Public Storage

Exceptional service, thoughtful, efficient — representative Shawn is an excellent example of how easy it is to do business if you have a smart, conscientious employee who cares about complete customer satisfaction. He makes sure you walk out of there happy! Could not recommend that Public Storage or his assistance highly enough.

Friendly staff, nice facility, they serve great hamburgers here. Just kidding, but it is a great facility. Storing things here for the third time in five years. Why do I always have to store stuff? That’s a topic for a long conversation.
But everyone here is awesome.

Great customer service provided by Alesia Bonner. She was polite and very upbeat. Location is very well maintained. Would definitely recommend this location to anyone…

Alesia was such a pleasure to work with. She spot on recommendations about the size of the unit needed, as well as, the necessary items for packing. I would definitely encourage anybody looking to store items you should use public storage.

Friendly staff, and very reasonable prices. Easy to get set up, and very convenient.

Alesia was awesome! Very helpful and a great attitude!!;) public storage has great locations too!

Alesha was very helpful in helping find the correct unit for our needs. Extremely clean and well maintained. The location is very convenient to many different neighborhoods here in Dallas… uptown, lower greenville, downtown, etc. Very happy and would recommend to anyone looking for a storage space.

Crystal was great. I reserved online, came in, toured property, saw unit, filled out paperwork and I was on my way! So fast, so easy. Best experience.

This public storage is great! I felt like I was family when I walked in the door. Crystal and Ericia greeted me with big smiles and offered to help as soon as I arrived. They asked the appropriate questions and assisted me with finding the perfect unit. This PS is in a perfect secure location. Thank you Crystal and Ericia.

Hands down the best rate for the space you get in a decent area. I was fed up with our previous storage unit for it’s outrageous prices, lack of customer service (impossible to reach their local office) and a slew of other things. Thank god, my intern brought Public Storage to my attention. This place has a ton of deals online to help you get the best rate, and it literally takes 2 seconds to reserve a unit. Crystal, the manager I believe, was there to help. She was friendly and showed us the unit before I signed away. Aside from dollies to help with large loads, cylinder locks and security cameras for added safety, there really was no issue. They even accept packages and put them right in your unit for you! Now that’s convenient!
My only complaint is that they don’t have a dumpster on site that renters can use. I understand the purpose behind it but I think a more tailored policy (like «boxes must be broken down» or «no large items») would work better. Not having a small trash can throughout the building for small items is a huge inconvenience.
Also— you might want to jot your access code down before paying your unit a visit. They are automatically generated and cannot be changed. For safety purposes of course…
Overall, I am glad I moved. Super convenient location, helpful staff and a much more reasonable rate!

I have rented from many storage facility’s in the past. I am absolutely blown away by the customer service I always receive from Ericia at this location. If your considering storage in this area do your self a favor and rent here. Ericia I hope you read this you ROCK!!!

Ericia is the property manager and has always been more than gracious, helpful and attentive overtime I have stepped foot in the office! Always with a smile… in todays customer service climate, that is very refreshing!