Onyx Nail Bar

Ok, so I’ve been coming here off and on for a good 3 – 4 years! I’ve usually had pretty good service and pedicures! Well I just went Tuesday evening to get a pedicure and it started off bad by the water being scalding hot and burning the top of my right foot. Now not like a 3^rd degree burn or anything but bad enough to make my foot very sensitive to touch/​water for a good 20 – 30 min. Most of the pedicure was fine, I don’t think she removed my old polish all the way, in fact I know she didn’t because you can see it with the other polish and she painted my toes with a polish I picked out. I asked her after she was done if there was a top coat. Because honestly it didn’t look like it. She said oh yes, oh yes. So I took her word, paid my $ 50 for my pedicure and left. The next morning, (right before we are Leaving for vacation) I touch my toes and they are super rough. (I got glitter polish) like super rough. I’m like there’s NO way she did s top coat. I called and they said oh sorry. Come in and we will fix it. I clearly told them I was leaving for vacation and she said again, just come in and we will fix it. lol ok, once again, not possible at this point because I was leaving. They did nothing and I told them I would need to make a Unilocal review and she said ok. So here we go. guess I need to find a new place. I’m attaching a pic too because she didn’t paint one of my nails all three way, left my old polish in and no TOP coat? $ 50? I think they are inhaling too many fumes. Oh and I got a champagne that was warm. Yum.

Beautiful nail bar with a crazy amount of pedicure chairs and employees to serve you! They have a full bar, if that’s your thing, and you’re allotted two free drinks during your service.
Color choice could be a little better but there really is plenty to choose from. Their services are pretty good too! Affordable and quick services. And they aren’t afraid of hot water!

Paid extra for the callous removal only to hear the guy offer it to the girl next to me for free. I’m pretty sure I caught a toe nail fungus from this place because a week later my toenail cracked down the middle

I love the atmosphere here and was loyal for a couple of years. Then they started getting more crowded thus rushing. I, for one, enjoy relaxing and taking time for a good pedi and massage, but here it’s in and out. I swore off of it for about a year and my friend and I decided to give it another shot today. It was just a reminder why stopped coming here in the first place.

Customer care and customer service is lacking. I’ve been coming for almost 3 years for gel manicures every two weeks. Only over the last few months I have seen my nails weaken and become thin and even break down the middle. I had to begin coming to a different nail tech since the one I went to for over 2 years here stopped showing up. This was a new occurrence and had even gotten compliments on my strong nails before this recently. When I shared with the manager about what I was experiencing, he argued with me and said I had the wrong mindset. He said that if I had weak nails that it was my problem not theirs. Wow. Certainly not the response I was expecting. Needless to say I won’t be coming back. Too many other places to get help in repairing my nails back to where they were up until recently.

This is my favorite nail salon ever. First of all, it’s huge! The prices are fair and they do excellent work. They take walk-​ins, but I always get an appointment with my tech, Diane – even on short notice. They also have cocktails, even hot tea and honey! Diane always takes such great care of me and I get nonstop compliments on her work. Thank you, Onyx for always being on point!

I can’t say enough good things about Tony and his staff. I am never disappointed when I leave Onyx. The staff is friendly, the drinks are delicious and my nails are always on point when I leave. I highly recommend this nail salon :)

This place is hit or miss! I’ve been a few times and it’s never anything special. On my most recent visit I had a poor experience. The lady who did my mani/​pedi only spoke to me twice during the whole service and once was to ask how much I wanted to tip her. The rest of our communication was done through her tapping my legs/​arms and staring at me (like when I had to roll up my sleeves for the arm massage). She totally skipped my cuticles, which was ok but she should have at least asked. The polish job was streaky on the sides. Despite my horrible service my friend had a good experience. The man she had doing her mani/​pedi was very nice and accommodating. He offered both of us drinks and picked up some of the slack from my service provider (who left me with wet nails and rolled up pants).
Overall I would not recommend this place unless you make an appointment with a specific person. For the price and the horrible «nail factory» feel it’s not worth it. There are so many other places in the area wth more consistent service.

This nail salon has what every nail salon should hope to have… a successful concept. Every time I walk in, I’m greeted as if I’m family here. The staff and owners are on point in welcoming every single customer with enthusiasm and sincerity. I’ve even seen celebrities sitting next to me getting pampered.
The service here is bar none the best in the industry. So many types of manicures and pedicures to choose from, it can be overwhelming but well worth exploring. To make your experience even more exciting you can partake in complimentary libations. The next time you are in the market to be pampered think about stopping in at Onyx Nail Bar. I have been coming here for over 4 years and it continues to get better every time.

I was waaaaaaay waaaaaay over due for a pedicure so I didn’t get the basic pedicure package. I thought that would take care of all that I needed. Not that I was a level 10 on the callous scale but I thought I would receive extra attention in that area especially since I got the «callous treatment». Maybe my nail tech had a long day and was to tired for extra scrubbing. Who knows.
Either way the place is cool and trendy looking so they get to charge more for basic stuff. At least the free drinks help.
Anyhow…I’m done now … Can’t say that I’m just skipping out happy but a decent job was done.

Expensive but totally worth it. If you want a reliable well done manicure or if you just need an excuse to pamper yourself go here. Nine out of ten times I walk out of a salon disappointed with the results but today Onyx and my manicurist Dutch gave me exactly what I envisioned. The salon itself is very welcoming and pristine and who wouldn’t love free cocktails with their spa day

Went to Onyx for the first time today. They did an amazing job! They even had happy hour prices & wine! Will definitely be back — you can tell they really care about their customers. Will recommend to everyone!

I went here with a 20% off coupon from the entertainment book. For a manicure and pedicure (the most basic they offer) it was $ 36 with 20% off without tip – so $ 46 total. This is not horrible but also not cheap – especially with a discount. Things I noticed in the salon:
Pros:
The massage for my pedicure was almost 10 minutes long, maybe the longest I have ever received during a pedicure. They had a large color selection of Essie and OPI. They had tons of chairs so if you went with a group I think they would be able to accommodate. (over 30) The people that did my nails were polite and nice and seemed to do a thorough job. I also noticed a good combination of men and women as customers which is nice to see they are welcoming to both – sometimes you notice the worker’s making fun of the men but it seemed to be normal to have male customers here.
Cons:
I called ahead for an appointment but still waited 15 minutes in the lobby and another 15 minutes at the chair for it to begin. I will be sure to not go when I am in a hurry.
I heard one woman get into a heated confrontation with the woman doing her nails because the woman had picked up a dirty stack of towels and started to dry her feet with them. The woman had to insist that new dry towels be used – going so far to explain they were wet because they had been on someone else’s feet. Finally the woman working for the salon rolling her eyes got up to get a dry towel.
They ask you what your tip will be on your card before running it. Just for privacy sake I did not love having to announce my tip with lots of people around. Not that I was tipping low, I just think that’s private.
Parking is a pain. They have a garage they validate for but it is not clearly marked as customer parking. Street parking is sparse.

PROS:
large selection of polish, both gel and regular
every nail tech is great
1 – 2 complimentary drinks (1 for spirits, 2 for wine, beer, champs, etc)
chairs are well maintained
modern feel
always clean
bring out salts, lotion, etc on cute displayed trays
gel usually lasts 2 weeks, regular over a week!
CONS:
Wait times can be VERY long without a resi. We waited on Thursday night for 45 mins before we got a chair, then another 15 minutes before anyone started working on us. Walk ins around/​during the weekend, MAKE APPOINTMENT!
Even though it’s cute, a great job done, complimentary drinks, it’s expensive!
Because we were seated so late, they didn’t even let us pick a «type» of manicure. I would have upgraded to the lavender, but they just did the basic…
Also, note, times on Unilocal are incorrect, see picture!

Being half-​Vietnamese/​half-​Chinese and visiting nail salons can either be a blessing or a curse. A blessing because half the time they assume I’m Chinese and there are no awkward interactions of «oh, you look like my older aunt and you’re giving me a pedicure… this is awkward» and then a curse because you can hear all the shit they are actually saying in Vietnamese about you. Which is why I hate visiting nail salons… correction: which is why I hated visiting this particular nail salon.
I took my sister here before her bachelorette party (which was right next door to where we were having dinner, Dish) for a semi-​day of pampering (maid-​of-​honor duties). We both tend to look more Chinese, which is what they assumed we looked like and then interpreted as «this is a safe space for shit talking.» I asked them for nail color swatches — which the tech let me look at for a short two minutes before yanking them away and taking them to another customer. When I asked for them again she made a snide remark in Vietnamese to the tech doing my sister’s pedicure. And then both continued to talk about my sister and I and how indecisive we were, then how we chose bad colors, and other random shitty things about us… all while we were both sitting there.
It took all of me not to go off on them, since my sister was too stressed about her big day that she did not hear anything they were saying. A las, I drank their free diet coke while they hastily did our nails (seriously, this place is anything but relaxing… they rush you in and out in a snap) and felt relieved when we finally were done and leaving.
All in all, there are better places to go to get your nails done… with thoughtful people and a more relaxed environment.

My cuticle was cut so bad that it wouldn’t stop bleeding. She then proceeded to put nail glue on it to stop the bleeding without even asking. 2 days later it’s inflamed
and sore. Will not be going back there.

Left feeling relaxed and thoroughly impressed with my gel mani. I’m not local to North Dallas, but will definitely return here in the future!
My sister and I walked in around 5pm on a rainy Monday after the people at Gloss turned us away with a rude «It’ll be a long time!» So instead, we drove the three blocks south and were immediately whisked away for a pedicure and gel manicure, respectively, here at Onyx. My tech was gentle with my hands & nails, but firm when she needed to be. The filing was straight & the paint perfect. My sister was really happy with her pedi, as well… both with how the tech treated her and with the end result.
Bonus: customers are also offered drinks from a full bar, complementary to your treatment.

My last manicure at Onyx will make me scared of manicures forever. The tech who worked on my nails literally beat up my hands for an hour. She looked angry from the start, but didn’t speak English, so I don’t know why. The entire process was so painful, it almost seemed intentional– the nail buffing, cuticle pushing and even the massage; but the worst part was the cuticle clipping, which caused such a deep cut that even with constant pressure and a long wait, we couldn’t stop the bleeding well enough or long enough to completely paint that nail. It bled off and on for 2 days. The nail next to it got smudged by the bandages and the tech noticed the defect but when she couldn’t smooth it out with another coat of polish, she stopped trying to fix it. The customer next to me also had a botched nail, and she asked the manager to intervene.
The manager then noticed my bleeding finger and the pile of bloody kleenex, spoke to my tech in vietnamese, and then walked away. Neither person made an attempt to apologize.

I really love coming here to get my nails done. They have good technicians, free alcoholic beverage options, always something entertaining to watch on one of the 6 large televisions screens and usually decent music playing.
I recommend coming here if you get gel nails (I do), they have a wide array of color options available that will make a girl blush. Massages are recommended, I had a very satisfying 15min neck and shoulder here once and would get one again.

My new go-​to nail spot in Dallas. I cannot gush enough… my mani and pedi were absolute PERFECTION.
They have an amazing array of no-​chip colors, so much so that I actually had a hard time choosing a color. But that said, once I did… the polish was absolutely spotless. I’ve never had so many compliments on my nails following a manicure. EVER.
Will most definitely be back — and next time I’ll take advantage of the wine or champagne with my service.
Just go. Go go go.