Rent-A-Wheel

We had a blow out and stop by the Rent a Tire store on Buckner 1 word Ghetto they take no pride in service, they look at you like your crazy and don’t even speak the girl at the counter was in her own world not sure what world that was but it was out there when she did acknowledge us I wish she hadn’t I take pride in service and for this company as big as it is they should hire better people. Oh but it gets better the manager walks in looks my husband dead in his face at this time we had no idea he was the manager till the girl at the counter said B. J you have a call on hold and he replies to her you no I’m in the shop today I didn’t understand but after walking around still not speaking to us he picked up the phone and said B. J speaking how can I help at this point Im assuming the caller asked for the manager and he said I am the manager. I told my husband if you don’t get me the HELL out this store I’ve never seen this type of service in my life. Well I guess they all can’t be Garland Rd were my day ended with a smile I didn’t tell staff on Garland rd what happen because they had a full house but I did tell Andrea I will never go to another store and she laughed and took my keys when she had cars waiting in line. My husband and I had the biggest smiles. I wasn’t going to post this review about the Buckner location but every time we go to Garland rd the manager Andrea always say Hey Ms Lady don’t forget to Unilocal me good, bad, happy or sad I need all my reviews it pushes me and my team. And this is indeed a wonderful group of people Andrea and Al work so hard to keep smiles on there customers face even when the wait is long that’s why we keep going back and referring people to Garland rd. As for Buckner never again my son told us that was closer to we’re we had the blow out well I’d rather walk…