Lakewood on the Trail

Funny enough, I was bullied into a new apartment due to upgrades and now my old apartment is going for the same rent I used to pay. My lease wasn’t up until February but I was told oh, we are at a all time low in rent, prices will only get higher, you need to act now and transfer (if I wanted to afford to stay) and look at it now. A $ 124/​month difference. Unethical doesn’t begin to cover it. My guess as to why rent is so low? They kick out good people for upgrades, can’t get the high rent they were asking for, and now they are stuck. They are going to get people into their apartments just so they can screw you over once your lease is up. My guess is they are going to get people in at these lower rates and once the lease is up you are going to see your rent spike.

We lived there for 3 years. HORRIBLE! It was fairly decent until the current management took over. The pool fills up with non desirable people who don’t live there. Dog poop all over until you complain. The grounds are not good. Staff ignore trash until you complain. Parking lots are a mess. be sure you go over apt with a fine tooth comb, take photos, they charge you for everything when you move out. If you don’t give 60 days notice, they add about $ 800 additional to your rent! Don’t even miss it by a day! Don’t take their word for ANYTHING! They lie! If you are a young female, its difficult to use the pool, because the «staff» all decide to clean the pool, etc, so they can drool on you! They seem nice, but they are conniving! Don’t rent here, Lakewood Greens are much nicer people and it the former, and better management company, that was previously there. When they send the final bill, it isn’t just a bill, they include threatening language about attacking your credit file! Doesn’t matter if you have always paid on time. Stay away from this place!

I lived here from July 2015 — September 2015. My apartment was a ¹⁄₁ and in terms of pricing it was probably one of the better deals in the area. Not the cheapest but was great value for what you’re getting. The location was great, 5 minutes to 75 and I-​30, walking trails to White Rock Lake, and the neighborhood was pretty good.
Interior wise the apartment is pretty decent for what you will be paying. Carpet in bedroom and vinyl flooring in living room, washer/​dryer included, etc… Parking was ample and I never had trouble finding a parking spot. Paying bills online was also pretty easy. Neighbors were great.
Unfortunately within 2 months of staying there I had a job offer in a different city and my car was broken into and stolen (apparently it was the first time it happened at the complex). For my car to be stolen so soon after I moved in left a pretty bad taste in mouth.
I would have moved out even if my car was not stolen however on top of paying my insurance company and the early termination fee, I wasn’t exactly too happy. Regardless, Lakewood is a pretty decent place to live at. Would have given 3 stars if my car wasn’t stolen.

I have lived at this community since April. I have to say that it does have a great location for the price. You have easy access to Lower Greenville and Deep Ellum. Not to mention You can get on 75 and 30 within minutes. I choose Lakewood on the Trails because of the new upgrades and because the apartments a located between MILLION dollar homes and not in your traditional apartment setting. I like the nature and the Santa Fe Trail… for walking my dogs and bike rides to the lake.

The reviewers that gave this property anything more than one star have not lived here long enough to see the clear picture. Yes, the area is nice but the management, maintenance and overall customer service is completely lacking. I have now been without hot water for three days now and they are in no hurry to fix the problem. Secondly, they receive your packages but tell you days later, if at all, that you have received a package. The 24 hour emergency maintenance line is a complete joke. Not only will they not call you back they don’t even listen to the messages. I also can confirm parking is horrible because they decided to try to squeeze more money out of the property by taking up the majority of the spaces with «pay» carports. I literally could go on with so much more details on how this place is hands down a terrible place to live. With all the new apartments going up in Dallas any other choice is better than this one. Please hear my warning and don’t waste 6 months or a year living at Lakeside in the Trail– I promise there is something better out there. I am so thankful I only have a couple months left on my lease and I am getting out of here and never turning back!
Also, just a note. This is my first Unilocal review ever. I signed up because I felt so strongly I wanted to warn others about this horrible place, find any other apartment is the best advice I can possibly give!

Recently moved out and would not consider this or recommend to friends. When did management become robots. I’ve had my car hit in a parking spot. Some of the people with pets do not pick up after their pets (only takes a few to make the place smell awful esp after rain). I have a dog I’m not being bias. They say one thing and don’t fallow through. The front looks really great but that is only to show new tenants. Parking is really awful. Their construction crew whistles at you. They got granite powder all over my car because they do a lot their work on the sidewalks and when they saw new granite countertops there is a lot of powder created. They do a lot of cosmetic things and not actually fix or better things. There is a mandatory trash pick up. My apt smelled like smoke from the previous tenant for 3 after I moved in, they did absolutely nothing. Really high turnover, every weekend some is moving in or out. Don’t be fooled by the Starbucks coffee in the Lobby and fancy decoration they have a deeper problem. One good thing — the friends I made there!

We’ve lived here for about half a year now and have yet to experience any problems with management. We really love the area — it’s in a nice little country club neighborhood and kind of tucked away from all of the hustle and bustle of Dallas. We also love the proximity to White Rock Lake. If you want to go out in Uptown or Lower Greenville, it’s a $ 5 Über ride. We live in one of the «upgraded» apartments with newer appliances and countertops and get compliments on the aesthetic and size of our apartment all the time. We’ve really enjoyed our time here thus far!

Being that I have lived here at Lakewood on the Trail for about 3 months now, I must say I am very satisfied with this community! All of the office staff has consistently been extremely nice and helpful! Love the amenities, a few being…3 pools, washer and dryer, and awesome bikes with baskets that you can borrow to ride around Lakewood!
Another big plus is that it is right on the Santa Fe Trail and in a beautiful part of Lakewood that is walking distance to so much!
Right upon moving in I met so many friendly neighbors and over all would consider it a very pleasant place!
Thank you Lakewood on the Trail!

Do careful research before you lease here. They will tell you that you cannot see the apartment you are renting because it is occupied and will show you a model apartment instead. The model is spectacular. Your apartment will not be. When I moved into my apartment, the fireplace was falling off the wall. They fixed it by caulking it to the wall. Yeah, I bet it’s safe to use now. Cabinet shelves in the kitchen are painted with textured paint like used on the walls. Maintenance will say they fixed all requests but they never do. My apartment is in such disrepair I cannot believe it and the complex management and maintenance thinks it is ‘just fine’. During the recent ice storm, without power for 3+ days, I found water filling the lightbulb in my laundry room and a rusty leak from a sprinkler head in the ceiling. That sounds safe, huh? All this complex cares about is that you pay your rent and their exorbitant fees. Beyond that, you are on your own. I pay $ 10 a month for gas. My apartment is all electric. Why do I pay $ 120 a year for gas? All I have been told is that is ‘the policy’. There have been 4 different owners of the property in 9 years. They are only sucking the money out of it and not improving the lives of the residents. I seriously advise you NOT to rent here. The price you will pay is far beyond dollars. Good luck to you if you decide to live here.

I’m writing this so I can warn people NOT to move into these apartments. These apartments are in a great part of town, a central location to my work and my boyfriend (he works at whole foods across the street) and they’re gorgeous and well kept. Don’t let the location and complex fool you. Honestly, it would be the greatest complex I looked at… if it wasn’t for the HORRIBLE I mean HORRIBLE leasing agents. The worst customer service I’ve ever recieved ANYWHERE!!! I was told like 10 different stories, I couldn’t even view the apartment before I signed my lease, and the leasing agent has no absolute clue what the hell is going on. They always say they’ll «call you back» and never do. They’re all completely miss informed including the freaking property manager. It’s a circus up there, seriously. I’ve recieved better customer service at 7 – 11 down the street! and not to mention they aren’t accommodating at all even though they totally screwed me over multiple times. I really hope you think twice before moving into this complex… its a literal nightmare.