Mobil 1 Lube Express Dallas

Pissed off! The manager upsold me from a $ 47 oil change to a $ 60 oil change without asking me if I wanted a higher quality of oil. I specificaly told him what I wanted (I had been there two previous times) and HE made to descion to upsell me and just present the bill. This is unacceptable and wrong. I do not trust this place and will never return. I suggest that you stay away too.

Very impressed with this location. Decided to be a big girl today and get my first oil change. First I stopped by Precision Auto Care down the road because the Unilocal reviews were great there. I went inside to find that it would take 1 hour and 30 minutes for an oil change! Left and saw Mobil Lube on way back to my apt.
I was immediately greeted by a gentleman who was very kind. He explained all the packages available and I didn’t feel pressured into getting the highest level. He quoted the time at 20 minutes, and it ended up being even less.
Overall very impressed with this location. Quick, helpful service!
Tip: If you are kind, the employee will be kind. Keep that in mind.

The location at 3540 Forest Ln is extremely convenient to home. However, this will be my last visit. Took my car there a year ago for an inspection and oil change, and I got slow, rude service. A few months later, needed an oil change, and I always use Mobil 1. So, back I went. This time, the service was faster, but there was still an unnecessary level of shortness.
I’m not sure why I went back today. I really just forgot about the attitude at this location. This time takes the cake. All I needed was an inspection, and the mechanic, Joel, sighed heavily as if inspections are a waste of his time. He asked for insurance and the key. The inspection took almost an hour, and the mechanic came inside complaining that his scanner couldn’t read the bar code on my nonexistent registration sticker. So, he had to type everything in manually. Since this car isn’t yet registered, I’m not sure what he expected me to do other than apologize for the inconvenience.
After I paid and went to get in my car, I found the inspection sticker was placed nearly a foot above the base of the windshield right in the line of sight. When I asked him to move the sticker to where it belongs on the windshield, he argued with me and called out to the cashier, who also argued with me. I simply stated that I wasn’t going to debate it anymore, and asked him to move the sticker. He begrudgingly obliged very slowly, and afterwards, he tried to tell me that my speaker would get scratched up next time I took it there to have the inspection sticker replaced. I reassured him that wouldn’t be a problem! The sticker is a solid three inches from the speaker. I’ll make sure to take it to a place where I won’t have to worry about the mechanic’s aim. If you absolutely must go there, don’t do it for an inspection. They clearly hate that.

I’ve been bringing my jeep here for about 6 years, never had a bad outcome, very fast oil change