Studio Movie Grill

Location is great and ok service.
Going to many studio movie grills and this one is just alright. Buying tickets is an easy process and the thing I like is that these type of theaters have reserved seats.
Entering the movies and getting to sit in the biggest room they have was very nice. Screen was large and sound was loud. I placed an order of a Caribbean Hurricane, Texas Doctor and pretzel bites. I received my drinks on a good time. On the other hand my pretzel bites came in late. They came with melted cheese that was almost harden and cold. This was not good in my book. I was dissatisfied with that part at first.
Towards the end of movie I was looking around to see if they would deliver my check. No one was walking around passing them out at all. I had to confront one of the ushers in order to sign and pay. Another dissatisfaction for me. This is why I gave it four stars. I have been to the location a couple of times and something always seems to go wrong. Hope it improves soon.

This was the third studio movie grill Iocation I subjected myself to.
Three strikes you’re out. I’m never going to a studio movie grill again. This time the chicken I ordered was the main issue. It was microwaved, I think. It was so rubbery that it was rendered inedible. If it’s not the bad food it’s the slow service. I’ve also yet to see a server who has succeeded in remembering my entire order. They seem very disorganized. They have trouble doing a good job even in theaters with very few people. I’ll be making the extra long drive to Alamo drafthouse from now on. Lesson learned. Studio movie grill is a joke. If they didn’t have nice seats, they would have nothing.

This SMG is not nearly as cool as the one off Technology Blvd.
As soon as we entered the building we were ushered to a computer to purchase our tickets. Ugh.
We struggled to buy tickets. We had a Groupon and the screen didn’t tell us how to use them. So we get someone to help us and it didn’t go smoothly. Bad taste in my mouth.
We finally get our tickets and go to the theater but find we are in those office chairs. We didn’t want that so we went to get our seats swapped. The friendly person helping us didn’t know how to do it so we stood there while she tried to figure it out. We got to our movie just in time and it was great. I’m super happy we were able to swap seats. It made the experience much more enjoyable.
We ordered some cookies. They were delicious. They were served warm and had the perfect amount of crisp at the ends. The chocolate chips were melted. Yummy.
I’d come back to this location again if I’m in the area. They are renovating the oustide so there will be improvements to come.

Horrible food, service, and prices; the staff FORGOT my order, to the point where I had to call them halfway through the movie to remind them, and even then, they still missed part of it. The food (I ordered fried mahi) tasted like rubber, and was disgusting and completely inedible. The prices are incredibly high too; all I can say is never again.

Terribly disorganized staff. I had to wait around 30 minutes for my food to arrive because for some reason the order wasn’t placed.
They brought our bills and my friend had to send hers back 3 times because they kept charging her for stuff that didn’t belong to her. After the movie was over we had to wait there until they finally figured it out.
We received no apologies for the wait, inconvenience, or anything. I definitely don’t intend to go back.

I love getting hit in the eye by your server mid-​movie Studio Movie Grill — Thanks for reminding me why you are the worst choice for a good movie-​going experience
List of other reasons not to come here:
1) They get your order wrong
2) Their chairs are cheap desk rolling chairs and you are literally hitting one another
3) The lights are on the entire movie
4) Servers are careless and noisey the entire time
5) After hitting me in the eye with my plate they did nothing to make it right
As a filmmaker this ruined the movie theater experience. Do not pay money to see a movie here.

I will never come here again!
Horrible service all around! The workers act like they don’t want to serve you or greet you! I came here a couple days ago to see a movie at 10:30, we made it to the theater right at 10:45 to get tickets and the workers basically pushed us out the door saying they couldn’t sell us tickets anymore. So I went back the next day to see the movie I wanted to see the day before and right when I ordered I asked for a menu and the server basically rolled her eyes at me. Sorry you will never get my service here again or any references. Fix your staff that works here! They are running people off!

One or the top TWO WORST experiences Ive ever had in my life. I had friends come from out of state, wanted to impress them but UNFORTUNETELY that did NOT happn. Waited 20 min. to be greeted. Was never greeted so I finally hunt a server that would wait on me. Got 1^st drinks almost ½ way through the movie. Had to hunt ANOTHER server 20 min. later to get 2^nd drink. I paid for an adult beverage. There was NO alcohol in either one. It tasted like Cool Aid. Told a server Id pay cash, they put it on my credit card.
I was very bothered by the situation so I brought it to to Manager Derrick’s attention. He told me he would take the $ 5.00 popcorn off. Hahahahah SERIOUSLY? Im not trying to get FREE stuff! Im bringing it to your attention because the experience was ABSOLUTELY TERRIBLE! And I will NOT be back!

I liked this experience. I like being able to order while I am watching a movie. I didn’t find this disruptive as many who have reviewed did. I thought the servers did an amazing job keeping it professional.
Seats were comfortable but I would like footrests like they have in some places.
We saw Star Wars, so the theater was busy but not terribly so. Plus one star for reserved seating.

This theater (and the one nearby) have been THE ABSOLUTE worst movie-​going experiences I have ever had. The servers walked in front of us during the entire movie. Not only that, but they didn’t make any attempt to lower their voices when speaking with each other or other patrons. It was disrespectful and nearly ruined my STAR WARS experience. The only reason it wasn’t a complete bust was that the movie itself was great.
I hate this place and will be hard-​pressed to shed a tear if it ever goes out of business. Save yourself the annoyance and just go to Alamo Drafthouse. I will literally drive the half hour to the Alamo or pay the $ 50 a ticket for AMC/​Cinemark.
If you want to rush to clean your theater, then don’t bother scheduling viewings. Oh – and congratulations on your supply contract with Staples. The rolling office chairs were as unfortunate as my experience.

The theater has a really cheap vibe to it. as if it was hastily put together. For example, instead of having movie theater seats they have office rolling chairs. and not even the nice kind. It makes you feel like you’re in an extended work meeting except with the lights off. not exactly what I’m looking for when I want to relax on the weekend. I could maybe stomach it if the ticket prices were lower to compensate for the lack of lux, but seeing as they’re not I definitely will not be returning. I recommend going to Alamo Drafthouse instead. there’s one not too far from here.

Visited Thanksgiving night to see Creed.
I cannot describe how many times service was shaky.
Almost every single time waiters and waitresses came to the tables to bring orders, orders were taken to the wrong table, were short, or incorrect. 3 – 4 people served us and it was the same. The wait for our drinks, just drinks, was very long. My drink was taken to another table and sat there for several long minutes before a waitress explained what happened. Thankfully she offered to get me another drink but even that one took forever to get there.
One of our servers just didn’t seem to know much about the menu. We were given old menus when we sat down. We were asked if we needed a Pepsi but it actually belonged to another table. One of our group’s champagne order came in a glass instead of a self serve bottle as advertised on the menu. When my check came, they’d charged me for my drink three times before they cancelled the extra drinks and charged me the right amount.
I had high hopes too because when I stepped in I noticed that the front area has been renovated. There are self device kiosks in the front and the bar area extends to the far left now. I hadn’t been to this location in a couple years and frequent the one in Arlington, and hoped the experience would be better. No such luck. They’ve made changes to the menu and have kept the same prices, but service has deteriorated immensely over the years.

My daughter and I came here today to watch a movie and have some food.
We order drinks and chips and salsa then order our food. 20 minutes later still nothing. We get our food before our drinks and appetizer.
I kept asking for our drinks and appetizers … 5 minutes later they bring our drinks and still no appetizer …
Worst service ever !
Happy thanksgiving to us !

Well, I’m not one of those listening-​to-​people-​eat-​while-​I-​watch-​a-​movie types, but this place isn’t bad. I took my replicant to see a 3D movie there recently and it was pretty alright. For a Friday, it was a ghost town which was odd. I always imagine any theater on a Friday night crawling with teen hormones on first dates, but I’m not mad it wasn’t. I have never been to a 3D movie before, mostly because that shit is expensive, and secondly I can’t handle films that mess with my equilibrium. Lucky for me I did not barf and it was kinda cool.
The interior appears to be in the middle of a renovation so it wasn’t the prettiest place upon entry. But, all jowls need a trim now and again. There is a bar there, but I couldn’t really tell if it was open. Had it been obvious, I would’ve gotten something to take the edge off from the slew of tiny future-​men spinning in circles in the middle of the foyer and being basically annoying little boys.
The thing that I like about the format at Studio Movie Grill is that you can pick your seat when you buy your tickets. Not only does it let you know what is available, but if you have previous experience with the layout, you can always get the best seat assuming it is available. One caveat though is that the chairs in the good seats SUCK. They are so uncomfortable. The seat has no padding so I kept having to adjust my position as my bum was being tortured and the seats are like office chairs so my neck was unable to figure out what was a good angle. All of the shifting gets distracting and I can’t even imagine sitting through a 2 hour long film in these chairs without going into ass paralysis.
Foodwise, we didn’t. Except for dessert. I have no frame of reference for the quality of the food here, but I will say that the ice cream sundae is massive. It’s well worth the $ 6 odd dollars you pay for it and is best shared between two people. My tiny person had a strawberry smoothie which was actually pretty awesome and tasted like legit strawberries.
Overall, I’m not at all disappointed with this place. It’s underpopulated which I like, no one bothers you which I like, the staff are nice which can’t hurt, and the ice cream is good. Bring a butt donut though cuz them chairs…

I’ve been to SMG so many times… it’s my go to for movies. the theaters are clean, the food is good and service is usually ok.
This was my first time at this location though, and I must say it’s pretty nice. Service wasn’t bad, but wasn’t very quick. the guy delivering the food and drinks wasn’t sure where he was delivering to (probably new), so things weren’t as fast as they should’ve been. The food tasted good. It wasn’t bad, just not spectacular, but of course I’ll go back!

This is the nicest SMG I’ve been in. Normally we go to the one in Plano but it was closed for remodeling. This one is at least 8 – 10 times as big. The menu is 5 pages front and back. It should probably qualify as a bar — half the menu is wines, beers and cocktails although I did not partake. The pizza and milkshakes were good, quick very polite service. We sit in the back which is raised and has counters in front of the seats. Definitely a good place to catch a movie.

Staff was very polite. Was a bit too cold and I don’t normally get cold, so if I’m cold it must be an Eskimo going thru menopause with the air blasting in the back lol
Food was good but the cheese on the fries got thick way too fast. I liked that I could choose my seat, but I think more room should be between the seats with trays.
Overall I had a good time and will probably go back.
*KupofKokoa*

I really give this place a 4.5
I love the movies and the best part is that they have a coupon on Groupon which is like $ 5! Can’t beat that!
I don’t really order full meals, I usually just grab a drink and either get popcorn or edamame. Sometimes dessert! I’ve tried the pizzas and they’re really good!
Only reason I don’t give this place 5 stars is because the popcorn always gives me stomach problems buuuut it’s not a deal breaker because I love popcorn!
I’ve never had bad service either.

SMG is a very nice place to go if you want to kill 2 birds with one stone. They have a very nice food menu ranging from burgers, to chili cheese fries appetizers, and desserts and even salad. About 30 $ will get you a nice meal and movie, they also offer student and senior citizen discounts. Beware, the only con is their rule that prevents children under a certain age from entering the theaters after 7pm, but they show movies rated G after that time. Besides that one setback for families, this is a good location.

This was such an odd experience. I have never been to this location before and was excited to have an Alamo or iPic kind of experience. SMG is like their ugly step sister. The whole thing was completely underwhelming. There were servers running around everywhere. The chairs we sat on were one of those executive rolling office chairs and there were round tables in between each seat to eat on. It was extremely cramped with zero space to turn or get more comfortable, the service was completely inconsistent as several of our food items were never brought out. The servers looked and acted like they really had better things to do other than work that evening. And perhaps the most bothersome aspect of the entire evening was that we could hear the movie playing right next door to us. Talk about total distraction!
We will not be back.