Kwik Kar

I have always had pretty good experience here. The people aren’t always the friendliest or most communicative but the standard services like oil change, state inspection and add ons as needed have always gone pretty well. I can drop off my car, get lunch and its generally done when I get back. Prices are fair and there are usually coupons for the place if you look.

Their alignment price and state inspection is great. I’ve neve had any other service work done there. If you know about cars and simply turn down the up selling scare tactics you’ll be good to go. If you don’t know about cars take some of the advise given with I’ll get a second opinion. I’ll be back, but only for alignment and inspection.

They took forever to finish with my car and all I needed was a tire rotation and a oil change, people who came after me to get the same things got done wayyyy before me. My car literally just sat in the garage with an open hood while they finished other people’s car. Fortunately unlike the reviews below they didn’t try to trick me into buying more services but they told me there were some things wrong with my car? Something was leaking and the liquids were a wrong color? But I’ll definitely check it out! The guy behind the counter was okay but it was hard to get his attention and the building interior smelled heavily like gas even when I went outside to get air and my nose burned the whole time I was there. All in all its seems an okay place and it’s right in my neighborhood though I wouldn’t get anything besides an oil change and tire rotation because of the rip-​offs people receive in the earlier reviews, I got them to list what I needed to do and give me an estimate so I can compare with others.

Save yourself a headache and money and AVOID THIS PLACE! HORRIBLE SERVICE AND BIG TIME SCAMMERS
I went for allignment and they did it. Afterwards they started telling me how the allignment wouldnt last because i needed new tire rods! They told me that would cost $ 1000! I left and my car drove the same as when i went in! I went to DISCOUNT TIRE and they got me up and rolling for $ 100!!! Thats a big difference!!!

Walked in after 4 pm on a Friday. AJ jumped up to help me with a smile, actually seamed happy to have me come in. Said he would get right on the oil change and then did it, with each customer he passed he took on like it was his life purpose to angel the customer happy and make sure they understood what was going on with their car.
This was one of the best customer service experiences I could ever ask for, I highly recommend this team of people to work on your car they love helping you and keeping your car in shape

I’ve never written a review on Unilocal until today! I’ve been a customer of this location for a few years and generally have all my car maintenance done here. I spent over $ 500 in this shop just a few months ago. I just bought a new car and I wanted to put a hitch on it to save the scratches from my bike that I transport often. I got a great deal on line for a quality Class II hitch for $ 120. I tried to put it on myself but there was a piece of metal in the hitch holes that I could not loosen. Remove 2 bolts and put the hitch in place by inserting 5 bolts; not a big deal, right? I explained the task to the mechanic; he had to go ask the manager for a quote.
$ 100
To insert 5 bolts!!!
I explained I was a long time loyal customer and that this was a very simple job that would take 15 minutes or less. He told me that this is taking shop time away from his mechanics and that is the price. I glanced over at the shop and notice that there were no other cars in it and all the 5 — 6 mechanics were standing around idle! I gave into the «highway robbery» and had the job done.
Afterwards, he came over to me and showed me a piece that could not be reinstalled because the hitch was in the way. When I got home, I put the piece on the car myself with no problem in 5 minutes!
This is not the way to treat a loyal customer. I will not be returning to this business ever again!!!

I should have read the reviews too. I just took my car for inspection today, twice. First time I had the wrong insurance cert, but the kid did the road test before telling that. So I run home get the correct cert. I come back and he does another road test. Then performs the computer inspections. I then get told I’m all set and they take my credit card and charge me. Then I’m told the car didn’t pass the parking break test. This kid had TWO opportunities to tell me my brake would not hold at 1000 rpms so there was no reason to do the rest of the test. Instead, I made a trip home and came back to get ripped off by these guys. When I asked for a refund, I was told to call DPS.
If this is the kind of people you want to trust with your car service, be my guest. They are crooks. I was only there because Vavoline’s computers were down due to the storm. My mistake. Don’t get ripped off too!

I REALLY should of read the reviews before coming here. I came here for an oil change and they said I needed new brakes, air filters, and change power steering fluid.
It’s a SCAM! I overheard them telling another woman the same thing. I never wrote reviews like this. I am going to take action and see if I can file a report as well.

New owner is rude, disrespectful, cowardly, and incompetent. I had an inspection here and instead of telling me it failed he decided to just charge me and not inform me of repairs needed. After paying, I walked out to my car to find my same, soon to be expired inspection sticker. I walked back in to inquire and he became defensive when I asked him what was needed to pass my inspection.
He was unable to tell me upfront what the changes were, because he’s a coward… however, he was able to tell me to get the f*** out of his store, because he’s rude and incompetent.

Yes Kwik Kar you did have a coupon that you didn’t honor or else I would’ve went elsewhere. Yes, I was so pissed when I left I didn’t pay attention, lesson learned. You tried to scam me in over 900.00 worth of work and today only deal was your biggest clue when you referred to the coupon insert I had in my hand and said you could give me a discount but today only. The one time I didn’t refer to Unilocal I get the shady deal. Btw, your 44.00 air filter was 15.00 at Walmart and all of my fluids and brakes are just fine. I mean seriously 34.99 for an oil change, no sir. 10.00 extra for a filter? I’ve had better at different locations and standard oil change is 24.99.

Do NOT use this place if you are a woman or have their coupons. I have had more than one bad experience with them because I was stupid enough to go back! Never again! They replaced an oxygen sensor on my car and put the wrong part for my car and caused my catalytic convertor to fail. They did not take responsibility even though they know they caused it. Second time I took my car for inspection sticker where they told me I had mechanical issues with my on board computer because they claimed it would not read my emissions test and I would have to come back when their mechanic was there and they could give me the cost to repair the issue. Not feeling good about what I was told, and my past problems with this location, I went to a different inspection station all together and there was NOTHING wrong with my car! It connected just fine and my car passed inspection. They try to trick women into unneeded repairs. So glad I went to a different place or I would’ve fallen for expensive repairs I did not need!!! I emailed them and got no response back either time. They don’t care about their customers! Only about trying to get your money! Thieves and I’ll never go back.

I came to this Kwik Kar because I was in the area and the one close to my house was always great so I figured this one would be good too. I asked for an inspection and an oil changed but was also talked into getting my filter changed as well. When I left the parking lot, I hit my breaks and for the first time my breaks made a loud noise. I had to turn around to have them figure out what the hell happened. Still currently waiting…
I should have been alarmed when the man before me came back after a tire fell off when he left because they «forgot» to secure it back on…

Why am I not surprised at the bad ratings. DO NOT GO HERE ESPECIALLY IF YOURE A WOMAN. They completely ripped me off and charged $ 80 for an oil change — because I didn’t know what type of oil the car used — so they used synthetic and didn’t tell me there was like a $ 40 difference.
I hope their scamming is worth it bc I will not be going back and will tell everyone I know to do the same.

The Kwik Kar Quick Rip-​off
I dropped my Ford Escape at Kwik Kar for my annual state required inspection. A half-​hour later I received a call that my Serpentine Belt needed to be replaced since it was original to the car and needed to be replaced. It could «snap at any moment» and break the alternator causing a much more expensive repair. I was told my power steering needed to be flushed as the fluid was dirty and «hadn’t been changed in a very long time».
I later spoke to my father in-​law who owns a reputable mechanic shop, is very thorough, and has performed all repairs to my car until Kwik Kar. He reminded me and I reviewed the receipts where he had changed the Serpentine Belt 1.5 years ago and replaced the rack and pinion with a power steering flush just 6 weeks ago. Besides ripping me off by advising and providing unnecessary work Kwik Kar over charged to. My father in-​laws shop normally charges $ 65 to replace a Serpentine Belt while Kwik Kar charged me $ 130. Don’t make the same mistake I did and trust the advice or work of the thieves at Kwik Kar.

Friends, the below reviews are similar to what I experienced. This Kwik Kar is all about coupons and other gimmicks to get you in the door for the oil change or inspection, then their method of operation is to tell you that you need all of these others services. After I took my car there, they gave me that list for my Honda. I did not have those services performed but rather took it to the Honda Dealer and they said none of those services were necessary. I think this Kwik Kar may be a good candidate for me and others to contact the Attorney General’s office for fraud investigations.

I took my car there because it was pulling to the right and I also needed to have an inspection done. The mechanic said an alignment would fix the problem ($ 60, even though they had a huge banner that said $ 39.99…), and then the inspection ($ 30) would be done afterward. After they completed the alignment, a different mechanic started the inspection and the first guy came in to tell me that I needed two new front tires, two tie rods, new rims, that I had a problem with my fuel pump, and other things. So… I’m not even a mechanic, but I know that if you need new tires, you have to get those installed BEFORE the alignment is done, not afterward. I mentioned this to the mechanic, and he said I would have to have a second alignment done if I got the tires. Why would they not tell me this before they did the first alignment?!
Then the second mechanic comes in and says that he has to fail me on the inspection because of my front tires. Once again, why did they wait until after they did all of the services to tell me I need new tires? Simply because then they could attempt to charge me twice! So I left, and my car was driving horrifically after their «alignment» — my car was all shaky any time I got over 45 MPH, and it was jerking all over the place. I don’t know what they did, but it was considerably worse after my $ 60 «alignment.»
Flash forward 4 days — I take my car to Goodyear, they said I need two new front tires (tie rods and rims and everything else Kiwk Kar said I needed was fine, who would have guessed). They replaced the tires, did an alignment, and my car is driving perfectly. STAY AWAY FROM THIS KIWK KAR! I really wish I had read the reviews on here first. This was definitely my worst experience at a mechanic, and I hope nobody else gets cheated out of money and lied to about the condition of their car again (and based on other reviews, there are lots of us). I even wrote in to complain, and never heard a single thing back from them. GO SOMEWHERE ELSE!

I give them more than 1 star just because I got my money back. Places like this are ultimate reason why dealers can charge ridiculously high for their services — because if you go elsewhere you may end up with these guys.
Actually the worst about them is not the sub-​par service they provide — it is their attitude: indifferent, ignorant, on the border of fraudulent. They look like they do you a favor by charging half the price dealers charge, but you still end up at a dealership because they can’t get work done. I had them do alignment to my German SUV and they told me that there is damage that prevents it done. Dealer just did it. I had to visit this guys two times after this to get my money back. No problem — I won’t be back — a single lesson is enough.

Seemed friendly, very clean waiting room and service bays looked tidy. My problem is I came for a Sate Inspection. I had just got the car serviced the same morning, but had a coupon for this place ($ 7 off). The guy was giving me crap about my wipers (which were fine at the other place-​they checked). He made me buy the passenger side. Then he OPENS my hood and starts tinkering around? WTF? You don’t need to pop the hood for an inspection. He was looking for other stuff to fix? He tells me my belts need to be replaced. I KNOW that. I just got the car serviced! WHY ARE YOU PROBING MY CAR?! I only wanted a STATE inspection! The guy seemed like he was high or something. I’m never coming back. especially after I saw him unscrewing things, to check whatever. I didnt authorize you to work on my car.

Brought my vehicle here on lunch and was immediately greeted at the counter and within two minutes, my truck was in the back for an oil change.
Didn’t take too long, but of course (like any half decent car place), he told me of the other things I needed like new brake fluid, new air filter and rear differential fluid. I knew all of these, but declined the service, requesting he note them on my receipt.
He did accept my declination, and I was done. They did what they were supposed to do, told me what I needed and didn’t push it on me, and I was in and out without hassle.
I’ll come back for future oil changes.

Went here for the first time. I didn’t have a very good experience. I went here the day after new years day to get my oil change and inspection.
I did that and the wait was about 90 minutes. Also, the $ 8.99 extra service that the mechanic recommended was actually $ 89.99. My $ 60 trip became a $ 140.00 one.
The lady at the counter apologized and tried to rectify the situation she apologized and had mentioned that this has happened before and she’ll make sure she gets admonished for his transgression. That really didn’t help me at all.
They also had made an error to begin with. The mechanic thought i just wanted an oil change. After the oil change and the 8.99 service was completed they discovered that i told him that i wanted an inspection too (lol it was way past due).
Regardless, probably won’t go back again. Which was too bad i wanted to find a quick cheap place to take my car that was really close by.