Travelex Currency Services

TOTAL RIPOFF! The gal working the kiosk lied and said my bank, Chase, charges exchange fees and convinced me that their $ 8 fee was comparable. LIE!
Chase does not charge fees when you bank with them, period. I realize that $ 8 won’t make or break me, but being lied to means I will not do business with this money exchange company again!

My boyfriend and I had the unfortunate experience of stopping to exchange money while in the airport on our way to Belize. We informed the girl behind the counter multiple times we were going to Belize, even offering to show her our boarding passes which she obviously didn’t even look at. All she cared about was talking to the other employee and it seemed like we were a bother. We gave $ 150/​cash and were handed brightly colored money. When we got to Belize and tried to use the cash, we were told it wasn’t Belizean. We looked more closely and realized that she gave us Malaysian currency. We had also paid $ 10 service fee for the exchange.
When we had a layover in Charlotte, NC on our return trip, we went to another Travelex to explain their mix up and ask for $ 150 US back and the service fee. They offered us $ 110. The employees were once again indifferent and unhelpful telling us it is a franchise and they can do nothing for us and directed us back to the Travelex in Dallas. I asked why they can only exchange it back to $ 110 as this seemed like a big loss. Apparently they screw you big time on the exchange rate on top of their service fee.
We ended up exchanging the Malaysian money at our bank and got $ 154 US back.
I will never ever use Travelex again. In the future I will visit my bank to convert currency before going out of the country.