Kaplan Test Prep

There is suppose to be a money back guarantee… well it’s NOT! I felt safe purchasing this class from a reputable company like Kaplan. Boy was I WRONG!!!
I signed up for the GRE PREP Courses Online. I took the trial class, paid the $ 1000 in multiple payments. I was paired up with an online advisor, whom I contacted after taking the first class and requested to take the classes in 6 – 9 months, because I was not going to be able to take the classes at that time. I realized that I needed the math review prior to proceeding. A few months later I called to sign up for the classes that I had never taken and was told that my classes had EXPIRED! WHAT? I NEVER TOOK THE CLASSES AND I TOLD THE ADVISOR THAT! I requested a refund at that time because I had never taken the classes and learned that Kaplan was difficult to work with. I was directed to a Manager and was told that the classes could not be retaken (which I never took) that there was no refund available because I had never taken the GRE, and the time had EXIPRED!!! This was beyond frustrating, because I completed the installment payments, and never expected KAPLAN to STEAL my hard earned money! Never has a company stolen money from me like this! Usually a company this large works to place you into another class, or refunds the money without a problem. I have never had such horrific customer service! I still have the emails to them, and have proof, but they are too large of a corporation to fight. I also tried to dispute the charges with my credit card, but they were not able to retrieve the money, because the time was past 6 months.
Brenda
Frisco, Tx

I called a few tutoring places but this one was the loser. Not only do they charge more than their competition, the guy I spoke to was so rude. I only wanted SAT prep for math for my son. He went on and on trying to tell me how «most people» do this or «most people» do that. News flash! My family are not sheeple who are «most people» and we don’t want to be either! The way to wealth is not the way «most people» do things. Hence «most people» are not wealthy. I don’t want to send my kid to a place that promotes the blind following of what «most people» do because I’m setting my kid up for financial success — not financial failure. The mindset of the financially free goes hand in hand with the mindset you are NOT doing things as most people do them. To insist we be like «most people» as SO rude and offensive, I finally set him straight and said good-​bye!

I went here for GMAT Prep. The materials are all very similar to other test prep companies (Princeton Review) but I had a great instructor — Sushmita Dhar. She REALLY knew the material and is a very nice person. Unfortunately, since I suck at standardized tests my score didn’t improve much. If you go here for GMAT Prep, make sure you enroll in Sushmita’s class. She is leaving for Law School soon, I don’t know when.