TGI Fridays

I know people aren’t huge fans of TGI Fridays to begin with but I actually really like some of their food, unfortunately this location is one of the worst I’ve experienced.
This has happened a few times but today was the worst it’s ever been.
I placed an order for pickup, nothing big or complicated (literally one entrée and three sides) and not only was the girl on the phone really rude and sassy but she didn’t place the order. I called almost 30 minutes before I planned to go pick it up (because it’s never ready within the 15 minutes they say it should take) and when we got there, they just looked at each other and one of the guys went to go place the order, like we we’re dumb and didn’t realize, specially after we had to wait ANOTHER 30 minutes for them to make it. I also ordered extra sauce on the pasta and an order of 6 breadsticks for us and they forgot both, so my pasta was dry as hell and we had no bread… If I ever want to eat TGIF’s again, I’ll drive to a different location, this one is a joke.

I came in during an admittedly busy time of night on a recent weekend with my SO (we are an interracial couple). Other groups around us were seated and served before we were… We waited maybe 10 minutes to order drinks, much less receive them. I see from other reviews that other people waited a while to receive service… Maybe race had to do with it, maybe not.
Either way, I’m including it here to give the full story.
I asked about a vegetarian option advertised on the menu (substituting a veggie burger patty for a meat one). I was told it was indeed available when I asked the waiter directly about it, and my order was placed. 10 minutes later I was told that no, we are actually out of that, and asked if I wanted something else. I, luckily, have been in this situation before and had another menu item memorized to tell the server, but was given nothing else to look at when told the item wasn’t available. I went ahead and got a salad with chicken, because lord knows that a restaurant can’t remove it themselves if I have already troubled them so much by asking for something advertised on their menu.
I was then offered a plate of food with odd garnishings (a single, burnt lemon on the grill… Okay???) and then charged for both the burger I never received as well as the salad that I eventually received. I also waited a good 5 minutes for a glass of water.
Granted that the price situation was fixed and I did get food, and it was a busy weekend night, I am rating this with two stars. The chain as a whole has always been accommodating to my diet and questions and given me good service. But not this location.

Our server was Brandon, he was very attentive and very professional. Even though we had 3 children (my nephews and daughter) with us, he was very calm and polite through the ordering process. The music was a very relaxing and not obnoxiously loud. With TGIF it’s a hit or miss with servers as some are pretty rude. I was surprised with his level of service and would recommend asking for him.

My boyfriend and I went out to eat here and it was amazing. It’s been a very long time since we’ve gotten really great service. The food was really good. Our server brittnay was really sweet and was really good about refills. The atmosphere was so welcoming can’t wait to go back

We’ve been to this location so many times and it’s never been anything that stands out. Their drinks have never been strong and the food I s Fridays food. But this time something stood out. Our server Brendon was awesome. He was so friendly. He did not Rush us at all. He was very knowledgable. We found out that he works at this location however recently opened a new store. He definitely should be a trainer at Friday’s.

It’s a TGI Fridays. You should know what it is. Essentially on the same level as Chilis or Applebee’s. I’m not going to spend a lot of time on this review because I don’t feel like it’s deserved. And I say that in the positive and negative sense.
Literally every single table surrounding us was not cleared off (five tables) and received no attention the entire time I was eating. There were half eaten meals and dirty dishes all over the place. Pretty disgusting. (See photos)
I will say the food was actually decent, I do like the ‘Jack Daniels’ items. Our service was average.
So as interesting as it was to eat completely surrounded by the hours old left-​overs from several other patrons, I’m not sure if I’ll be back. Take out might be a better option.
Here’s my overall ratings–
Atmosphere– ¹⁄₅
Service– ²⁄₅
Quality/​value– ²⁄₅
Food– ³⁄₅

Waitress brought my Diet Coke the glass had two chips on the rim took 5 minutes to get someone’s attention to exchange it. Ordered sizzling shrimp and chicken the order came to the table not even remotely looking what it looked like in the menu. The mashed potatoes had no onions or cheese chicken was over done cheese was burnt on the chicken. Not to mention it took exceptionally long. I sent the dish back, and ordered a French dip that also took 25 minutes to get. When we cashed out instead of the waitress (578) alerting management, and having them address the issue like most establishments she proceeded to pull out her cell phone, and write down the managers (Paul and Ryan’s) numbers on our receipt to complain. I have been to a lot of Friday’s and by far this was the worst customer service experience by far.

Nothing will ever beat the «back in the day» Friday’s in old location by sherlocks. Use to have champagne toast at midnight on Thursdays to ring in Friday, awesome bar staff, juke box and regulars. Although this was 8 years ago. New location is ok, nice bar that has garage doors that open up to nice patio. Service is fairly good, food has always been ok. They do always have awesome specials on food and drinks in bar area!

5 stars for food. 3 stars for service. I have to admit, I wasn’t expecting me to enjoy the «Sizzling Chicken and spinach» entrée I ordered but I did. The dish was very good and presented beautifully. However, the food took about 20 minutes to come out and the waiter was slow to get to us and we waited about 15 minutes for our check.

They show off this big as heck kitchen with stainless steel everything yet all their food taste like it came from one microwave. How can they get nachos wrong? Lol.

I hate to give the franchise TGI Friday’s a two stars review but unfortunately this location is as bad as it gets. The food was good but the service was interesting. It was pretty empty last night which was fine because we went there to watch the game. When I walked in I noticed a big party in the bar area maybe about 8 people with a couple of waiter/​waitresses assisting them. There were a few people around the bar and a couple of booths were taking up. We sat in the bar and was immediately greeted by the waiter. He got us some waters and then we told him we wanted to move to a high-​top.
The high-​top was not in his area so we sat there for over 10 minutes before the same waiter came back and said that he noticed that the waitress did not come to our table to take our order. Our food came out very quickly and we were given plastic utensils to eat out of. I thought that was pretty strange since we did not order our food to-​go. We had appetizers, the mozzarella sticks which were soooo good, the pretzels and hot wings. I noticed that the only people that were getting any attention was the big party that I saw when I first came in. We had several empty plates and cups at our table that needed to be cleaned up and it was not. The restaurant has great happy hour specials and great food but the service is poor in quality.

There’s really not too much to say about this place. My friends and I decided to go visit Christmas Day and as expected, they were packed. I had a good time and my food was good, but my friends didn’t seem to enjoy it because the kitchen was constantly messing up orders. I will go back and visit, but never again on a holiday.

Your typical TGI Fridays… Service was pretty good, food was average, atmosphere was decent. Let’s be honest, if you’ve been to a TGI Fridays before it’s pretty much exactly like that. Beer pong was set up around 10pm, unfortunately I didn’t play, however that certainly appealed to me as it gave me a flashback to college… Man I miss those days.

Disclaimer: I am giving this place a 4 bc the past time I went about a year ago, the food was awful. My friend works for corporate so we decided to give it another shot. They were also rolling out a new brunch menu.
Overall the food has gotten a lot better. Here’s some of the highlights of our meal:
Brunch burger: double cheese burger, bacon, fried egg. One of ours came out perfectly cooked, one came out over cooked (egg wasn’t runny). Still good flavors, came w fries.
Brunch juices: freshly squeezed, a variety of options running at $ 4 each (no refills) I didn’t get one, but everyone loved them!
Endless mozzarella sticks: compared to last time, which tasted frozen, hard, old cheese, this visit was the exact opposite. Maybe the best single item we had.
Migas: good, nothing out of the ordinary
Donut shake: like an ice cream /​iced coffee with donut shakes, pretty good
Brownie blast: nice warm brownie w vanilla ice cream.
Like I said, this place has improved tremendously, so I have to applaud managements efforts to keep the brand relevant.

Perfect weather… sat on the patio and enjoyed a burger along with a refreshing drink. Lately the service has been wonderful.

Absolutely hate this place. They literally can’t get a hamburger right. First visit, they put cheese on it and had to wait for a re-​do. Second visit they didn’t give me onions. The staff at the bar is terrible. It’s such a shame because the building is brand new and I like how the doors open to the outside on a nice night but the service is awful. Where’s their management?

We had very few expectations coming in. I was very delighted our waitress Brittany was very pleasant. We order a plate of ribs and they did not come out the best. They were slightly dry and overcooked. Brittany told her manager Ryan Anzaluda and he came over and apologized. He said he was gonna go over and personally prepare the ribs again. At first thought I figured he was just gonna go and monitor the cook. But no he went and put some gloves on and grabbed some ribs and fixed them and had them brought out. This was something that I didn’t expect and made the visit that much more memorable. I will be returning if for nothing else to see Ryan and Brittany.

Nice layout and new design style. Much better than old location. The food was good and was out to us fast. Friendly service. The obe complaint I have is that the music was too loud. Felt as if I had to shout in order to talk to someone at the table with me.

Never disappointed coming here & tonight they saved my beer so I can go get my nails done! Don’t even expect that I’m sure that was a one tyme deal but it was a gracious one!
Thx much guys especially our server Leif! Ur super coo! this is my new best spot!

What’s the point they say they are open till 2am yet last call is at 12:30. No joke this is the second time in a week to get drinks and food and we are being told they close at 1:00am. The website says every night they are open till 2am and they are turning away guests. Manager is rude about it and probably just wants to get out early. Turning away people is losing business and corporate TGIFridays should realize what’s really going on in the local restaurants. Mind you their bar was full at 12am and then they tell everyone to drink up eat up fast well people won’t wanna stay and they will want to eat and drink elsewhere. BUSINESS LOST AGAIN!!!

Used Doordash for the first time and got this place. Barf. The steak was not medium well, it was RAW. The salad already had dressing on it leaking through the package. What place puts the dressing ON a to go salad?!

We just went in for a few drinks during this visit but I’ve been here before for dinner. This is a new location so it has a different layout than most TGI Fridays. It’s a really nice location. It’s an ok place to go to watch fights or games but not the best option. The food and drinks are usually pretty good if that’s what you’re going for though.

Strong cheap drinks and the patio is nice!
Awesome bartenders
There isn’t always a hostess and I have often say myself but then I get to pick where I sit so that’s fine

New place and a wonderful atmosphere. First have to say the staff was wonderful. Full of energy and friendly and very knowledgeable of the menu.
Food was fresh and tasted very good also looked yummy. The wedge salad was yummy and filling. Chicken potstickers were wonderful. Will be coming back soon.

This place & corporation deserves below an Isis rating. Do Addidson, The Metroplex &The Great State of Texas a favor & implode this place. They should not have a TABC Permit much less a Health Department Permit.
I was as well taken by the commercials and the anticipation of watching this concept build from the ground up. Hats off to the interior & exterior designers for an incredible décor & plans BUT heads off to the person or persons that hired the staff beginning w/​the GM (who 30 plus days later I am still waiting to come to my table or return my several phone calls that I have left. It is now an on going joke amongst our friends to play a drinking game if she will come to the phone when we call. I get it, your slammed busy w/​those 3 tables that are occupied!) all the way to the Valet (who threatens to tow your car even though the lazy ass won’t put out cones or signs «cuz they ain’t buzie Bra!» To boot, he’s talking to you from the drivers seat of his car cause he forgot his coat. My fault on that one.)
I have called on TGI Fridays Corporate for over 18 years & I have good friends that are still there. I am truly embarrassed to say anything to them do we went back a couple of times & if at all possible it has gotten worsER (Not a word but it should be). I don’t think this could happen but maybe it is a strategic marketing campaign to round up the worsER of the worsER Managers, Bartenders, Servers, Bus Boys (Don’t think they have them because nothing is ever bussed) from all of The Fridays around and put them in this place to be The Oakland Raiders of Restaurants (Sorry Raiders fans for lack of better analogy but all I got). If it’s a marketing campaign that I’m on a combination of Candid Camera /​Boiling Point than they nailed it & got me!
The reviews below are way too kind especially for the people that gave this place a rating of no higher than ONE star. I am still shaking my head in disbelief thinking this is a Friday’s & don’t want to insult a dive bar.
This place & staff are P A T H E T I C! Shame, Shame & Shame on you Friday’s. You dropped a HUGE Ball on this but please continue to bring all your corporate trainers & trainees in here to get s*£t face & throw whip cream on each other & your customers as well. Don’t worry the GM will get back to you… Tick…Tick…Tick…Still waiting!
Cut Bait! Implode this place! Bring back Champps!!!

Venimos un jueves al rededor de las 11 y estaba un duo y el ambiente es super divertido. ! Me encanta ;)

The commercials pulled us in for a quick bite. The service was very slow so we will not be coming back. Chilli’s service down the street is much faster!
We got the two for 10 plus drink meal per the commercial! I was excited for a good deal. I ordered an Arnold Palmer but they wouldn’t let me use that as my drink. The menu says ‘soft drink or iced tea’ is Arnold Palmer not lemonade from the soft drink machine and iced tea!!! They tricked me so I ordered a beer. Fine, asked to refill my drink. They brought me an iced tea… Uh?! At this point, I was just thirsty and tired of waiting so I didn’t complain to the waiter.
We ordered the triple appetizer — bone in wings, pretzels, and pot stickers. It was ok but really greasy as the entrée ordered the half rack ribs and burger.
Noise level– omg loud!

The location is conveniently accessible from Beltline, and it is well– maintained inside. We were promptly seated and our drinks were provided timely and exact. I don’t typically come to a large chain restaurant like this, but their ads enticed my son, an extension of my desire for good food.
My son orders the half rack of Tennessee ribs and macaroni bacon bites. I wasn’t completely hungry, so I decided to go for an appetizer that had three thai tacos. The macaroni bacon bites came out first, and were pretty good considering my son doesn’t like bacon; slightly much on their ease factor.
As our food was coming out the poor waitress dropped my plate of Thai tacos, so I had to wait to eat my food and my son was almost done before my new plate to come out.
The tacos were good, from the small portion of pork that was provided, but I was dis-​heartened when I saw the tortillas on this taco were smaller than the palm of my hand.
Considering this is a big-​chained restaurant, the experience wasn’t so bad, and I can overlook the accident of my plate the waiters had, but it would have been courteous for her to offer a discount of some sort for having wait on my food.