Salon Pompeo

First salon I tried after being at my same hair dresser for 15+ years. I’ve been here twice with two different hair stylists and both times they were able to cut/​style my hair exactly as I envisioned and even better. It has been a great experience transitioning to this salon. Completely trust them with my hair and it is definitely worth the money.

I went there today for a trimming on my soft layered hair after reading reviews in here. Eskee did a great job and was very professional. The hair products come in travel sizes too, something that I loved and bought. Certainly returning here to check out other services. Enough parking available.

Tried salon pompeo for the first time, and Joe did a great job cutting my hair. Gave me a great wash & even a neck massage. They serve drinks & have complimentary coffee and water. I was very pleased with my haircut! Loved Joe! And I found the price to be very reasonable.

I have been a client at this salon for many years now! I always get a first class experience every time. Deanna the owner runs an amazing business and has created a great environment to get pampered in. I love seeing the familiar faces of the people working there! I am always impressed by how knowledgable the stylists are about their craft. They are constantly teaching me new techniques that allow me to get a custom experience. I highly recommend Salon Pompeo.

It’s been too long since my visit to remember the name of my stylist, but it was some nickname like Ziggy or DiDi. She was super sweet, and gave me probably among the top 3 haircuts of my life, best blowout, and took the time to show me the best way to curl my thick, wavy hair.
My problem was with the receptionists. I’ve been to this salon twice now, first time being a 3.5−4 star experience. This time, I was not greeted when I entered, and once I managed to check in, I was not offered a refreshment at the waiting bar they have up front. When my stylist came to get me and realized this, she immediately offered to grab me something but I was over it at that point. She had run maybe 10 minutes behind from her previous appointment, but that was fine by me. It happens.
Toward the end of my appointment, her next client had shown up and at about 5 minutes over the time her appointment was supposed to start, and the client complained to the receptionists that she wished they had called to let her know it was running late (fair enough). From what I could catch of the conversation, the receptionists essentially said tough luck and ignored the client who understandably got more upset, and my stylist was nice enough to pause my appointment (asking me for permission first) to go apologize and explain that her first client of the day was 15 minutes late and she didn’t want to rush my appointment for having started late due to that. The entire time, the receptionists just stood around smirking at each other. The client was clearly very upset at this point and continued with her complaint that she wished she had been notified of the delay and pressured the receptionists, so they fit her in with another available stylist while my stylist finished my appointment (took maybe 2 – 3 more minutes after that).
I think it’s understandable for hair cut appointments to run a little behind, especially if the first client of the day was late. I appreciated my stylist not rushing my appointment due to someone else’s issues. I wish that the receptionists had been more personable and conscious about how they handled an upset customer, and when the tensions rose, management had stepped in rather than allow the smirking receptionists to escalate the problem. Unfortunately, it wasn’t dealt with particularly well, and my stylist ended up losing a client that day. The whole experience was unfortunate, and I was left with a sour taste in my mouth about the experience despite getting a great stylist and haircut. I’m fairly new to Dallas and I had hoped my second experience here would be better than my first so I could call this my ‘Dallas’ salon (I’d been a loyal client at L7 in Austin previously) but I’m not sure I’ll be returning.

Nikki has cut and styled my hair the last 2 times I have gone and she is AMAZING.
I’m horrible cuz I wait too long between cuts so my hair is always dry when I go to her but she gives my hair life!!!
I def think this is the best salon I’ve ever been to in Dallas and Washington DC.

First time here and had a wonderful experience. Erin did a great job! So happy with my hair cut! Will defiantly be back!

Great cut today with Jeremy! He was super friendly and took his time giving my obnoxiously thick hair a fantastic bob! I will definitely be returning! Great service. So impressed.

I decided to give this place a try based on the reviews. I had been to a few other salons since moving here and wasn’t really impressed. I called Friday afternoon when I got off and was able to get in the next morning (today). My hair was in dire need of a cut. I also got a keratin treatment and I am really pleased with both services! I showed my stylist a picture f what I wanted and she got it close minus the style. (Due to the keratin treatment I couldn’t beach wave it) I will be going back, but using another stylist since the one I had today, I didn’t click with. The salon itself is a fun and chic atmosphere. I absolutely LOVE the shampoo chairs! You won’t regret going here!

I’ve been going to Salon Pompeo for almost a year now and always leave loving my hair! Kat does a great job with both cut and color. She recently did an amazing balayage on my hair. It’s not only stylish but also low-​maintenance, and Kat can read my mind to know exactly what I’m looking for even when I can’t explain it. I highly recommend Salon Pompeo and specifically Kat for any cut or color needs!

I first came to Salon Pompeo looking for a new stylist. I was paired with Kat who I had read great things about from other reviewers, so I was excited about working with her. I have now had her color (full and partial) and cut my hair three times and I couldn’t be happier with the experience or the results. She is friendly and professional, and always pays close attention to what I’d like to see in my hair and makes it happen. Since I’ve been seeing Kat, my hair has become thicker, fuller, and all around healthier in both appearance and feel. I only wish I had tried her and Salon Pompeo sooner!

My first time here and I picked this place based on Unilocal reviews and I was not led astray! I ended up with Kat Pham who was fantastic. She took the time to talk to me about a cut/​style that would work best for my face shape and daily maintenance routine. I ended up walking out of there in a fast 45 minutes with a cut I love!
The bar area is pretty nice and they don’t keep you waiting for too long! Also, the wash out chairs/​set-​up is fantastic!
Kat definitely knew what she was doing and I can’t wait to go back to get a color!

I have been seeing Abbey at Salon Pompeo for over seven years. SEVEN. It should come as no surprise that I give this business five stars.
The salon is chic, clean and makes me feel fabulous when I visit, which is a welcomed change for this mom of a toddler. The stylists are always dressed on trend and everyone is really friendly. They know how to properly treat and pamper clients.
I know from years of seeing Abbey that Pompeo’s stylists go through an intense training process before being allowed to see their own clients. The salon owner, Deanna, doesn’t put up with bullshit or lazy employees, and it’s very apparent in everyone’s professionalism.
If you’re on a budget, this isn’t the place for you — but it’s also not ridiculous. You get what you pay for here, and I’m a believer in paying for high quality.

I’ve been going to Salon Pompeo for two years. I’ve seen three stylist there and finally found exactly what I was looking for. Coby is awesome, seriously! First, he gave me the most relaxing head massage while he was washing my hair. That, in itself, deserves 5 stars. On to the haircut/​trim, I told him exactly what I wanted. Just like I tell all of the other hair stylist I’ve ever seen. He is the first one to get «IT»! It might’ve only been a trim but I left there feeling so relieved that I actually got what I wanted this time.
p. s. you get to lay down and watch tv while they wash your hair and they give you coffee. Whats not to love!

I went here about a month ago, and it was my first time going. My stylist was Eskee and he did a wonderful job with my inverted bob cut. He gave me a great consultation and was sure to listen to what I wanted. He also gave me helpful tips on how to get my hair to grow so I can achieve the hair cut I want.
I’ll be going back for sure.

I can think of two times I’ve received a terrible terrible haircut.
One was the summer before my freshman year of high school, and the other was yesterday.
I walked out of Salon Pompeo with one of the worst haircuts I’ve had to date.
I left this salon with a $ 45 hack job. I was really disappointed with this salon.
I called and got a last minute appointment here yesterday. I was excited, especially considering all the rave reviews. Now, less than 24 hours later, just seeing my hair in the mirror is upsetting. It’s that bad. I went in for very basic haircut. I advised the stylist that I wanted just an inch off, straight, plain, long seamless flowing NOT CHOPPY layers, and a very slight taper at the front.
My hair was shampooed by a high schooler, who I’m guessing probably works there part time. She was nice enough, but that already made me nervous. I’m paying for a professional to do my hair… why is a high schooler doing it? She started at a basin that quit working about halfway through the shampoo… she couldn’t get it work, so she called for help. We ended up moving over to a different basin.
I’m not sure why, but my stylist and I just didn’t seem to click. What should have taken 30 minutes, took an hour and a half. I didn’t even dye my hair or do anything fancy. I just wanted a standard, basic clean cut. Because I’ve had poor haircuts in the past, I have a lot of anxiety already about haircuts. I’m very specific about what I want. I was very specific yesterday. Yet I somehow left Salon Pompeo with more than an inch off my hair, random super choppy layers, all different kinds of length, and an inch and a half taper in the front. The two front pieces aren’t even the same length! One is about half an inch shorter than the other. She cut the layers in a way that my hair doesn’t even grow. It doesn’t even make sense.
I’m sure some of the stylists here are great. Maybe even the one I had is good with mens haircuts or something. But I’m very upset with what was done with my hair. Such a waste of money. I could have gone to Great Clips, or handed some scissors to a child and let them have at it, and I would have gotten a similar result. Furthermore, I can’t even go anywhere else to «fix» it, because it’s already too short. My confidence is shot. It’s a terrible cut. I have to wait at least two weeks for it to grow out a little, so I can go back to my original stylist (who I should have gone to in the first place — live & learn), so she can attempt to fix it.
This place has a lot of great reviews, but after physically being there, the salon certainly has an assembly line feel to it. One customer in, one customer out, next. I won’t be back again, nor will I recommend this to any family or friends. I’d hate them to have to go through what I’m dealing with now.
All I can say is go here at your own risk. The stylists don’t seem interested in establishing relationships and long lasting clientele. They just cut, and move on to the next person.

After trying out a bunch of places in Dallas, I can finally say I’ve found my hairs home! This place is the BEST! As soon as you walk in the door you are greeted by a friendly receptionist who immediately asks you if you want something to drink, score! I don’t know about you but after a long day at work, a nice glass of wine at the salon is just what the doctor ordered. If you’re not in the mood for beer or wine (they have a bar full of options), they have tea and infused water as well.
I have been going here for about a year and David has never done me wrong! He is the BEST and always has me leaving feeling beautiful and happy. I’ve had quite a few hair stylists in my day, and David is my absolute favorite. He does a great job and uses the best products and always does exactly what I want. My hair is somewhat difficult to style and he handles it like a champ. Another perk of this salon is the hair washing chairs. They as kind of like a bed and have a tv right above your head — amazing!
Awesome place — if you haven’t found your Dallas salon yet, I definitely recommend giving Salon Pompeo a shot.

Love the place but specifically my stylist Coby Zane is AMAZING! My hair is naturally curly and I’ve learned the hard way that not necessarily every stylist out there knows how to deal with that but meeting Coby here has not disappointed me in any way! He has helped me lighten my natural tone gradually so it never looked weird, on the contrary, he mixed the perfect caramel tones to compliment my complexion.
The hotel next door offers valet parking for the salon as well, which may be a tad unnecessary but it can still be an asset. My appointments always run smoothly and on time in a vibrant but chill ambiance. The one time they were running 15 minutes late they called in advance to let me know in case I wanted to arrive a couple of minutes later which is what I call great customer service. Maybe my favorite part is the shampoo seats in the back where you can lounge watching TV while your stylist shampoos you with awesomely scented products. Overall awesomeness.

I am a loyalist! If you have the right business motto and remarkable service I will always go to you!
With that being said Johnny my hair stylist is the only person I’ve been going to for 2.5 years since I’ve been in Dallas!
The price is what it is, but Johnny spends 1.5 hr cutting my hair and getting it perfect!
I have to book out a few weeks or month in advance which is find for me, he’s articulate n knowledgable.
My long hair is well taken care of by Johnny and I love the way he pays particular attention to it! I normally get 2 – 4 inches off every time I come in :) thanks Johnny for getting it right every time!

I have been to this salon many times and saw Frankie. I LOVED it until the last time, about a month ago, I decided to go with an ombré style instead of full highlights on my short hair. She charged me $ 175 before tip! I was floored. You could barely tell a difference afterward and it wasn’t really ‘ombré”, there was barely any blonde in my hair– definitely didn’t have any type of fade or flow to it. I recommend getting a price quote EVERY time you go, even if you’ve been several times, like me, because it’s definitely not worth $ 175 to go there. It’s a nice place for just highlights, though, of you don’t mind spending between $ 100 – 130 (with tip) for a full.
I don’t know how to add photos to this, but believe me when I say DON’T get ombré done here!!!

If I had gotten this results the first time around, I would be leaving this place a 5 starts review. Hands down.
Shaunna (I hope I’m not misspelling her name) did a great job; and if this review was just about her, I would also be leaving a 5 stars review.
The style that I wanted wasn’t difficult to achieve at all. I’ve seen it on plenty of people and after the second time they got it wrong here, I consulted with a couple hair dressers who both agreed it was perfectly achievable. The proof itself being that Shaunna made it happen.
Unfortunately my whole experience with this place was so frustrating that I just can’t bring myself to pretend it never happened.
From having a poorly executed bayalage that ruined my hair in the first place, to having to spend a total of 12hrs dealing with the whole situation, between phone calls and three separate visits, in just 3 days to correct what was done wrong to begin with, to having the owner of the establishment tell me that «they turn enough dollars in her business that my $ 185.00 wasn’t all that much to them.»
Having been in the service industry, I shouldn’t have to say to the owner of an establishment that you don’t become that successful by disrespecting your paying patrons, who would otherwise bring you repeat business themselves and tell their friends about your business.
Anyway, they did fix it and I am happy with my last results.
I’m not sure that I would ever bring my business here again; but if I did, it would be for Shaunna alone. She handled the situation professionally and put a lot of work into fixing my hair to a beautiful, soft bayalage.

I came here few times to get my hair colored. This time I met Frankie.
She heard what I had to say and Nailed it!
Not only she is super stylish, she is a sweetheart and very very talented. Let my pictures speak for themselves.
If you go ask for Frankie. :)

When you walk out of a salon feeling like you should be in a Pantene Pro-​V commercial, you know you just had a great hair experience. Thanks to all the positive reviews on Unilocal,I decided to try out this place to cut my long locks into something more manageable/​stylish.
My first impression was great, I mean, a friendly gentleman immediately greeted me and asked if I would like a wine or beer.(A+ after a long work day!) I was soon after greeted by Abbey, who was amazing! I showed her a photo of what I was wanting and she complimented the style and made me feel confident that it was a good choice.
The shampoo experience was awesome, you lie flat, and there are TV’s above you which is a nice touch! Abbey cut my hair fairly quickly, which I appreciated and it turned out great! I will definitely be back!

It’s a very cute place right across the street from Mockingbird station. Pretty easy to find and parking is available around the area.
I waited for about 5 minutes but was quickly acknowledged by the staff as soon as I walked in.
Kristin was very accommodating and discussed length and how much I wanted to cut and didn’t do the usual «stylist» cut where they chop off more than you ask. She was wonderful and very easy to talk to. It’s one of the few haircuts that I’ve ever gotten where I walked out loving it rather than hating it because I’m just extreme after a part of me has been chopped off.
Will definitely be back to see her!