Sterling Spa

I love massages so much… And this place makes them so affordable! I use the interns and I’ve never had a bad massage. They’ve all been good or great! I highly recommend them! For the price of a normal massage at a spa you can get weekly massages here– how awesome is that. Service is fantastic also. I appreciate the online scheduling :) only downside is limited availability but so worth it.

If it wasn’t for the EXTREMELY rude and unprofessional receptionist, I would have given this place a good review. I made an appointment for the Sweet Treat Spa package and added a manicure and an eyebrow wax the day before my wedding. The appointment time was 10am. I arrived at the Spa at 10:05am. I was handed several forms to fill out and sign prior to the treatments beginning. After spending at least 10 minutes filling out forms, the receptionist asked me to pay prior to the services beginning. She began taking her time putting together an invoice on the computer. At which time I said, can we do this afterwards? She said, oh yeah, that might be better. She took me back to the infrared sauna area, showed me where to place my belongings, then left. I got in the sauna, sat there till the 15 minute timer went off, then got out to cool off. After deciding not to get back in for the remaining time, I got dressed then went and waited for the massage therapist. After a few minutes, a woman came and introduced herself. She then told me she would do everything possible to make the most of the time she had, but she wouldn’t be able to get to everything in 30 minutes. I said, what? This is supposed to be an hour long massage. She said, well you were half an hour late getting here. I said, no I wasn’t! I was five minutes late, then the receptionist had me fill out several forms, then wanted me to pay first. If I needed to arrive early to fill out paperwork, someone should have told me! She went to the front to get the receptionist at this point. He receptionist came back and said, ‘what’s the problem?’ I told her. She said well you were late. I said I was 5 minutes late, I looked at the time when I walked in the door. She said there was nothing she could do. I said, ‘well I’m not paying for an hour long massage if I’m only going to get a 30 min massage. That’s your fault!’ She glared at me and said, ‘I’ll see what I can do’ then walked off. Well, she didn’t do anything! I got a 30 minute massage and paid for an hour long session. I was so mad during the massage, the lady had to repeatedly tell me to relax. If she knew that my session was behind schedule she should have told me up front. I would have skipped the sauna session to get the full one hour massage. That girl had a BAD ATTITUDE! The rest of the services were fine. But I would never return or recommend to anyone else after dealing with that receptionist!

I come in about once a month for an intern massage (sometimes more than that!) because I’m subject to the knots and stressors of life. Their massage school must be top notch because I can’t say I’ve ever had a bad experience here. The front staff are amazing and each intern I’ve had has been ready to tackle a spa environment. The ambiance here is great and the people can’t be beat. Can’t recommend Sterling Spa enough.

I booked the Mini-​Facial with LED and Microcurrent Therapy. It was the first time I had tried this type ‘therapy’ and was pleased. Shelly, the Esthetican, asked a lot of questions regarding my reasons for getting the facial, products used etc. to make sure I was as informed as possible. She also talked me through the steps she took and made sure I was comfortable throughout. I also didn’t like having to pay and tip in advance, but will ask if I can do that after the treatment next time I go. I plan to get this treatment again before my wedding in three months. I was pleased with the ‘plumping and firming’ results the therapy treatment gave me. I did take ‘after’ photos and will compare them to my actual face in the coming days and weeks! Overall, I would definitely visit Sterling again.

After a long weekend or camping and sleeping in the rain I definitely knew a massage was in order. This place did not disappoint! I was greeted with smiling and welcoming faces, I immediately enjoyed the atmosphere, and my massage therapist, Zenobia, was amazing! Her unique skills with sound vibration therapy, and aromatherapy, combined with her magic touch is truly what the doctor ordered! I came it feeling high strung, and exhausted and I left feeling grounded, centered, relaxed and refreshed! I definitely recommend treating yourself to an experience like this!

I’ve been coming to the Sterling Health Center and Spa since about 2001 on a regular basis for massage therapy.
This place is nothing shy of AWESOME!!! Thanks to Mr. Sterling and his staff.
The surroundings are very clean, modern and very nicely decorated. You can also book your future sessions online.
The receptionists are always very friendly, personable and helpful.
Since coming here I’ve tried some student interns at first and a couple of the registered therapists until one day when I scheduled a session with Craig. He is in my opinion is one of the best registered therapists I have ever been to. I went to him for a deep tissue massage and since then he is the only therapist that has been able to provide the deep pressure that is required to relieve the stress and tension in my neck, shoulders and back. I have since increased the frequency in which I visit as well as now scheduling 80 minute sessions.
I would highly recommend this place, staff and Craig to anyone/​everyone!
Time and money very well invested in better health and living!
Do check into their membership program.

STAY AWAY — rude and dishonest — needs to be put out of business.
I purchased a Living Social Deal for a «Two-​Hour Introductory Massage Class for Two». 5 minutes before the class started, the instructor said to fill out their release form «for the person who would be receiving the massage.» I asked, «the class is for 2, right?» The instructor replied, «I told the owner not to say that. Only 1 person gets the massage. It’s in the fine print». 4 other people spoke up and said they also thought it was for 2, to which she replied, «I’m sorry — but.» But what? She went out to the owner, came back and said that if we wanted to purchase ANOTHER deal for the“special” price, we could come back for the 2^nd person. I was furious, but since I couldn’t access the deal on my phone (only the voucher), we stayed. When I got home, I checked the fine print. NOWHERE does it say it is only for one person (I put the «fine print» below). It says you will «practice on your partner» — right, because there are 2 of you. Additionally, nowhere did it say you needed to bring your own sheets or rent them for $ 3 — that info came in the «reminder» email you get the day before. The reminder email also said to «dress comfortably», and then when you arrive they tell you to COMPLETELY DISROBE in a room of 20 strangers. The instructor and owner were rude, and all he would repeat is that it was «clear in the fine print.» And to add insult to injury, the class was only 90 minutes long, not 2 hours.
I am posting this review on every website I can think of to try and warn people about their dishonest and unprofessional behavior. Check out the other «1 star» review here — the owner basically told her to piss off until she wrote her review, then he was «so sorry» — but obviously only because she called him out.
Here’s the «fine print»
The first part of the class will focus on learning basic massage strokes, followed by a hands-​on practice session performed on your partner in a fully equipped treatment room under the watchful eye of your instructor. Complete with classes available several times each month and a convenient location just off the Dallas Parkway, Sterling Health Center’s sure to leave you with yet another way for everyone to win.

Desiree (Hair Stylist) has been doing my hair for years, I looooove her!!! She’s excellent with color and cut, always helpful with suggestions when I say something useless like «I know I want something different, I just don’t know what», never gives me something I don’t want, gently advises against any unrealistic ideas (about every five years I start thinking I could do a super short pixie cut and look just like all those cutie pixie cut starlets — but alas, I really cannot, I have über curly, fine hair and no patience or skills for a morning routine that includes blowdrying my fine, curly-​haired halo straight, but I digress), and she always makes sure I’m happy before I leave the chair. I love her! LOVE HER!

I was in need of a massage BAD yesterday evening after work. I called them and they were able to get me in an hour later. You can choose to see a student or a licensed therapist. I booked with a licensed, although I’ve used a student before.
My appoitment started right on time. She asked great questions as far what kind of intensity to use and if there were problem areas. I told her medium pressure and advised of one area in particular I’ve been having issues with. She worked that problem area out! And even gave me some stretches to do to continue helping the area.
Overall I was very pleased. The ONLY complaint I have is you have to pay and tip before you even get your massage. I felt this was not fair to me or the therapist. What if they deserved more or possibly less?
BTW my therapist name was Cindy, go see her!

This is one of those hidden gems you almost don’t want to review on Unilocal for fear it gets too busy! For massages, this place is simply awesome. I’ve been a handful of times and honestly the intern massages are hit or miss, but the licensed therapists are definitely worth the money, which is actually pretty reasonable. These guys know what they are doing, how to find your knots, and work them to perfection.
The waiting area and rooms are clean and private. Nothing too fancy but not really important to me because massages are amazing.

I need a good massage periodically to relieve stress that builds up in my shoulders and back. Sterling Spa is just north of the Galleria and is an attractive stylish spa. My first massage here was fine… the second was the worst massage I have ever had in my life. The massage therapist was clueless and I thought to myself they asked the receptionist to fill in. I paid in advance and went home. I called a few days later to express my disappointment and even discussed this with the owner of the spa. He was completely unsympathetic. I expected he would comp the visit with one at no charge in order to keep my business as I would have most likely gone back. He didn’t and I will never go back. He didn’t loose any $ on this however he did loose much more in goodwill and future profits from a customer that would have undoubtedly gone back many times over. Find a business who appreciates you as a customer because they will take care of you if something like this happens.