Great service, incredible selection. Very nice sales ladies.
Kristel P.
Classificação do local: 5 Dallas, TX
I have purchased several pairs of shoes here over the last 4 years. The customer service is excellent and Erin and Maria are especially helpful. They really go the extra mile to find the best, most comfortable pair of shoes for me. All of the ones that they have recommended I have been able to wear all day long! Thank you ladies!
Ann C.
Classificação do local: 1 Laurel, MD
Looking for great service? Then don’t come to this Jimmy Choo! I was in there with my mom and sister and we were the only ones in the store at the time. While there were at least 5 associates walking around gossiping and laughing, not a single one greeted us for a good 5 minutes. Someone finally asked if we needed assistance, and was only partially interested in actually assisting. The associate stood in the back room, holding the shoes I wanted to try on and giggled and laughed for awhile before bringing my shoes out. He proceeded to hand me my shoes, walk away, and never return. Definitely not a charmer! It’s a darn shame because the store had a pretty extensive selection of colors and styles, but based on the service, it’d take you a good 2 days to try on multiple pairs! What a bummer.
Beth M.
Classificação do local: 1 Fort Worth, TX
For a high end retailer, the customer service here is sorely lacking. I own several pair of Jimmy Choos and went in today with the intention to purchase a pair of low heels… The girls were okay, but seemed more interested in trying on shoes with each other and yapping, than actually offering me any assistant. The gentlemen that was«helping» me seemed bored and uninterested in actually selling me a pair. I tried on several pair. My friend found a pair of sunglasses and for some reason, the guy left me and sold her the glasses. When he was finished, he came back and packed up the shoes I was trying on and took them back to the store room… Then went into the office with the other girls. I guess selling me shoes wasnt top of their lists. I went over to Louboutin where they were very friendly and helpful… I spent my money there.
Cheri Y.
Classificação do local: 5 Dallas, TX
Gimme shoes from Jimmy Choo! Gimme shoes from Jimmy Choo! Three pair, two pair one won’t do! Jimmy Choo, I Love you! Jimmy Choo, I love you! Christian LoubouWho? Christian LoubouBoo! Gimme shoes from Jimmy Choo! Gimme shoes from Jimmy Choo! One shoe, two shoe, grand pas de deux! Jimmy Choo, I love you! Jimmy Choo, I love you! Your handbags made a huge debut! Bienvenue! Bienvenue! Gimme shoes from Jimmy Choo! Gimme shoes from Jimmy Choo! Three handbags, two handbags, one in blue? Jimmy Choo, I love you! Jimmy Choo, I love you! Jimmy Choo who would have knew? A fashion designer now with a clothing line too! Bienvenue! Bienvenue! Gimme shoes from Jimmy Choo! Gimme shoes from Jimmy Choo! Handbags, shoes, accessories & fashion I will pursue! Jimmy Choo, I love you! Jimmy Choo, I love you! Bravo Jimmy Choo! 5 star review!
Caitlin N.
Classificação do local: 1 Dallas, TX
Horrible customer service. I suggest buying your shoes at Neiman Marcus or Nordstrom.