatment of my amazing companion, but what I did not received is sympathy from Dr. Burney when she passed. A facility like this you would of thought you would get some kind of phone call, but, I didn’t AT ALL. VSNT — you need to show some sympathy!!! You are COLD HEARTED!!! I did receive a sympathy card, I didn’t see his signature. Thanks for your concern DR.

Took my cat there after another vet was unable to diagnose his illness. I was desperate because he was so sick. They ran a battery of blood tests and said he needed a sonogram. I told them to go ahead and after about an hour they came out and said that their sonogram machine was broken. I left with no help for my cat after spending about $ 300.00. They never called me back with results of the test. I called repeatedly and made a followup appt. To bring him back and thought maybe then I would get the results and the sonogram. Went in and still no results and the sonogram machine was still broken. Another $ 75.00 for some pills and exam. I finally decided not to throw anymore money away on this place. Found another vet that diagnosed kidney disease. This was a specialist who couldnt diagnose kidney disease in a cat? Then one of my friends dogs became ill over the weekend and took him to the emergency vet close by. The dog was running 106 fever and had to be packed in ice. On monday morning they told her to transfer him to this hospital. I begged her not to transfer him there but she did anyway. After $ 1000.00 in tests and to this day never getting the results (said it was probably parvo) the dog died there. She asked to be called if the dog was getting ready to die but no call prior too death. We went over there and dr burney talked to her for a minute but was very detached. We were toldthe dog had only died 1 hr before and yet rigor mortis had already set in. While we were saying our goodbyes to the dog a woman from the front desk came into the room to collect on the bill! We told her we would settle the bill as we were leaving! Then wanted to know when the dog would be picked up for cremation and she was very cold and said oh probably tomorrow! We felt really horrible about the entire situation when we left. Late that day my friend called to find out the results of the test and still no results and 2 days later no phone call back! This place is feeding off peoples desperation to help their pet and charging exhorbitant fees but never following up!