Pinto Ranch

Definitely didn’t feel like I was in Northpark mall while in here! Which I totally loved. The salespeople were very kind and just kinda hung out while I was in there which I liked because I didn’t feel pressured to buy anything. I found quite a few things I wanted and really loved the store! Great establishment.

If you’re ready to pamper yourself with the best luxurious cowboy gear that money can buy, Pinto Ranch has got you covered. They have everything from handmade boots to stylish, but effortless clothing to children’s toys. It’s certainly an upscale boutique that caters to a niche market as the price range is suited for the upper class, but the layout of the store is thoughtful and my boyfriend and I snapped quite a bit of selfies with all the Texas themed paraphernalia. I had a lot of fun at the store and while during this trip the items were out of my price range, I hope to return one day to make a purchase!

Disappointed. Was told this was a store you could go into and be guaranteed you would find what you wanted. Looking for Luc. Roper style boots-​only 7 – 8 styles in store. Limited colors and styles with salesperson who knew of no other options (I guess you can’t order boots here).

I’ve been to the store several times, and love the merchandise they carry. Customer service is a whole other issue. I walked in today looking for a dressier western wear shirt to wear to an event tonight. I did some research ahead of time on their website and found a top I liked, but when I went into the store, they only had larger sizes left. After having to search for a sales associate, and finally finding one (a young girl) and making eye contact, I had to be the one to say «oh, you work here — can you help me?», to which she reluctantly took a break from unpacking and setting up Christmas ornaments. I asked her if there were additional sizes in the back, and she said «No. I would have to call another store and they are in Houston or Las Vegas.» Oooo-​kay. I had a couple of other shirts I was going to try on and asked her if I could do so, to which she pointed to the corner saying «the dressing rooms are over there.» Oooo-​kay again. Nice attitude. Not one time did anyone come to check on me or ask me how those worked out, even after I passed her in the store AGAIN. The older gentlemen who were working there didn’t offer much help, either. Maybe because I wasn’t in thte mens or boot section, or they just assumed she was helping me. Not sure, but it probably at least warranted a «how are you doing?» Disappointed.

My sister is a country music addict. She has been to Stagecoach, multiple concerts, own multiple records and follow tons of country tweets. She’s also my absolute best friend. So, with her addiction to country music and her cowboy boots I got her for her bday. I wanted to get a cowboy hat from Texas.
This is the only country style store in this place. When you walk in… You’re in a country barn… Thy have Texas stuff (sports teams), cowboy gear and the stereotypes of country people (yes… Ugly cowhide vests). My sister would had loved this haha
In the back, all hats ranging from $ 35 to $ 700. I was going to buy the $ 80 ones but she told me she would wear it once in a blue moon. So I opted for the cheaper but better quality one. For some reason, the quality felt better on the $ 35 one than the $ 80 one… I was surprised but they also looked like Crocodile Dundee’s hat for some. So I got a def cowboy hat with design on it.
Someone helped a bit but I felt a bit like sales were based on commission but oh well. The manager was nice. Rang me up and we had small talk.
This place is nice. Kinda pricey but only cowboy store nearby me. So all good. Got my sister a hat! Yeeeeeee-​Haw!

Lots of great finds for someone who doesn’t like western wear.
Bob Y. really knows his stuff. Great selection of boots and belts.
I’m a PRFFL!