Speed FC, Inc.

I had to give myself a couple of months cooling off period before I said anything… but now that I NEVER have to deal with this company again (Christ on a cracker, how that makes me happy!), I will give my review.
Sing to the tune of Kermit the Frog’s Rainbow Connection:
Why did you lie to me, when I asked a question?
Was your job really so hard?
I had such hopes and dreams, but you went and crushed them
Why must you be such a tard?
It’s hard to say just how bad that you screwed us,
I guess that we’ll never knowwwwww.
Now that it’s over, sweet Jeeebus it’s over…
I’ll try to let my hatred gooooo.
So, the place I used to work at decided that switching to a third party logistics company in Texas would be a swell idea. Swell indeed… If only there had been competent people in charge of our account. Now, I understand issues occurring during a transition phase, but mother of gawwwddd… the amount of check in errors, mis-​ships, lost/​misplaced merchandise, apparent lack of interest in resolving pressing issues in a timely manner … was actually quite shocking. It got so bad that eventually, our rep stopped answering the phone, and her typical response to any and all email inquiries was one of the following (we would actually make bets as to which response we’d get):
1. I am looking into this.
2. Done
3. Will do
4. Yes
I hear that other clients of theirs are very pleased with their work, but I have a hard time seeing how that is possible.
Fortunately (for me), my company shut down the retail side of their operation, and I never have to deal with Speed FC again.
Yup… still bitter.