Main Auto Body

I highly recommend Main Auto Body! The hood and trunk were getting pretty tired on my 93 Caprice, so I decided to take it over to Main Auto Body. They gave me a very fair estimate, and I left the car with them. It was ready in less time than I expected, and the results were amazing! Even better, they honored the quote they gave me, without any last minute surprises. My old Caprice is looking better than ever. Take your car to Main — you’ll love their work!

WOW. I am beyond excited to be writing this review. I brought my car here to Main Auto Body to get some body work done. I wasn’t sure how it would turn out but when I picked up my car today I was blown away. Chapa, hopefully I am spelling his name right, helped us out and he did a fantastic job. Great service. Quick, easy, and friendly. The prices were great compared to the Service King and Herb Paint and Body spots. Honestly, I didn’t know what to expect because I thought my car was done for but I am super happy with the results. I’d recommend this place to any of my friends and Unilocal community. They deserve some recognition.
Pictures provided. The difference is amazing! They made me a happy customer.

Quick, fast and courteous. Picked me up when I didn’t have a ride to the shop to pick up my truck. 0 stress

I am impressed. I came upon Main Auto Body after I had a wreck on a Friday evening and I left my car in a valet lot to deal with on Saturday. I found them because I needed a body shop who would tow on Saturday.
I explained to them that my car was paid for, and that I had foolishly reduced my insurance to liability only. I would have to pay for the damage out of pocket. CeeCee, the body shop manager, is amazing. She found used parts and figured out a way to reduce the insurance estimate down from nearly $ 3000 to $ 1300. With that kind of savings, I decided to get a pre-​accident dent on the passenger side door fixed as well, and I got my car back in better condition that it was before my accident for $ 1,900.
The highlight of this story is really CeeCee. She is hard working, customer service focused and really eager to grow this business. I love to see such dedication. When my car was ready but I wasn’t able to make it until 30 minutes after the shop closed, she waited for me. I can’t thank her enough for working so hard to get the price down.
The one down side, and it is a huge one, is that they take cash, money order or cashiers check only. This is why they don’t get the final star. Of course I didn’t read the work order before I signed it (who does?) and I was surprised by the cash-​only stipulation. CeeCee said that they had been burned badly and repeatedly by credit card fraud and bad checks. Luckily I had the money in my account, but had I been depending on credit, I would have been out of luck.

We were in an unfortunate situation recently and needed my car towed to a muffler shop.
We called at 1:30 in the afternoon, gave the information required, and were told the tow truck driver would call me within half an hour.
At 1:56 the driver called and said they would be there in half an hour. So far, so good!
At 2:49 he called and said it would be 20 more minutes.
At 3:18 I called to see where he was, and they were in the parking lot.
These two gentlemen could not speak English very well. Between the two of them, they tried to talk over each other to explain what the other was saying. Something about trying to pick up two cars on their one truck.
I then called the dispatch again to get clarification, since we couldn’t understand what they were saying. Dispatch called me back at 3:35 to explain there was a miscommunication and that they would only be picking up my car.
The shop to which they were towing my car closed at 5:30, and given the poor track record so far, we decided to stay close to the shop. The last thing we wanted was to have to drive all the way across town to meet them if they showed up after hours, or for them to just leave the key in my car.
At 4:45, having heard nothing from the towing duo OR dispatch, I called the muffler shop to see if they car had made it yet. It had not; they hadn’t seen or heard anything.
Another call to dispatch at 4:46. «I’ll have the driver call you within 15 mintues.»
Another call to dispatch at 4:59. «I’ll have the driver call you within 15 mintues.»
Another call to dispatch at 5:13. «I’ll have the driver call you within 15 mintues.» I said, «We’ve heard that twice before and have not gotten a call back. What will be different this time?»
We just wanted to know where my car was! They couldn’t even tell me that much.
At 5:24 we still hadn’t heard anything so we called dispatch again.
At 5:32 dispatch called us back after having spoken with the dynamic duo. Supposedly it would be another 20 minutes. The shop was closed at this point.
At 5:45 the tow truck duo that couldn’t speak English called us. «Your car is ok… what’s the problem? What’s the problem???» (as we tried to simply ask WHERE IS THE CAR?)
At 6:06 we called dispatch again. At this point I don’t remember what all was said, I’m honestly just looking at my phone records.
At 6:20 we called dispatch again.
At 6:27, dispatch called to say they towing duo was at the muffler shop waiting on us. So we left the restaurant we’d been camped out at for several hours, and met them there to pick up my key and get a handwritten receipt.
«20 more minutes» became a punchline in our house. AFTER the frustration and anger of the situation passed, that is.
I would not recommend this towing company to my worst enemy.