Residence Inn Dallas Market Center

Two words: Nathan Simmons and add a few more words: the entire staff of this location! I have stayed at the Residence Inn Dallas Market Center four times in the past year and a half for business purposes, never have I been disappointed. The last stay has given me more than enough reason to write this review. I was at home unpacking and noticed that I left behind some valuable items in my room, I called the RIDMC informing them of my situation and within a few minutes Nathan had retrieved my items left behind, returned my phone call asking me where he could send my items to. I informed him that I would be in another Residence Inn located in Atlanta, Georgia… no problem… when I got to the Residence Inn here in Atlanta, my package was waiting on me.
Besides all of these kind words, this particular location of Marriot Residence Inn is just amazing. The entire staff is extremely helpful, motivated, and caring. Marisol in the kitchen is amazing, watch out though, she is real sassy and my invite you into her backroom kitchen to speak only Spanish, she is a fast one! I will just end this in the most proper way that I know how, use this hotel when staying in Dallas!

I will forever now stay in merriott whenever I travel. This hotel was not only very clean, but large as well. The staff was absolutely professional. I can’t honestly say anything bad about this hotel.

This is a nice hotel and the staff is pleasant. It is great for long stays by having a stove and fridge with all the kitchen utensils. Unfortunately the location isn’t the very close to the city so you have to either use the hotel shuttle or taxis so it can get pricy commuting to and from.

My stay began when the Residence Inn offered to pick me up upon my arrival to Dallas Love Field airport. From dusk til dawn, the staff had been very friendly and accommodating. A shout out to the front desk, who made scheduling shuttle rides to UT-​Southwestern and back, providing much needed toiletries, and holding onto fragile parcels when I needed. They provided an invaluable service called Southern Hospitality. Shuttle service, Free Parking, and Free WiFi really stood out and made life a little simpler.
The Rooms: I was in a suite with a bar counter, mini-​kitchen, small living room with a study desk, 2 flat-​screens, pull-​out sofa bed, and a king-​sized bed. The suite was consistently under AIR CONDITIONING WITHOUT PROBLEMS (a rarity around the medical district) and without the constant noise from the AC unit that keeps people awake. I had a poolside view that was as beautiful during the day as it was at night. The bathroom is clean and refreshing. The bright lighting puts everything together and makes this place glisten. Admit it, without proper lighting, a hotel room can look like a crime scene.
Amenities:
Gym/​Basketball hoop: Standard dumbbells from 10−50lbs, a couple of dumbbell benches, a couple of cardio machines. Overall, everything you need to keep fit and busy. Water fountain and towels as well. The hoop is available and they have basketballs at the front desk. Great for the kids, there isn’t a basketball hoop for miles.
Pool: Comes with pool chairs to catch the perfect rays. The lobby area helps block out direct heat, an added bonus. There is patio furniture with umbrellas, so the pool makes the perfect place to relax with friends and or family. Towels are provided outside in boxes; such a convenience.
BONUS: Pool Side Grill: Open grill and patio sofas to have a quick cookout and relax. A Fourth of July setup away from the home.
Breakfast: They serve quite a breakfast spread that left me somewhat speechless. Scrambled eggs, breakfast burritos, potatoes, sausage links, fruit, yogurt, oatmeal bar, coffee cakes and breads, coffee, milk, bagels. This place really impressed me with their complete breakfast. No nightmarish story about old milk or anything, this place sets the standard.
Social Hour: Technically snack time, but the beer and wine provided really make social hour stand out. They also serve a simple snack like spaghetti and meatballs, chicken tenders, sandwiches, etc. If you’re feeling hungry and want to stay indoors during fabulous Dallas sun-​and-​showers, social hour is for you.
The Verdict:
Great staff, amenities, cool room and quiet environment. Place may be slightly pricey, but I never had any problems or concerns during my visit. My favorite part was coming back into the front desk foyer, where they had a dispenser of ice cold lemon water. Pretty much completes each of my days in Dallas. Free parking, shuttle service, Free WiFi provided. Breakfast and social hours are on point and executed with utmost effort and care. Definitely recommend this place.

Traveled to Dallas for work and the hotels near the office were booked up. I will start with the positive. The front desk staff was very helpful and accommodating. From making sure I got to my room that first evening to breakfast in the morning, the staff was top notch. Couldn’t have asked for better service. The breakfast itself was fine — very basic but good enough for the cost. Coffee was hot and carafes were full.
On the flipside, this seemed like a bit of a sketchy motel. First off, there was some undesirable clientele hanging out front when I arrived the first evening. I’m not going to say much more but they didn’t look like business travelers. My room was on the backside of the hotel and while I didn’t have to hear the freeway all evening — I did have to see super bright lights coming into my room all night. These two factors really turned me off on the hotel.

This is an amazing hotel that I would really recommend.
I arrived at about 6 pm at the airport and the shuttle came soon to pick me up. When I arrived at the front desk, I was welcomed with some really friendly faces and they seemed genuinely interested in making sure I had a good stay.
One of the best part of the trip — the FOOD! They have dinner on Monday — Wednesday. On the Tuesday that I was there, they had Tostadas (super good) and Wednesday they had a barbeque. Now the breakfast, that was really good too — eggs, waffles, bacon, cereal, you name it!
The room was very nice. I had a suite that felt like a 1 bedroom apartment. The bed was really comfy. The bathroom wasn’t that special but it was clean. I really loved my room as it was so comfortable.
I definitely plan to stay here next time I’m in Dallas. Really convenient location right next to Love Field.

Stayed here on a Monday night after getting into town after driving for 10 hours. Paid $ 100 extra to have my pet in the room. Didn’t realize it was that much extra when I made the reservation or I would have gone to a motel 6 or something.
The room though was pretty damn nice the bed was super soft and I slept like a rock. My daughter slept on the pull out sofa and didn’t complain about her sleep so it must have been good.
My major problem was the shower ran out of hot water. I have never had a hotel run out of hot water and that was a little annoying.
Other then the hot water and the pet fee great hotel and great place to stay.

Hotel itself wasn’t bad, but not exactly on par with other Marriott Residence’s i have stayed in the past. I used points, so no $ lost or so i thought! After my stay i noticed a $ 250 fee on my credit card. I thought maybe my reservation got confused for a cash stay and not points. Long story short the hotel alleges that i smoked in my room as the housekeeper found ashes and said the room smelled, or so they told me. While i admit yes I do smoke, I didn’t smoke in my room. I was staying with other people who would have thrown me out if i did! What bothered me the most was that no one notified me of the charge, i never signed any kind of agreement, and the assumption that i smoked in the room was upsetting to say the least. I called the hotel to clarify charges, and a front desk attendant was helpful, but i never heard back from a manager who could refund the fees. I eventually have filed a claim w/​my credit card based off of some other people’s advise who had the the same issues with the $ 250 charge from the hotel. I have stayed @ Marriott properties all over the country for work, but after this experience will no longer be staying at ANY of their properties.

Great staff, great location, and an overall great hotel! This is a model for others to follow that are in the hotel industry or customer service in general! Can’t say enough about how friendly and helpful the front desk staff was while checking in. Set the tone for the rest of my stay! One of the TVs console buttons were broken and prevented hooking up external media to it but not that big of a deal when you have 3 TVs to choose from.

I walked into the room I was expected to stay in and was completely GROSSED OUT. That was the filthiest room I have ever set foot in. The couch had a huge grease stain all over it, the chair was so torn up. The kitchen chairs were a mess one had a seat that was torn. The wall paper in the bathroom was ripped and my shoes stuck to the floor. I was supposed to have my daughter recover from surgery there??? She would have had to go back to the hospital for infections.
I made my reservations months in advance. I panicked, thank God we were able to find another room. Can you even imagine what I went thru? So one of the questions is would I ever stay there or recommend your hotel to others, HECK NO!!! in fact I need to write my review on trip advisor and Unilocal

Have stayed here twice over the last month or two. Once with family and once for work. Rooms are pretty much Residence Inn standard. Breakfast area was clean and well stocked if a bit small. Outdoor public areas were dirty and showed a lot of wear and tear. Still, with all of that this place is not up to the level of quality i would expect from a Residence Inn. Burns on the bathtub (obviously from some goofball guest that couldn’t poo without a cigarette) were poorly repaired. The dryer will take at least two cycles to actually dry your clothes. No restaurants within walking distance (they actually recommended that I go to the crown plaza next door). Biggest thing to know is that the van to the airport is extremely slow. Like :30 minutes from call to pickup slow AND it does not run on Saturdays or Sundays. Front desk staff is friendly and apologetic.
There are better properties in the area. Would not choose this one unless you have no other options.

Just as we expected. Plenty of space. It’s like they say, «It’s not a room, it’s residence.» Very relaxing. The complimentary breakfast was good and in the evening they put out loaded baked potatoes and salad.

Our stay here was a mixed experience. The staff was friendly and nice. The room itself was clean and updated. It had a nice little kitchen, sitting area, bathroom, and bedroom. The biggest drawback here is the hotels location. When the first thing you read from the parking lot to your room is a sign saying «Lock your car. Take your keys. Hide your belongs», it is hard to feel safe. The guest laundry room was also a disaster with too little washers and inefficient dryers. I would not stay here again largely because of the undesirable location. Other than that, the room itself and staff were suitable.

This place is very 2.5 star. Work paid for it, so I can’t really say much.
The staff is friendly. The rooms aren’t great. Parking is ok. Breakfast is ok.
Gas station across the street.
Overall ok.

Disclaimer: My accommodation was paid by the host, so this review only reflects my experience at this location, but not value per rate.
I have stayed here for a business meeting near UT Southwestern medical center. It was a convenient location to the hospital. It was also close to Love airport even though I used DFW to get here this time.
The service was good and the parking was free, and the mini-​market price was fair (water, etc). I thought the room was clean with nice table, sofa and TV. Even though the car noise from freeway didn’t bother me much, but it is adjacent to freeway, so use your discretion. One drawback is that there is virtually nothing on walking distance, and it is not the safest area in Dallas, either.
If you have business at or around the medical center, this is not a bad place to stay if the price is right.

This place is very old but the location is convenient. I just needed a place to stay for one night when I drove to Dallas to pick up my dad from the DFW airport so I made reservation here.
It had all the basics, no more no less. Room was OK, again too old. Hot complimentary breakfast was included which is a plus. I am not sure if I’d stay here again for the price I paid but my dad seemed happy about it. Then again I am a Marriott member, so I always end up being either Hilton, Hyatt or Marriott’s bitch for the sake of reward points. Not cool, I know!

Location is convenient — right off the freeway, BUT at the price of noisy rooms. If you’re a light sleeper, stay away. Two-​room suites are large and comfy. Full kitchenette with a refrigerator, stove, and a convection oven. Beds are comfortable. Pillows nice and soft. Master bathroom is fine, but guest bath features the world’s smallest shower and a droning exhaust fan that you must have on to use the light. Full breakfast in the lobby is adequate. If you’re a coffee snob, you can zip to Starbucks around the corner. The grounds are poorly tended with multiple barren areas. Overall, this is not up to the standards of other Marriott hotels and is not worthy of the Marriott name. Would probably not stay here again. OVERALL: 2.5 STARS.

This hotel is completely not worth the price and does not live up to what I thought were Marriott’s standards.
First, Marriott’s website listed the room I booked as 550 sq/​ft. It was actually closer to 350 sq/​ft. When you’re traveling with small children, these things matter.
Second, our room was immediately adjacent to a 10-​lane freeway, and clearly there was absolutely no attempt to soundproof anything at all. I had a restless night’s sleep, thanks to a constant roar of trucks downshifting on the highway and the occasional siren. Avoid Building 7 as it’s closest to the freeway.
Third, the bathroom reeked of oddly recent cigarette smoke, to the point I wouldn’t let my children enter due to concerns about second-​hand smoke.
Fourth, the bedroom «door» was actually two pocket doors, which while fine in design did not work in function, due to a 1-​inch gap in the middle.
Fifth, the alarm went off at 6 am and woke everyone up, after we’d managed to ignore highway noise. Considering we checked in at midnight, this was not a pleasant event.
This is not the Marriott I know. There are no quality standards for things that matter (noise, odor) or things that don’t (the landscaping in Building 7 looked like Chernobyl).
Avoid.

Not sure why some of the low ratings however, this Marriot has been a wonderful stay for me. I’m here on business 3 days and the facility is clean, food is typical for residence inns with the extra bonus of dinner such as Fettucini Alfredo with salad Tuesday nigh, barbecue Wednesday night etc. was a nice surprise. Room was very clean, service has been excellent. I had problems with my Verizon not getting signals as did a few other guests. Went to the desk and Traci and Laney went the extra mile to assist us. Traci called Verizon and found out there were tower problems with Verizon. Within the hour my phone was working again. I highly recommend this facility and would stay here again in a heartbeat.

This Residence Inn definitely is not up to par like all the other hotels we stayed at. Here are the problems we had in our room (526):
1. The AC vents did not close all the way. We had to tape the vents up!
2. We had two little lizards inside our room (even though we stayed on the second floor and had our doors and windows closed the entire stay)
3. There were drainage problems with our shower. It drained very slowly.
4. The bathroom door had to be manipulated to be closed all the way. The door was falling off the hinge.
5. Our living room tv had sound problems with CBS channel. We had to turn on our bedroom tv to hear!
Other things I did not like with this hotel were the dishware. It was very small.
The furniture also sucked. The living room was a chaise lounge instead of a sofa. I think this is what they would consider a sleeper for a third person.
Not a fan of the hotel room door opening to the outside. I prefer an indoor hotel room with hallways (so that the elements and little tiny creatures cant enter my room so immediately)
The pluses were the free daily breakfast.