So I pull up and before I even get out of my car I ask how much for a oil change. I was then quoted 34.99. sd$wherever b it’s a bit more than I normally pay but I’m good with that price. The mechanic takes my car, changed the oil and then brings me to the garage and shows me that I need a specific blend of oil for my car, so the price I originally was quoted was wrong, I actually owe 69.99. I say that’s not right, because he should have told me that before he changed the oil, so he gives me 10 off. I still ended up paying 75 for a oil change. They ripped me off and I will never be back.
Meg S.
Classificação do local: 2 Dallas, TX
I completely understand that it’s 95 degrees in Texas and that, obviously, mechanics have grease from the car on their hands. I’m just displeased by the fact that the gentleman was literally dripping sweat when he got into my car to move it and left greasy handprints and dripping sweat handprints on my door, the interior handle, the steering wheel… I’d have happily taken my car out of the garage myself, or it would have been nice for him to wipe his hands. Again, I get the heat and the grease. Obviously. I just feel the situation could have been handled differently. Also, it seemed to have taken a lot longer than the usual Kwik Kar I go to on Fitzhugh. They changed my front light though, perhaps that was the culprit.