This is one ghetto establishment. The employees don’t even know how to process a return. Please train your staff Macy’s! My boyfriend and I arrived to return some sunglasses that were purchased online. The first representative seemed to be bothered and attempted to send us to another register. After standing there for 10 minutes she realized she wasn’t qualified to process a return so she sent us to another employee. The second employee walked us over to her station and told us that this store doesn’t process returns on sunglasses. Really? If that is the case why did we just follow you all the way to your register??? Macy’s please properly train your employees! We just wasted 30 minutes of our life running circles in your store.
Chris F.
Classificação do local: 4 San Marcos, TX
Not a bad Macy’s for being in this part of Dallas. Friendly people and inexpensive clothing. I like the art above the entrances.
Ericka R.
Classificação do local: 5 Dallas, TX
I like this macys the staff are very friendly and always helpful making your shopping experience great. They also always have great sales that get you a bargain on what you like.
Sophia D.
Classificação do local: 3 Dallas, TX
I like to go to this Macy’s sometimes just to cheer up the employee. I’m not sure why Macy’s is still hanging around the poor, sad Southwest Center Mall, but as long as it’s there I will patronize it. Sometimes I don’t feel like dealing with NorthPark. This Macy’s is a fraction of the size of it’s glitzy sister to the north, but that’s actually a plus to me. I tend to get overstimulated around too much merchandise and shut down, leaving the store empty-handed. This is Macy’s Lite. It’s easy to deal with, it’s close and it carries the same merch as other Macy’s, just not as much. And the employee really is happy to see you. Whatever you do, though, don’t step out into the mall if you are prone to depression.