Monarch Dental

Stay away from ANY Monarch Dental/​Smilebrand if you can. I’m a dentist and interviewed with them. In short, they lead me on and screwed me over in the end. This company is a shame indeed. There are TONS of dentists options in DFW, I recommend you stay away from this company.

Terrible dentist visit. This company is a sham. All I wanted was a cleaning and they were attempting to put me on a fast track to their toxic dental care. The staff was lacking in basic communication and had no people skills. They also made me wait an hour after my scheduled appointment, which I found strange because I was the ONLY person in the waiting room for that hour. The woman who took my x-​rays practically laughed at me when I complained of the horrible pain that was being caused by her cramming the instrument into my mouth to take the pictures. My mouth is currently ripped to shreds under my tongue. She took 30 freaking images of my mouth. Is that normal? The office manager saw the tears streaming down my face after the x-​rays and then followed me to the dentist chair to tell me that they would be scraping my gums and that «it’s going to hurt.» Sounds like some top-​notch dental hygienists working for them, eh? My advice: go find yourself a good biological dentist. This company wants to reel you in for dental work that you do not need and waste half of your day by not being able to keep up with their own schedule. I understand getting behind schedule, but an hour is ridiculous.

receptionist has a heavy accent (she is Mexican, btw) and a snotty personality.