JC’s Tailor

BAD CUSTOMER SERVICE AND OVER CHARGES! YELLS AT CUSTOMERS to intimidate them from questioning the poor quality of work. This is a horrible place. Don’t go here at all. They quoted me to hem $ 15 per jean and charged me $ 75 for two jeans. Then one pair had mismatched legs. They yelled at me when I asked for a refund or to charge me the original cost. If I could give them negative stars I would. The man and the lady here both will yell at customers and lie about service.

This place is simply awesome, the professionalism, the courtesy and the sincere willingness to get the job done is by far the best I’ve ever had in my life. Billy, who works the front end, simply rocks, he knows exactly what he’s doing and can you get your clothes ready faster than any one else in town. I took some old clothes that I would have discarded and he brought them back to life. Sincere thanks to the whole team, you guys rock!

Horrible experience! Took a skirt to get an elastic waistband put on and a pair of jeans to get taken in at the waist. Waist on skirt was not what I asked for and jeans were taken in on the side at hips which ended up not fitting me at all! I asked for a refund since I had prepaid and instead he said they would fix problems. Came in 2 wks later and items were still wrong. Skirt waist was not the size i asked for and jeans that originally were too big were now too small. Again I asked for a refund and the guy at counter was trying to charge me $ 10 more! After being yelled at I took my items and had to dispute charge with my bank. Worst customer service ever!

JC Tailor has been my go-​to for the past year, and I am always pleased with the service and the prices -(Slightly more than my alterations gal who worked out of her home), but the quality is impeccable. They have commercial machines that produce an expensive looking finish. My rule of thumb: Always try things on before you leave. If I have ever been dissatisfied (once), they fix it within the day at no additional charge, of course. Highly recommend for swift, affordable, and quality work!

To get womens jeans hemmed expect to pay only $ 6! If you want to keep the original bottom edge of the pant it’s $ 14. Great prices and super fast service. I dropped off 3 pairs and got them back 3 days later. I also had to taper a pair of jeans at the bottom edge and he was able to do same day service since I needed them for a trip. Only $ 15 for the tapering too. Overall– fair prices with very quick service. No issues with quality for me but pretty simple tasks. The hours a great too being open until 7pm is great for after work pick ups!

So I have to go to a black tie affair in Dallas (I am from Boston). I remembered my tuxedo shirt, my tuxedo jacket, but forgot my pants.
So I bought a pair of pants at the only formal shop in town that could match my jacket. However, They needed to be altered for the event in less than a day. Misanthropic formal shop guy recommended JC
JC seemed like a nice guy, and made the alterations required. He told me to pick it up in a day, which was pretty fair
Next day arrives, and I am in the area 3 hours before the pick up time. JC has them ready and they fit perfectly
The charge for this perfect alteration: $ 6.50…I gave him a ten and told him to keep the change. I regret not giving him a 20 for saving (and clothing) my arse
The guy really came through…

Bad customer service. I requested a new snap to be added to my men’s workout pants. The clerk quoted $ 10. The snap I received is a small snap made for women’s lingerie. I told the clerk this is not what I wanted. He did not offer to make it right. He also did not apologize of offer a discount. Instead he looked down at the floor and rang me up at $ 25. I reminded him of the $ 10. Quote and that I was disappointed with the work. He cbarged me $ 10. And did nothing to in courage me to return. I will not try JC Tailor again.

I brought 2 pair of shorts in to shorten the hem and narrow the waist and legs a bit. $ 75 later and they weren’t even pressed. The fit is also odd. Seams puckering and one pair too tight. I told him I wasn’t satisfied and he had nothing to say. Not worth the $ and the shorts can’t be replaced. I will not return

Had 4 pairs pants done here. This was 4 months ago. So far so good. Don’t really care about price. People get so upset on Unilocal about a couple bucks. The guy did a good job for me. Parking sucks that’s about it.

High prices.
Not worth.
Awful service.
Brought a work shirt… He did an awful job… I told him I didn’t like how it looked… He didn’t even try to fix it or asked anything…
It can’t be fixed because he cut too much on the sides… So now I have to buy another shirt and spend money somewhere else again. Thanks jctailor.

I took a pair of dress slacks to be tailored here and the hem came undone within 1 week. I have taken the same pair of pants here 4 times now and still they cannot get it right. I am done with this place.

I brought in a dress last night to be cut, and picked it up at 3pm today! Super fast, and my dress looked great! I would definitely recommend JC Tailor.

Absolutely terrible experience. When I arrived, they wanted to charge me double what they originally quoted me. When I objected and told them that I’d write a bad review, they got really mad and said they’d charge me even MORE if I was planning to write a bad review and wouldn’t give me my skirt unless I paid… all while yelling at me.
The skirt was tailored just fine, but, for the price and the yelling, it was totally not worth it.

I have had several pants hemmed, suit jacket sleeves shortened and pants taken in/​out. The gentleman here always does a fantastic job and the pricing is reasonable. You get what you pay for and I plan to continue to use JC as long as I am in Dallas!

I took a suit in to be altered (Sometimes S is not S enough for my petite frame). They hemmed the pants shortened the jacket sleeves, even let the jacket out a bit to accommodate the not so petite part of my frame. It was ready in a week and came to about $ 68. I’m not really up on what the price should be but that seemed reasonable. Will return.

They were able to alter/​hem my dress for a wedding in one week (as I was in no rush). Dress had no problems and I will be returning soon to hem several jeans for my short self. I gave it four stars because I felt it was slightly pricey for what was done, it wasn’t much of a difficult hem… but then again I’m not a seamstress!

Bad service and worst customer service ever

Do not go here! My partner and I just spent $ 165 on alterations for a suit, pants, shirt, and silk romper. We pre-​paid, which was a mistake. After having our clothes in their posession for two weeks, we went to pick them up, only to find a reddish-​brown stain on the suit pants and a large snag in the silk romper. The woman who runs the front acted like she had no idea what the stain could be and offered no solution. Instead of apologizing, she denied that it could have happened in their shop, despite the fact that these pants had never been worn and we knew the stain was not there before. I was mostly frustrated by her lack of recovery and all she ended up offering was store credit for next time, about $ 35 worth. As if we would go back there.
If you care about your clothes, don’t come here. And never pay upfront!
P.S…the friendly folks over at Dry Clean Supercenter (Fitzhugh and Travis) took care of that stain in 5 seconds… Best dry cleaners in Dallas!

Sometimes I really like them, and sometimes I don’t.
I’ve taken a few shirts there and they have done a pretty great job with them. One was fairly complicated to take in, but they did it and it turned out great.
I just took some jeans there, and it had a unique hem — it was about a 2 inch hem. They asked me if I wanted to have the same hem when they did it, I said yes, cause i mean, why not. When I went to pick them, up, they were too short. And their reasoning was that since I wanted to keep the original hem, they had to take it up at least 2 inches because of where it was sewed originally. Of course, if they’d told me this originally, i would have picked the correct length over the original hem, but no one gave me the option. And on top of that, part of keeping the hem in my opinion meant having a similar color thread, which was originally blue. And I showed up and it was an orangish yellow thread that was similar to the rest of the jean’s threading, but not the exact same, so it looked off.
In the end, they fixed it. I show up to pay, expecting to pay $ 5.99 because plastered all over the store it says «$ 5.99 Hem». But no, not for jean hems! Those are $ 7.99. Why would they say $ 5.99 hem if jean hems are $ 7.99? It is beyond me. And it irked me quite a bit.
Needless to say, I can’t decide if I really like this place or not. Is my one unfortunate experience enough to negate the work they’ve done on my other shirts? Almost. Good luck everyone else!

After reading all the positive reviews, I was very disappointed with their work.
I took in a sportcoat with functional cuff buttons to have the sleeves shortened by an inch. They said they couldn’t shorten it at the shoulders but could take it in at the sleeve ends by about a ½ inch. That should not have affected the functionality of the buttons, but when I examined the finished work I found that they just folded over the extra fabric and sewed the material over the last button hole. They hemmed my sleeves the way pants are hemmed (extra fabric was folded over the lining with the rough edge of the fabric showing). Definitely not the way sleeves are supposed to be done. The owner boasts that she used to work for Neiman Marcus, but there is no way that this kind of shoddy work would be acceptable there. Even if she wasn’t the one who did the work, I think she should have inspected it before it went out.
I took my jacket back and pointed out all the flaws (button holes closed, lining not correct, uneven sleeve edge). After telling me that I «don’t know about clothes», all the lady wrote on the work slip was «fix sleeves» with no further details. After picking it up for the second time, I see that they did fix the lining, but the newly exposed lining looks tattered from their original botched job. And they only fixed one of the closed button holes. WTF!
Cons: Poor workmanship and quality control! They threw away the extra buttons that came with the jacket.
Pros: Not so crowded like Unique Tailor. Prices are competitive. Nice fitting area.