The Blue Lagoons

Consistent irregularity in service and quality of service. Techs did fine if they knew someone was home, but if they thought noone was there they did a haphazard job. For instance, the most recent time they came out, they stated that they had vacuumed the pool, and upon examination it had NOT been done. And the woman, Tina, on the phone actually argued with me and treated me like I could not tell the difference of if it was vacuumed or not.
Additionally, there were extreme inconsistencies with them not coming out on the scheduled days (Friday). They would show up on Saturday, without ever having contacted us first to let us know they would not be out as cheduled
They were condescending and rude on the phone, and took it upon themselves to cancel our account.
They also boast on their front page that they are BBB Accredited. THEY ARE NOT, according to the Dallas Better Business Bureau.