Unleashed By Petco

It was our first time and we were looking for a solution to wash and clean our pups that would be easier than cleaning them in our backyard. The industrial style tubs made the process much more frightening than necessary with the loud sounds of the steel door being shut, it was no wonder they wanted nothing to do with the whole process. A smaller version of a walk-​in shower — with floor drain, curb, and leash stay, w/​hand shower would have made the process much easier and put more dogs at ease. When I finally got my dog in the large industrial monstrosity, the sliding grids put in the bottom of the steel tub slid around, requiring my wife to hold the grids but, even after this 2 person effort, we couldn’t get him to stand in the tub even once to properly clean his underside. Having already put them through enough, we held off on using the dryer and decided to hand dry them by towel. Being a contractor, I’m probably quicker than most to spot a bad design but I’m just amazed at the lack of thought that Petco has put into this self-​wash area. Google, dog shower — you don’t have to recreate the wheel, Petco.
All that said, the most annoying part of the whole experience was that the staff, after seeing our unavoidable struggle, thought it best to come over and offer training services to us. Because it must be our training, right Petco? I saw the training area, it’s a joke and our pups, 8 mos. and 1 yr old, are in training, at a legitimate, properly equipped facility in Plano.
1 star for the actual retail space, up to par with the other Petco facilities and about the only reason — IMHO — anyone in the area should visit.
Get it together Petco, open your eyes and check out other self wash facilities like Blissful Bark.

This new concept by Petco is a winner. And this particular location is the best. I had tried to find find our dog’s food at the Petco in Casa Linda but they were out. After two or three tries, my wife suggested that we try this location. And, guess what, they had exactly what we needed. Right brand and right sized bag. A big plus with this location is the parking which is bountiful and easy to access. I drive a pickup and the parking at the Casa Linda store can be tight. Also, there is a Kroger right next door which is convenient. The clerk, on my only visit, was helpful and very pleasant. All in all, a convenient and practical choice.

I love this place! They have just about everything you could want as far as products and the best part? A lovely self-​service bath area! They provide everything you could need from aprons to towels, shampoo to a doggie hair dryer. The staff here is very friendly and will help you get the water to the right temperature and show you how everything works.
They also have some hard to find treats for those of us who have dogs with dietary restrictions or medical issues.
It is definitely worth the trip!