Park Gates of City Place

Stop before you make a huuuuge mistake. This place seems like it’s not that bad but I promise it’s way more of a headache than its worth. Just go down the street to loft apartments or anywhere else, you do have plenty better options. you will find tons of bugs till no tomorrow, your car will probably get towed, good luck if your a/​c works, if you want heat then be ready for fire alarm to go off and I hope you don’t mind cats everywhere. The management needs a huge change because the main guy that has a bowl cut doesn’t know how to even talk to a customer. He can’t even help you if he wanted. He has no authority. Or at least acts like he needs to make a call for any decision. Who’s really in charge here I’d like to know. If you are actually able to find a parking spot then Be prepared for door dings the spots are big enough for a smart car. And no I don’t even drive a truck or suv. Bottom line there are way better apartments than this stinky dirty miss managed place. Renter beware.

This apartment has the WORST management. They are hard to deal with, slip in hidden fees, and make empty promises.
They advertise things like «package delivery to your door». Never once did they deliver for us. One time we had a bill that got sent to the office. They never gave it to us and we had late fees because we didn’t know about it. They lost a package and claimed that UPS probably delivered it to USPS, simply because they didn’t want to take responsibility for it. We later found what we had ordered in our dumpster, meaning they had either stolen it or given it to the wrong person.
Instead of deposits for pets the have one-​time fees of hundreds of dollars. They are called «deposits» but make no mistake, they will not give you money back. You are required to pay $ 90/​month for cable that is crappy and you don’t even want. Any way they can screw you they will.
Once a drawer broken in our apartment (heaven forbid you put more than 10lbs on any shelf or drawer, it will get destroyed. When they came to fix it they didn’t actually do anything. They just pushed it back in place and said not to put anything in it. Our silverware had to sit on our counter for the last 2 months of living there.
We lived next to the pool side, which is supposed to be closed by 10pm. Instead of enforcing it the pool was really open 24 – 7. People would be screaming and splashing around at 2−3am on a Tuesday evening.
This apartment is a joke. It has a façade of nice finishes but is really just a horrible place to live. They are upping the rent by $ 200 when it wasn’t even worth what we paid. Do not live here until the current management is out. They are the WORST.

This review is only based on the pool, as I am not a current or former resident of this apartment complex. My friend hosted a pool party at this location and I attended on a Saturday evening. The pool is a good size for a small apartment complex and despite the party having a large crowd, it was not an issue for anyone else wanting to come swim. My one complaint is that the pool was dirty and had lots of bugs. It was apparent that it had not been cleaned in a while. I only put my feet in but the thought of dead bugs floating toward my feet was not very appealing.
There’s a decent grill nearby, which is very convenient for wanting to have a cookout by the pool. Would I move here based on my experience at the pool? No. But I had a good time at the pool party and I already have somewhere to live so I’m good.

This place may look a little better on the outside than it did with previous management, but the new company is just as inefficient, unorganized, and unprofessional as the old owners.
We lived at Park Gates for 3 years, mainly because the location is great. The Connor Group owned the property for the first two years, and they did a terrible job of maintaining the property. When new management purchased the complex, they began construction with absolutely zero notice to residents.
We were awoken at 7 AM 6 days a week (which wasn’t great for those of us who worked nights) by hammering and drilling that was so intense that it knocked art off of the walls. All of the siding was stripped from our building during the summer months, resulting in exorbitantly high electric bills because there was no insulation from triple-​digit temperatures.
The construction crew also drank on premises late into the night, played loud music, and parked their massive vehicles in multiple parking spots intended for residents. I’m also pretty sure that a large contingent of those workers had been moved in to the apartment next door to us.
In August of 2013, the electricity was set to be shut off for «two hours» for mandatory code upgrades, but because the management did not secure proper approval from the city, electricity was not restored for over 24 hours. Residents were given hotel accommodations, and they did reimburse me $ 75 for the hundreds of dollars of groceries in my refrigerator and freezer. Nevertheless, we still were forced to sit in a hot apartment in the middle of August for over 10 hours until hotel accommodations were secured.
Management inconsistently responded to our requests for repairs. Our A/​C unit was decades old, and had rusted so badly that it literally fell in chunks into the maintenance worker’s hands and the bathtub. The unit was above a shower, so it leaked rusty water into the bathtub below. The unit was only replaced after maintenance finally had to tell management that there was no way to continue putting Band-​Aids on it.
One afternoon when I was home alone, a contractor from an appliance rental company was provided a key to enter my home. They were delivering an appliance to another resident in the complex, but somehow had a key to my unit, even though I had never been a customer of that company. Management swore up and down that they didn’t provide the contractor with a key, but there’s nowhere else it could have come from.
The utilities are also exorbitant. In addition to a $ 90 basic cable and internet package from Time Warner that was required by our lease, we paid over $ 100 for «pest control,» trash disposal, and water each month for a 2-​person occupancy.
The access gates were always an issue, and you could always count on a few homeless people going through the dumpsters or breaking into vehicles. My roommate and I both had our cars broken into, and my boyfriend’s car was actually stolen from the parking lot when he was visiting.
The complex also doesn’t accept debit cards for rent payments, and only accepted check or money order at the time when we moved out in December 2013.

My experience living here was quite stressful. A few months after moving in, a new property management took over and started new construction efforts. Also, the new management was experiencing a big learning curve themselves. I did not renew my lease but it seems like the management is starting to learn from their mistakes and maybe it will be a better place for future residents.

I’ve never lived here, but all I can say is to take a look at the reviews on other sites. My fiancé and I had set up an appointment time to see an available unit with the leasing agent. We arrived on time and she was busy. We had read the previous horrible reviews, but decided to see for ourselves. The club house/​leasing office is nice. However while waiting we noticed a few things: the hot tub was filled with cement (leading me to trust previous reviews where this was reported along with other things like broken gates to parking lot, car break ins, rats, water damage, fraudulent acts of the management company). There was a coffee/​end table full of «awards» given to the amazing manager company (which has a not so stellar review on BBB). It was unclear what the awards were for, but they all looked the same and there was an obnoxious amount of them. I didn’t think much of it but my fiancé manages a sign company and he has had businesses order a bunch of fake «awards» for themselves as a strategy to make their company look great. I feel pretty positive this was the situation here.
The most important part of my review, however, is that while we were waiting a resident approached us and told us if she could do anything to save anyone the trouble she’s been through at this complex she would urge us to leave and not waste out time. She did not give details, but the look on her face was sincere and we decided to immediately leave. When we walked out the door, the busy leasing agent suddenly wasn’t busy anymore and attempted to run out the door after us. We said sorry and that we were no longer interested and went on our way to find an apartment elsewhere. We are thankful to have had a brave resident save us from what could have been a horrible situation.

Run far away from this place! Google it and you will find all the nightmares true! This company has a class action suit against them! The management sucks will over charge you, claim they never received your $ 500 pet deposit, never make repairs, and make all your nightmares become a reality! They charge $ 30 for a gate key when the gates are broken, they over charge you for everything because the company that does the billing is owned by them, and they won’t tell you this when you move in. It’s dangerous here, cars get broken into, and expect homeless people knocking on your door trying to see if any one is home or if you are alone. The office people and management are unprofessional! I’ve met strippers with more character! Be aware! Be very afraid!!!