RPM Cycle

Was looking at one of their bikes on their website. Sent in a «Request a Quote» response on the bike directly from the website. Nobody ever contacted me despite receiving an auto-​reply indicating that the request was received. Strange. When used with any other vehicle dealer I get a response almost immediately and it’s hard to have them stop doing so.
RPM, if you want to have this contact method, have somebody monitor it and make a timely response. If you don’t use it, take it off your website so I don’t waste my time.
Oh, no need to contact me now – my car needed a new transmission so I’m no longer in the market. :(

Needed new tires and rear brakes while on a cross country trip. A couple of e-​mails later I had secured tires and Dave the service manager had called to tell me just to let him know when I got into town and he would make sure to get me in. The morning after I got into town I was at the shop getting the new tires and brake pads put on. Dave did a VIN check on my bike and informed me of an open recall. He had the parts needed and was able to take care of that as well. The prices they charged for the tires were under retail and in line with what I would have paid online with shipping. Great service, wish they were my local shop!

TL;DR — I am very pleased with RPM Cycle and would highly recommend doing business with them.
I purchased my first motorcycle, a 2010 Triumph Bonneville, from RPM Cycle in April 2015. Their salesman, Wade, was attentive, friendly, and knowledgeable. I felt comfortable dealing with him and did not feel pressured at all during my visit. Their asking price was very reasonable (almost $ 1000 less than comparable Triumph motorcycles on Cycle Trader and Craigslist). After I made the decision to buy the motorcycle, both Wade and their loan officer, Bill, secured favorable financial terms for me. Their General Manager, Boris, personally delivered my motorcycle after the sale. And their service manager, Dave, has been great and just recently helped me make sure my motorcycle is in good working order for an upcoming long-​distance ride.
Thanks RPM Cycle!

Super nice guys but they are the high priced shop. I paid $ 311 to replace two fork seals on a KTM dirtbike — $ 119 for parts and $ 192 for labor. But, they’re convenient and they did a good job.

This is a nice shop and the people I talked to were personable and friendly. If you’re looking for exotic bikes they have plenty in stock both new and used. They’re not willing to deal on their prices though and I’m a cash buyer. I think they’re more interested in financing bikes. So although they have some very cool bikes, plan to pay what they’re asking.

Horrible customer service and would not consider returning if it were the last KTM dealer on the planet. Walked in ready to buy and walked out more disgusted than ever. Bad sales department just cost their service department my business. I will not be back!

If you have the need for two wheels and dont want all the B.S. that you been hearing from all the other bike shops then THIS PLACE IS FOR YOU!!. I have called and went to so many bike shops and got pretty much the same B.S. so when i googled and found this place I had my guard up and was expecting to basically hear and be told what they can’t do for me.
I called and spoke to a chipper guy name cliff who basically in a nut shell bends over backwards for you on the phone I was like what!?! puzzled and confused but eager to get out there to see if this was a joke or if i was being punked i decided to go out there! i met a super cool dude a salesman by the name of wayne or wade i know it started with a w and he didn’t make me feel like i was dumb at all every squid noobie question i had he answered them with a straight face lol.
What puzzled the hell out of me is the customer service. ITS A SAD EFFIN DAY IN AMERICA WHEN YOU ARE CONFUSED AS sH*T when a company gives you good customer service. these people went so far out of their way with me its ridiculous! hell i felt like i owed them something (maybe i’ll send a gift basket) anyway I bought a beautiful 955i triumph but never had that much power before and was terrified to drive it all the way home i stay almost a hour away from them and dont you know they even delievered it for free!!! and EVEN THREW IN A TEE SHIRT! (its just freaking awesome)
I took my babe out on the road i went 5 mins! count it! 1 2 3 4 5 five mins from home to the gas station to buy some cigs and dont you know the guy in the store came outside! and walked up to me and complimented my bike and then two other dudes came over and started asking me questions i just pointed to my RPM shirt i was wearing and told them hey go on down there cliff will hook you right on up like he did me. I stopped at a car lot to show a guy that works there my new bike because i knew he was looking and told him how awesome this place is… they were good to me and i know they will be good to you. THE STAFF IS SWEET the BIKE ARE SWEET and the PRICES ARE SWEET oh and by the WAY RPM ROCKS!!!

I’ve been a fan of RPM since back in the days when Keith Martin owned it and they were tucked away on some side street off Harry Hines. I always liked Keith and thankfully with the change in ownership it’s remained my favorite bike shop.
I’ve purchased several bikes over the years from RPM and the past few from Boris. The whole crew at RPM is always friendly, knowledgeable and great to deal with. This past Saturday morning I called up to RPM to see if they could squeeze my bike in for it’s 6k service and sure enough, they got me in and out in about an hour and a half. On top of that Boris let me use a demo bike so I could go grab lunch while they worked on my bike. That’s the kind of great service you’ll get from everyone at RPM.
If you are going to buy a bike Cliff and Boris will definitely get you taken care of and you’ll be pleased with whatever you roll out of there riding. They are both very low pressure and want to be sure you end up with the bike that will work best for you.
Best bike shop in town!

I finally broke down and went with a 2007 daytona 675 that they had. I wanted to give them a review update because you cannot beat the service at this place!!! Boris was great and made sure that i knew that their was no pressure to buy the bike, as i was unsure if i wanted a triumph. In the end i went for it and i could not have been happier. Boris stayed around till about 7pm (after hours) to get things done. On top of that i went to pick the bike up the next day and was running late. Cliff called and told me not to worry he would stick around so i could get the bike. Just all around great people there!
The only complaint that i had was after buying the bike i wanted a new helmet which they said they would help me out on price. They could only do 15% off of a shoei (really!!! i just bought a bike from you and this is the best you could do?) I told them no and went to a local shop and got it for 20% off. How does that happen?