Highland Park Endodontics

They were very nice and explained every step of the way what they were doing and why they were doing it.

Great experience for a root canal. Went today for first time to Dr. Antonio Berto at Highland Park Endodontics and it was a delightful experience in every regard; had absessed tooth and was able to get in ASAP, staff is considerate and professional, and Dr. Berto was an expert endodontist — controlled all pain, explained every step of procedure, and had the most up to date technology. Additionally, reasonably priced for any procedure. Great location at Lovers and Preston, nice offices yet no high overhead. These are well-​trained people who care about their patients. What a treat to be able to give a five-​star rating for excellent service and expert dental care.

I went to Highland Park Endodontics for a root canal treatment today and received it from Dr Antonio Berto. Not only is he is a very professional and skilled Endodontist, he is also very gentle and personable. He introduced himself and explained every step of my RCT. I was nervous but he made me feel very comfortable and reassured me that the process would be painless. During the treatment, he would frequently check to make sure that I am indeed pain-​free. His assistant Tito and front desk staff Nathan & Christina also gave me outstanding service from scheduling my appointment to checking me out. They were all so nice!
I had a great experience at HP Endodontics and would highly recommend it to anyone needing a root canal treatment. Dr Berto is AMAZING!

My daughter age 7, almost 8, was referred to an endodontist. I chose this practice because I was seen here for an evaluation several months ago and had a great experience! Fortunately for me, my doctor sees children. I’m not certain how young the patients can be.
Let’s start from Genesis!
Offices that have engaging and welcoming staff are PRICELESS! So, I must give a shoutout to both Ms. Christina and my man Nate (dog)! I talk a lot and they are kind enough to NOT ignore me! Lol. I kid. I adore them both! They are a truly multitasking team there! There’s no rush or hustle; they are always prepared!
We were 30 min late, yes I drove from Ft. Worth to visit them, BECAUSE IT IS WORTH IT! Also, they did not hammer me about my tardiness, and I also kept them informed of my delay.
My child was evaluated by Dr. Choate and hr is very good with kiddos. My daughter had NO FEAR! She was already chillaxing watching the Disney Channel! His assistant (name will be retrieved –I forgot) was proactive and kind.
She did my child’s x-​rays for the upper anterior (front) teeth, but it should have been the bottom. No big deal. I only mention this because no one or practice is perfect, but 5 stars remain!
The practice’s customer service and chairside manner are EXCELLENT!
Dr. Choate immediately discussed his physical dental exam against the radiographs taken. He explained that he would also compare them to the impending radiographs taken by the referring provider. He assured me that I will be notified of any findings based onthe comparison.
Listen folks, I have seen an endodontist in Plano and the man was so arrogant and had graduated from an Ivy League grad dental school. His treatment needed to be retreated! I called his office and he insisted that his work was solid!
A person that recognizes that errors and shortcomings are a part of life and that all we can do is ask God for very few and to be able to learn and grow from them.
Don’t let it get in the way of solid patient care!
So with that, Go see Highland Park Endodontics! Afterwards go shopping, because you know they are in an amazing neighborhood!
On behalf of myself and my Sweet Baby A, thank you Dr. Choate and staff for your rocking care!
Cheers and blessings!
Kesha
I will drive for peace of mind, wouldn’t you?

Best Dentist ever. I went in for my first root canal and I was very impressed with the staff members as well as the dentist. NOT ONLY WERE THEY NICE, THEY WERE GENTLE WHEN WORKING ON MY TOOTH.

I don’t normally write reviews, but I was so impressed with the staff at Highland Park Endodontics in Dallas (off Preston) that I had to today. I called the office yesterday afternoon and spoke to Nathan in a panic and I was in terrible pain knowing that I needed a root canal ASAP and they were able to get me in as early as 8am today. I found out I actually had a meeting this morning at 8am that I couldn’t miss so I called after hours last night and they called me back after hours and rescheduled me for 10am. Nathan was so nice and very accommodating.
I arrived this morning and the front office staff was very prepared with all my paperwork and insurance info and fees that would be due. I was in a lot of pain and was nervous about getting my root canal so having a good experience through this was key. The dental assistant, Amy was great and very nice and I could tell she was not only very knowledgeable and helpful but she really enjoyed her job. Dr. Choate was also great and made this a quick and painless experience. I mentioned I didn’t have a primary dentist and Dr. Choate and Amy even referred me to a really good dentist that is close to my home that I was able to schedule my follow up appointment with already.
I LOVE my job and it is great to see others who also enjoy and value what they do as it reflects in how they treat their patients and each other internally.
I was able to return to work right after my appointment and was back to business as usual :)
I would highly recommend Highland Park Endodontics if you want to have a good overall experience. I can see why they are Best of Dallas. From start to finish, the experience couldn’t have gone any better.
Thank you HPE!

Dr Berto and his staff are amazing! I highly recommend this practice if you ever need to have s root canal. I had a root canal that I had previously treated twice in houston. I went and saw Dr. Berto and his staff thinking this tooth was hopeless and I would need to have it pulled.
Amazed Dr. Berto found an extra canal in my tooth and saved my tooth and finally no more pain!
Thank you Dr B and your staff!
~SD

This office has two great Endodontists who not only provide the best treatment but are very down to earth. The staff is very heart warming and inviting.

Dr. Berto and his staff are absolutely wonderful! Nathan and the front office staff are always extremely helpful And friendly. Dr. Berto and his assistant took extremely good care of me for my root canal. They were gentle with me and went above and beyond expectations. They are friendly, professional, and truely care about their patients. I highly recommend this office to anyone in need of special dentistry.

This place could have the most amazing endodontists in all of Texas, but I guess I’ll NEVER get a chance to find out in person.
I actually lost my phone the day before I tried to get an appointment with their amazing dentists, but their office simply refused to send me a time and date via email.
Or were they peeved with me because I had not had a regular dentist for some time, and they DEMAND that you’re referred to them by a dentist? I think that this is really about some chummy referral fee they probably give the dentist hoping to secure future business INSTEAD of taking that amount off my bill.
I have an abscess front tooth causing me headaches and I wanted the best dentists in trying to save it but I failed. So I guess I’ll take a hammer and knock the pain out myself. since I can’t get no mercy and compassion from Highland Park Endodontics.

I had a very bad abscess on a tooth that had a complicated defect in the tooth structure (extra long roots with some major twists and curves plus an extra root on the tooth). My general dentist is usually skilled enough to handle all of his own root canals but he said i would need someone with very special skills to save the tooth. I talked with him as well as my orthodontist and was encouraged to have Dr. Berto give it a shot as there were few people in the metroplex that would even have a decent chance of being successful.
The staff was first rate. I called and explained my situation and they worked me in less than two hours later. I had zero problems with them working with my insurance. In fact, I was pleasantly surprised to find my bill was FAR less than expected. I pay a percentage with my insurance and was afraid that Highland park would come with a high price tag, but not at all! I paid less than I would have had my general dentist done the procedure!
Dr. Berto and his assistant were AMAZING! First of all, his bedside manner was superb. He explained to me the process step by step and was up front with the fact that there were no guarantees he could save this tooth but that he would do all he could to do just that. He made sure I was comfortable and constantly checked to be sure I was doing ok because the infection was very close to the bone in an area that is hard to numb. He was incredibly gentle and his assistant was constantly reassuring me as well. I had no more pain than I would have with the simplest of fillings. The other bonus was that he was able to go through my existing crown to perform the procedure saving me hundreds of dollars. This requires superb skill and he definitely has it!
From the facility to the staff, this place is spot on perfect! They literally saved me thousands of dollars and a LOT of pain because my only other option would have been having the tooth removed, the wound packed, and then a dental implant or a bridge. Five Stars and then some!!!

I saw Dr. Choate for a consultation on a root canal. That part was fine, he was a nice guy, assessed the situation, and I was pleased with my interaction with him. I ended up not needing a root canal after all, so he ended up not doing one.
Their billing is absolutely awful. First, I gave them my insurance card and they did the typical photocopy of my card and ID. Before I left the office they told me I owed them $ 125, which I paid. I thought maybe my insurance didn’t cover it, but it turns out that was the full rate (not insurance negotiated rate). They didn’t even run my insurance. I got the EOB from my insurance and realized the negotiated rate was $ 60, and I owed nothing. Contacting their billing person was a nightmare. There is only one person there and she was out a lot. She doesn’t return calls. Very unprofessional.
The estimated costs presented to me for a root canal were very, very high. It’s likely that the costs they gave me were not my insurance rates. Even if I had to have a root canal, I wasn’t going to go to them because of how high they were. Now that I realized what happened with my initial visit charge, I suspect the rates were not the insurance rates.
Dr. Choate could most likely be a great endodontist, however their office staff are absolutely clueless. When contacting them via phone I found them to be full of excuses and just weird things like «oh I thought you were a telemarketer» or «she is already gone for the day, we close at 5 (it was 4:50)». Just BAD! They seem nice in person. But idiots. If you use this office, you’ll need to be diligent that the rates you are paying are the ones for your insurance, and they were run properly.
After reading other reviews, it looks like they did the same thing to Diego I that he wrote on 10÷5÷2014.

Just had a root canal with Dr. Berto. I was a little hesitant at first as this was the only place my dental HMO would refer to. That being said, everything from the appointment, parking, check-​in staff, assistant, to dentist was amazing. While my tooth was ultimately not salvageable, Dr. Berto and the staff gave their best effort and was very empathetic.

I just walked out of the office after the completion of my first root canal ever. Half of my mouth is still numb, but I needed to enter this review immediately. This office is amazing, the staff is absolutely helpful amd caring. They patiently listen to your concerns and answer every question without rushing out the door, like it has happened to me at general dentist offices. I had my root canal done by Dr Antonio Berto. He was simply a-​ma-​zing! He and hos assistant were wonderful, he made sure I was comfortable and pain-​free every step of the way. I really recommend this office and Dr Berto to everyone out there. I will go back in a few months to finish the work in my mouth.

Had my first root canal by Dr Rios. Very professional, caring, and instilled my confidence with his ability. The xrays were digital and much easier than some I’ve had in the past (I tend to be a gagger). I was referred by PURE DENTAL (at Mockingbird Station– also recommended).
I relaxed in comfort and watched a movie on the ceiling-​mounted TV while Dr Rios completed my root canal. The doctor and assistants were very attentive to my comfort and reactions during the procedure. I wish Dr Rios could also handle my wisdom teeth, but unfortunately — he is a root canal specialist. He did give me a referral for the other.
Thanks, Dr Rios!
NOTE: Be sure and ask for a referral from you originating doctor, it does make it easier to get an appointment. I was in pain for some time, and my dentist’s office was able to get me an earlier appointment than I could on my own.

I was really nervous going to see a endondontist for a root canal. But when I arrived here this place looked really nice and the staff were very friendly. Really up to date place and I had dr rios highly recommend him. It was totally painless and it seemed really quick, maybe it was the fact that I was too busy watching a movie. There is a tv on the ceiling so when your getting your root canal you can choose a movie from a list or watch tv while getting it done. That really helped and the view was really nice it is on the top floor so they are on the roof. Highly recommend this place.