Soapy Jeff’s Car Wash

This place has stolen 2k CASH out of my truck. I’ve called them asked to speak to the owner, apparently owner is never there. I’ve left my number with these people and not a call back. Manager here has made excuses to not talk to me. DO NOT GO HERE. And IF you do, make sure you hide all your valuables!
I’ve been going here for about 2 years now. Since this has happened, never again.

Nothing special about the place. The hand wipe leaves a lot of droplets all over so you have to give a light rub down yourself anyway.

Poor service. I bought the «Gold» service and they did not do a decent job cleaning the interior. I had to ask them to vacuum the back. I thought it was ready until I started to get in and saw they didn’t vacuum or wipe down my dash or doors. Brought it back a third time and the guy started to wipe it down. His supervisor (big tall guy whos name escapes me) came over to stop him. He walks me over to the sign telling me what services they provide for what I paid.
We were both in agreement that I should get what I paid. What we did not agree on is what service was given. He accused me of asking for more favor. I told him they didn’t even start on wiping down my dash and doors when I asked them to redo a third time. I should get the same effort cleaning my car as everyone else
If you don’t dress the part your not going to get decent service out of this place. If you do you will. In this way, they fail at customer service.
There are better businesses that deserve your money. Driving away frustrated, I was thinking I only wish there was a high school or church fundraising car wash I could have gone to

This is so far the best hand car wash in the area. It’s a little pricey at $ 40, but it’s worth it. They are thorough, pay attention to detail, and always so friendly. Love the employees and manager. Such hard workers that seem to care about quality and retaining customers.

I had been coming here for about a year now. This time i bought my new car in and well the service wasnt up to par. The inside was cleaned as well as it could be. They vacuumed but well i think they werent able to lift the edges of the mats and get the leaves in there. And of course then didnt clean any of the mats. My car has carpet and plastic factory mats. The worst thing about the experience was the outside. On the sunroof, under the wind deflector it was still dirty. And it was clearly visible. Seems this place has hired new «kids» to do the wiping down of the cars after they are washed. Unless the quality goes back to how it was about 6 months ago ill be going to another place. Pity. Soapy Jeffs used to do such good work too.

This is where I take all our cars. Julius and his team have always been friendly and courteous. I buy the coupons when they are available and are also discounted at certain times of the year.

Great wash, friendly staff. The prices are pretty good, especially compared with the area and the quality. They are pretty quick too.
I’ve been going there regularly for over a year now and keep going back!

I give them a 9 out of 10 my front cup holder was still dirty but the car was so dirty I was shocked they got it as clean as they did, I will be back

If you love super streaky windows this is the place for you! I have been here about 10 times and it is always the same story. Someone needs to recommend a car wash to me please.

do not wash your car here
your car will look dirtier than it did prior to getting your car washed.
somehow they manage to scratch my leather seats and the found stains and spots on the seats that weren’t there before.
do not wash your car here

groupon deal.
never understands why people get professional car wash.
until I broke a mirror inside my car. don’t ask. 7 years of bad luck. don’t need to rub it in my face :(
anyway. desperately need a vacuum cleaning so I just bought the gold which include vacuum window cleaning and wiping down all interior.
the process took 15 minutes max. I think I came at a bad time. I was their last customer so they might have rush it to go home. but after 15 minutes I saw glass pieces on my back seat. when I told them it’s not clean the Mexican workers just told me ‘OH IT IS. YOU ARE MISTAKEN’
no. I wasn’t. do you want to sit there and have glass up your butt? yea I didn’t think so.
overall. they didn’t do a good job. and the attitude was really poor. even the front desk lady. you are getting paid to do it. so act like you like it!
never coming back. buying a vacuum myself is so much better than spending 15 dollar and receive terrible service and attitude from strangers.

I got my car washed there, and didn’t do a full inspection when it was done because I was running behind. The next morning when I looked inside, I noticed that they didn’t even vacuum the 3^rd row, pick up the two small bags on the floor board in the second row to vacuum under, or throw away any trash. They just piled it up neatly and put it in the third row. I don’t live in Addison. I was just passing through after a meeting, so I couldn’t go back. But I am upset that I had to take it to another car wash near me and pay another $ 20 just so they could do the job that Soapy Jeffs didn’t do.

Another AMAZING trip to Soapy Jeff’s! I took my car in for a thorough cleaning because I plan on selling it. Not only is my car cleaner than I’ve EVER seen it (*almost* clean enough for me to want to keep it) but they waxed it and cleaned the engine on the house! I cannot praise the team that works here enough. My only complaint is that I couldn’t get more than $ 10 cash back with my transaction to tip. THANKS, GUYS!!!

This place has rave reviews and I have a car that needed a good scrub. I purchased the groupon as well. I will say that I went in the early afternoon and it was busy as I expected.
The Good:
One good perk about this place was being so accommodating with my dog. They allowed me to take him inside while I waited!
My car is clean on the outside!
The Bad:
I was a bit confused as I’ve never been to a car wash like this before. I didn’t really know what to do and they don’t tell you.
The worker not only forgot to put my antenna back on but he also SHUT MY DOGS TAIL IN THE CAR DOOR. I get he was trying to be a gentleman, but he could have seriously injured my dog. I’ll monitor the area since it is bruised and swollen currently.
Also, the interior was only halfway done. They left several things dirty and unwiped (dash, shifter, cup holders). I get I’m paying less with a groupon and you’re busy but why would you put such little effort?
I also had my boyfriend purchase a coupon to use but this will probably be the last time.
I will update this review with photos.

Great job. The manager was out greeting customers and making sure the cars were spotless. Everyone was very friendly also :)

I bought a groupon for this place and boy oh boy am I happy I did so!
I’m so used to washing my own vehicle but pregnancy and a workaholic of a husband has prevented us from washing SUVs in this 100 degree weather…
The groupon covered basically EVERYTHING (wash, wax, tires, windows, vacuum, air freshener) but shampooing your carpet for only $ 14. The staff is very welcoming and friendly. I went there on a Saturday morning around 830 and was out before 9. I’m sure it gets busier the later it gets.
My Blue Bell (vehicle name) looks brand spanking new! I can tell that they put a lot of time into their work. Its been 3 days and she still looks great. I would pay full price (like $ 25 I believe) for this service but I’m kind of hoping the groupon is still going and not for first timers only by the time I need another wash!

Awesome service. The management and owner are hands on and do a great job. I love taking my family cars up to them and get the «super clean». Every time I pick up my car it feels new again.
Highly recommend

In response. No, your cameras do not show anything happening because the cameras resolution is too low. Not only can’t you zoom in its impossible to tell if the vehicle has received any damage from the low quality cameras. This did not happen in the bay, it happened in the detailing area, which is, «not», on camera.
It happened and they did nothing about it. I think they have many good people there, however there are a few that are not. I have spent well over a couple thousand there and this was an insult to me.

Was on my way home up Preston and decided to get my car washed here yesterday before the Cowboy game.
Glad I did…
It took a little while, but man, they really did a good job on my car. I am thoroughly impressed. Often times when these full-​service car washes are busy, the quality suffers because they are trying to herd the cars off their lot. Not here. I was watching, being my first time here, and each car got the same attention to detail. And, whether you drove a Pinto or a Porsche, the same detail as well.
Pricing is spot on as well…
Will totally come back here when in the area and need a wash. Nice step up from the Simonize group.

Tried this place after seeing they claimed they are the «Best in Dallas» I usually have my Porsche hand washed and that’s the service they offered when I pulled up. It was pricey at $ 40 (normally I pay $ 20 and my other place) but being my first time, they up-​sold me on a wax package and gave a small discount. There were alot of high-​end cars so I felt comfortable. I was very impressed with the service my car received and the attention to detail. They went over my car multiple times to make sure it was perfect. Not only that, I was back on the road quickly and my car looked awesome. They even cleaned behind the rims! The GM was personable and works right along side his employees. When talking to him before getting the wash, he really wanted to gain my business and show me why they were the best. He did. I’ll be back.