Called in order on Monday was told via phone that order would be ready on Friday. My sizes were already on file, upon arrival tuxedo was not ready. Was told it was a busy week and my order was not placed into the system. After asking me at my sizes were still the same and I told them just feel requested that I tried on certain items. A total waste of time. A bit of history. Last year when I came to get sized, I told the sizes I wore. During the size of process the person the service me appeared to be a bit snotty and arrogant. As though they were the only people that knew about formalwear and sizing. I enjoy supporting local businesses but this Business needs to improve its service, and attention to detail.