PrimeLending

I was working with Dan Cooke of this Prime Lending branch to try and secure my first home loan. He had contacted me after I signed up on
. Initially he seemed very competent and sympathetic to my situation. I make a modest living, and I have worked hard to save a substantial down payment. I wasn’t looking to get in over my head, just to start paying my own mortgage instead of someone else’s. I was hoping to receive a small 100K loan towards the purchase of a 1 bedroom condo. After the process went into underwriting and involved another loan processor, Jane Speas, he became much less communicative, basically leaving it up to me to check in on the status of this or that. Each time I followed up it seemed there was one more document they were in need of, although it wasn’t until I checked in that they informed me of it. Finally it became blatantly obvious when he failed to get in touch with me after promising to do so. I got the impression that I wasn’t even worth his time to explain why things were going so slowly, and he offered no apology or explanation of why he was ignoring me. I would not recommend this company to ANYONE!

I just purchased a home, with Mark Raskin of PrimeLending handling the mortgage, and it couldn’t have been a better experience. Mark and his associate Aubre Houk were always responsive, and kept me calm throughout a somewhat bumpy process. Mark gave me excellent advice, injecting humor at just the right moments. If you are looking for a mortgage lender, I highly recommend Mark Raskin at PrimeLending.