O’Reilly Auto Parts

Eddie the assistant manager would rather answer phone calls while he has a line of customers in front of him. Phone call after phone call he answered ignoring the line of customers. And he could care less by his tooth pick sticking out of his mouth and rolling his eyes.

Awesome service! They help me find the right part for my vehicle and came out and showed me how to install it.

Used to go to oreilys all the time and spent a lot of money with this company in the past… Never again. Bought a battery with the best warranty you could buy. Within a week battery was drained took it back they said it was my car that was the problem. Ok so even bought a charger from them charged it several times… Same problem. Took it back again they hooked it up to obd said it was my alternator. I knew that was wrong so went to auto zone bought a new battery haven’t had a problem since. These guys won’t just honor the warranty, they will lie straight to your face. Worst customer service ever encountered. They won’t ever see a dime from me. Don’t wast your time with these peoples. If I could give negative stars I would.

Bobbi is awesome! Figured out what was wrong with my car and helped me out! Definitely an honest and competent car wiz!

Ryan. I love you. Marry Me.
I recently acquired a used 2004 Audi from my dad. Upon sitting in the driver’s seat of the Audi for the very first time I was alerted the break light was out. Awesome. What was this delicate flower to do?
I hit up the local Mobil automotive repair center. The replacement bulb was out of stock but I learned that labor on this apparently easy task would be $ 30 bones alone. Um, what? The nice lady at Mobil shooed me away, shouting «Autozone» as I whisked out the door.
Enter O’Reilly. Located at Park Ln and Greenville Ave, it’s a beacon of hope in a somewhat down and out area. Ryan was quick to help this damsel in distress. I went through the year, make, model of my ride and just to be sure he asked if he could pop my trunk and compare bulbs. (That wasn’t the first time I’d heard that line. Tee hee hee.) No prob, Ryan. I’m putty in your hands.
So out in to the 102 degree Dallas weather we went. After some futzing around we finally got the break light out, witty banter & friendly laughter accompanying the task. And, before I knew it, Ry-​guy had replaced the bulb and popped the light back in to place. My hero.
My total? $ 4.32. Amazing. My reward? Ryan’s digits.
word.