SPCA of Texas

Pretty clean place, wait was ridiculous. We came here in search of two kitties, and we left disappointed. It was a total waste of time because we picked two kittens out that were cuddling together, bonded with them, we’re ready to adopt them. And right before we take them home the staff tells us they could possibly be feline HIV positive, since their mom was. Yet when we bonded with them nothing was said, and the lady said she didn’t know their history. It was dropped on us last minute right before we were gonna take them home so we kind of feel like we were tricked. Big waste of time. Not too good of a selection of cats anyway.

The facilities are beautiful and extremely well kept. There is a wide variety of cats and dogs. This place could have easily gotten five stars, if not for the fact that they are extremely understaffed. We were the first guests to arrive on a Saturday to look for a cat. They had several workers who simply, «did not show up for work.» Thus, we waited hours for a simple meet and greet with the cat we were interested in. The wait was extremely disappointing, as we could have spent the hours of waiting time shopping around different facilities for the perfect pet.

Great SPCA experience. There was a dog in pitiful conditions that came to my attention over the last week or so. I tried, without success, to contact local authorities to get this poor mix pit/​lab some much needed help, to no avail. Yesterday, the temperature hit 90 degrees. This sweet baby came to my mind and I thought, surely he is not in this abandoned car in the owners driveway again with all windows up. He was! Crouched down in the back floor, he sat in the hot car. Poop in the back seat, several layers of it. When I finally got him to SPCA it was one minute to closing and it was not the proper time nor day for surrendering pets. They heard the story and were compelled to help. They truly care about animals! Sadly no one else in the city where I lived cared enough to involve themselves. Proverbs 12:10 — God sees and cares

Very difficult to get the correct answers about appointments and they didn’t want to see my pup despite calling in ahead of time. I was told to wait and then to leave. At least I was able to get a letter from them saying they couldn’t see her. I called Petsmart and they ended up receiving us as soon as we walked in and they only charged us for the medicine. It was something that could have been easily checked and treated with drops.

For an organization that has so much heart for animals, they apparently forget what it’s like to be human. I hate to give a company that helps animals in any way a bad rating, but they seem to forget what it’s all about — giving the animals loving homes.
A couple days ago, the SPCA posted a picture of a puppy, noting to «stay tuned» for when it was going to be adoptable. I fell in love with the puppy (you know how it goes, when you find «the one»). It was literally all I thought about for a day and a half. I tried calling them, but the voicemail said they were in training. I sent a message asking if I could meet the dog and what is the process. No response. I stalked the facebook page ²⁴⁄₇. I sent out pictures to everyone about how this was going to be my new puppy…
Several of my friends have adopted from the SPCA and told me that they will announce the day before the dog becomes adoptable and then you need to be the first one there *when it opens.* Well, I waited and waited. Then today I looked on the SPCA website and saw the puppy was listed. They were about to open in an hour.
I dropped everything and flew my butt there to get this puppy. They weren’t opening for another 20 mins and a worker told me that someone had been there since 9:30. All this seemed incredibly unfair given they still hadn’t updated their facebook page, so how would I have known to get there at all, and the fact that technically they weren’t open yet to put your name on the list.
It seems really unfair that in the end, the person that gets this puppy is the one lucky enough to have the day off to sit and wait. There were so many people interested. If it was truly a first come, first serve, it should be the first person to have called or emailed or fb messaged about it (and that was not this guy who had JUST seen the ad the night before). But even better and more fair, some type of lottery. And at the VERY least, let the people who were interested in the animal know it’s up for adoption. Had I known that getting there at 9:30 would have meant getting the dog, I WOULD have been there at 6 a.m. And all of that seems like a real barbaric way to go about adopting animals. And one of my friends who adopted here said she went through a very similar experience several times before finally getting her dog. And frankly, it should really go to the owner who can provide the best home. There should be more to it than simply showing up.
I know there are tons of dogs that need love, but sometimes you get your heart set on a particular one — be it a breed you were looking for or just a feeling. And to crush so many people’s hearts like that is just cruel. I had been signed up to volunteer at the SPCA, but I definitely won’t be any longer. Nor will I be adopting from here in the future. The only one that loses is the animals. Shame on you SPCA.
To update: I did end up adopting a puppy through another organization. The adoption was smooth sailing and truly a «first come first serve» operation, as in the first person to contact them and fill out an application. I will direct all my friends to where I went and away from the SPCA. They’re pretty disappointing.

I got my cat, Charlie, here 2.5 years ago and we adopted Charlie’s best friend, Otis, from the SPCA (albeit from one of their stations at a PetsMart) almost a year ago. Best decisions I’ve ever made. Their facility was clean and staff was great. I recommend the SPCA to anyone I know looking for a pet! I keep trying to convince my husband we need to return for our third cat but that crazy guy thinks two cats is enough…

I respect the work they do with limited resources.
I have adopted 2 cats there.
I recently found 3 tiny kittens that had been dumped and took them in.
Called the SPCA.
They told me to post an ad on Craigslist…
Such hypocrites

This place is awesome because they keep the pets in a big place so the animals can roam around in. They also let you pet the animals they have. I came here on October 24, 2013 to find a dog to adopt. The dog I got is really cute and she’s the best dog ever. And I discovered she did a little modeling for a dog company. They have really good animals here and are not expensive to adopt.

This place and its employees are completely useless. We had come ready to adopt and brought our dog so she could meet any dog that we were interested in, but they were not helpful so we just left without adopting. We’ll go somewhere else.

I have visited and volunteered at a few animal shelters around DFW and I have to say that this location is one of the best.
I think the SPCA has been receiving a lot more attention after its glamorous renovation. After visiting for the first time last week. I quickly observed that the location is very pleasant and spacious (for both pets and people!). Each person that I encountered was super friendly. The shelter was busy on the Saturday afternoon that we went, but the staff were willing to help and constantly making sure that all the animals felt cared for.
⁵⁄₅ Highly recommend if you are looking for a new companion. Most of the dogs were on average, a year old (or older) when we visited. The selection is different every time since pups and cats are constantly adopted or brought in.

I can’t say enough about the amazingly friendly staff at the SPCA! Of course, taking your baby to get any sort of medical procedure can be scay, but when it came time for the big snip, I knew my newest little one would be safe here.
I arrived super early and had to wait for about 45 minutes. But the staff is so efficient and friendly, I knew they were getting through patients as fast as they could. Before I knew it, my little one was up and I handed her over to a smiling face. The staff did a great job of letting me know she would be safe and talking me through everything I could expect.
I came back to get my little nugget and the same smiling faces were there to greet me. Ten hours later! They cheerfully talked me through post-​op info and let me ask any questions I needed to. They took great care of my little one and I felt incredible about leaving her in their care.
Awesome organization and a fantastic medical team for my fur babies. Thanks SPCA!

Took my dog cthulhu here to get neutered:) I was really nervous and scared to leave him with strangers all day, but they did an awesome job of making me feel like he would be safe.
The staff was very nice and understanding they were even nice to us when cthulhu started barking at other dogs during drop off.:)
When I went to pick him up he was a little scared to come out of the kennel so they let me go back there and get him out (which most other clinics I’ve been to won’t let you do that, they will just drag your pet out)
I’m so happy that I took him here, and I regret not taking my other pup here (the only reason I didn’t take my other pup here is because I had to have an appointment asap for medical reasons).
They are truly amazing people

My outside pets come here, I got all three of them fixed/​shots/​checkups at this location and have no complaints. the people and doc’s are great. the only drawback, there is always a wait, the worst is when spay/​neuter days are super busy.
One other thing, you can’t drop off animals you find, you will be sent to animal control. to give up a pet an appointment needs to be made. I’ve seen people get very upset about these policies.

Had to take my cat in for him to be neutered today. This facility was nice and clean and new the staff was friendly and courteous. The only complaint was when I went to pick up my cat, was the checkout process. It took forever to get my cat in and get out of there. Not sure why the procedure took so long but it did was there for over an hour waiting to retrieve my cat.

This is an amazing shelter. I volunteer here on a regular basis and have done everything from laundry to walking dogs to adoption counseling. Of all the shelters I’ve been to or volunteered at, this one is the best!
The facility is beautiful and was custom designed with input from veterinarians and other animal experts. The dogs are put on comfortable, clean pods with auto filtrating water. If you look closely, there are no corners or 90 degree angles at the SPCA — for hygienic reasons it’s harder for dust bunnies to collect. The blankets and toys are cleaned everything and Hills Science Diet sponsors all the food. If you go outside in the back, you’ll see a series of covered dog runs and four large play yards (one even has an agility course in it!).
I love coming here and working with the animals. One of the best things about it is that there is a behavioral team that evaluates each of the animals and works with them to become more adoptable. This really touches my heart because my dog Mishka was considered «unadoptable» at another shelter. Her brother was quickly adopted, but she’s shy and no one wanted her. She was about to be euthanized when another rescue group took her and from there I adopted her. To think of all the amazing pets out there that could just use a little TLC.
The SPCA never euthanizes for lack of space and animals never have a «deadline». That’s not to say that animals aren’t put down when they are aggressive or when their owners request it, but the SPCA really is a loving shelter. It’s extremely well-​run and one of the best I’ve been to.

When I lived in North Oak Cliff, I volunteered at this animal shelter. The SPCA is legit.
The shelter is pristine, state-​of-​the-​art, and well-​staffed. I can speak from a volunteer’s experience and as a potential adoptee.
The SPCA’s volunteer program is lengthy but for good reason. You attend an orientation and training, fill out volunteer applications and a background check, get a picture ID (i believe you have to pay for your ID as well) and apron, and can begin your hours. You can sign up for your next time slot each time you volunteer, or request a time slot with the volunteer coordinators. Before you can work directly with the animals you must volunteer your hours doing support work. Laundry, prepping dog and cat food, cleaning up the facility, etc. Once you’ve logged in the appropriate amount of hours, you are eligible to attend the next level of training in order to work with the animals. I believe it is an animal behavioral class you take. They start you off small I believe, and you are only allowed to work with certain animals. As you increase your volunteer hours and your learning, you are given more responsibility. I never actually got far enough to work with the animals, because we ended up moving to Grand Prairie, but I’d love to go back and volunteer. I just know the workers care about their jobs and the animals there.
Walking around the front of the shelter, you can see into the glass-​front kennels. Sometimes you see workers or volunteers cleaning the kennels, or taking the dogs for walks. Sometimes you see the little guys sleeping or playing with kongs. The dogs and cats are given plenty of space to live in, and I can’t stress enough that this shelter is CLEAN. I am so impressed with the SPCA. In the cat house, the cats either live with other cats with ample play toys and scratch/​bed posts, or they live alone with two connected living spaces. It’s awesome! Outside, there are large green spaces for the dogs to play. Way cool.
Also on each door of the kennels you’ll see information about each animal, the adoption fee, the reason for owner surrender, and other information. Older dogs are typically less expensive to adopt. When you adopt, the dogs and cats are fixed and vaccinated, free of cost. They have visiting rooms where you can make your potential pet’s acquaintance, and adoption specialists help you to decide what dog or cat is a good fit for you.
Love this place! We like to visit from time to time to see if we find a new furry friend. Visit, you shan’t be disappointed!

I will forever be grateful for the staff and for everything they do for innocent animals. I volunteered at this location and it was very clean. They treat the animals with respect and every volunteer and staff member is there because they genuinely love animals. The SPCA is the best thing that ever happened.

Dude was an ass at surrender intake. I understand that it is a tough job dealing with people who should not have taken in animals. I didn’t not ask to but was left a kitten. Wait a couple of weeks for appt and he will have me arrested if I just leave the poor thing outside??? attitude right off the bat! I hope he doesn’t have animals at home.
No longer will u donate to any ASPCA.

If I were a homeless dog, this is where I’d want to be.
I came here on a Friday afternoon with a friend, looking for a new fur baby to adopt. Unfortunately, many of the dogs were gone at an adoption event off site. Still, I was able to see how the dogs here live and are taken care of.
Each dog is in its own little room with a large glass wall through which potential adopters can see the dog. Every dog seemed to have its own little blanket or bed. That afternoon, each dog also seemed to be busy working on a kong that was stuffed with treats (my guess is peanut butter).
On the glass or nearby wall of each room is an information sheet, which provides all the information available for the dog. For instance, if the dog is an owner-​surrender, the sheet may tell you why the dog was surrendered and whether the dog is house broken. My friend and I went into one of the rooms to meet a small dog, and the shelter employee told us what other visitors’ experience with the dog had been like (the dog was apparently uncomfortable around men). I was so impressed with the knowledge the employees had of the dogs.
The SPCA doesn’t have as many dogs as the neighboring Dallas Animal Services, which seems to be flooded with them. :(My guess is that, due to the smaller number of dogs and better funding, the SPCA of Texas is able to run a spectacular facility such as this.
(They have cats too, but I didn’t check out the cat area)

I used to Volunteer there 2 years ago. I left because some of the burned out employees take out their frustrations on other staff members and the volunteers.
Volunteers are not protected from the public or the employees, especially when they are abusive.
I reported this employee to the manager and to the CEO. I was told that if I could not get along with the employee, who chased away many employees, and volunteers, that I was to leave.
This employee would embarrass other volunteers and employees and was allowed to get away with it.
Go to Dog and Kitty City, Dallas County Humane Society. They are better.

OK, I’m biased from the get-​go!
I started volunteering at the old location in November of 2011. I now put in around 10+ hours a week at the new location.
I honestly feel like I should be paying these people to allow me to volunteer here, it is SO MUCH FUN! The interaction with not only the pets, but the potential pet owners is about an 8 on a 10-​point scale (hey, there’s always a «few», ya know… lol).
We constantly get remarks from people touring the facility on how nice and clean it is as well as the friendly staff (paid and volunteer), but if you’ve seen the place, you know why.
Not only would I recommend the SPCA of Texas if you’re looking for a new four-​legged friend, but I would also recommend it if you’re looking for a cool, great, and fun place to volunteer :-)