Gramercy On the Park

My wife and I moved here in Oct 2015, and we love it so far. The complex is very well maintained and managed, and the staff has been very welcoming, friendly and helpful. We feel very safe with the perimeter being fenced and gated, and the overnight security monitoring the buildings and parking lots. We have a dog, and its nice that the complex is pet friendly (i.e. many stands throughout the complex with waste bags and trash receptacles, a dog park next door, and an elevator for our dog to ride down to the ground level). The area around us has plenty of great restaurants and shopping as well. Its a great place to live.

Living at Gramercy on the Park has been a great experience for us. Because we transferred from Detroit to Dallas, we had a very limited amount of time to choose a complex and we couldn’t be happier with the decision that we made to live here. The maintenance staff is outstanding, everyone in the leasing office is friendly and accommodating, and we love the fact that it’s dog friendly.

My wife and I have lived here since October of last year and we love it! We have a one bedroom and it’s so nice. Very spacious, and a great layout. Huge closet and tub/​shower too! Don’t let the location near George bush scare you, the highway noise isn’t as bad as you’d imagine. Only small complaint is the gate code system, it’s more complicated to get guests into the apartment complex than we’d like… but I guess it’s for our safety overall so we deal with it.

Moving into Gramercy has been the best. I moved here about 3 months ago and have had a great experience thus far. The staff is helpful and friendly, they ask how my dog is (by name!!! what a plus if you’re a fur mom!), and they have answered any questions I’ve had.
They care about residents. The property is well maintained and I really like the gates they’ve put up as well as the coming in and leaving processes for it.
I appreciate that around Christmas they delivered packages to your door if you wouldn’t be home in time to pick up the package from the office (only with permission, of course).
They’re always coming up with ideas and events to connect with residents and keep the relationship strong. I’ve never lived somewhere that cares so much about communicating with residents and ensuring things are going well.
Some people may wonder about noise as it is located near the highways. I have no issues with it. I live closer to the highway than not. I can hear it, but it isn’t very loud unless my door is open. I have no complaints and I am very thankful to live here.
I like the outdoor areas in each building, the parking garages, the business center, the fitness center, and everything else. Also located right next to the dog park which is incredibly convenient for my pup! He loves it. He also gives Gramercy 5 stars. *woof*

My husband and I just moved in and are excited about this new living space. The community is very open and inviting and it’s conveniently close to my work with plenty of amenities. We especially enjoy the close proximity to our dog’s favorite dog park. Larissa helped us complete the move-​in process quickly and was very friendly. She was sure to show us every style of apartment we were interested in and even stayed at work late one evening to help get our application started. We’re really enjoying Gramercy so far and look forward to being a part of the community.

I have lived here for 3 years. Nice floor plans. Beautiful property with resort style pool, beautiful courtyards with fountains and hammocks, outdoor electric grills, a well appointed workout facility and one of the largest dog park in Dallas. The landscaping is very well maintained. It is a very quiet community. The maintenance staff is friendly and responsive. The management staff is very professional and responsive as well. Finally the location is fantastic as it is near by the biggest restaurant area: Addison and off Tollway & George Bush highway. I would recommend this property to anyone looking for a great place to live.

I LOOOOOOOOOOVE this place! The apartments are beautiful and in a great location. The ENTIRE office staff is AWESOME! Larissa went out of her way to make sure I had everything I needed and to make sure my moving experience was great. She has truly been a sweetheart to me, as well as everyone in the office. I always talk about how happy I am about the choice I made to move here.

We love living at Gramercy On the Park. It has been a great apartment and neighborhood. It is close to everything and we love our floor plan! It was a great transition from our house to apartment living.

I just moved here in June. I really love the apartment. Currently getting new paint on all building as well as new parking lot stripes. The office has been nothing but nice each time I call or visit. Also very dog friendly and so nice that a HUGE dog park is so near. The only complaint I have is how loud the highway is but that is something they cannot help. Overall a super great experience and I would recommend it to anyone!

Ive lived at Gramercy on the Park since July. I have loved my apartment and that I’m close to everything I need. The only reason I’m not giving 5-​stars is because the new perimeter gate is still a bit annoying (especially with only one remote and no entry code), though I do feel very safe with it and I’m confident that the gate situation will run more smoothly with time.

Wish I could give this place zero stars. They put in gates Thanks but only give one gate remote. No gate code only callback number so when my fiancée goes to work and we have a babysitter they can never leave the house. Real safe this is the crappiest place to live don’t live here not gonna renew the lease.

Stay away! There have been three apartment break ins with in the last couple weeks. Also, our neighbor had someone try and break into his place last week. There are car break ins almost weekly it seems like. They say we have security around the complex, yet they are NEVER seen. They are putting up gates that they think will keep non residents out. Wrong. The way they are setting up one of them you can still access all the stair wells. (On the leasing office side) How does that keep people out? The gym has gone down the drain. The TVs haven’t worked in 6 (or more) months. The machines are always broken. The fire alarms will go off randomly. When I called «security» to let them know the alarms were going off at 3am I was hung up on. Glad to be out of this place. I have never felt more unsafe at my «house» than I did here.

The worst mistake was resigning a lease. It is crime ridden. Within the past 9 days there were 3 separate burglaries in just one of the buildings. When I asked property management why residents were not notified of the rash of break ins, I was told it was a corporate decision. Gun fire is a constant within the complex. Maintenance is great about responding to requests, just one problem, they don’t fix the problem… My advise… STAY AWAY…

They have sent out notices to everyone enforcing the trash can rules stated in our leases and enforcing the fines. The new management is installing gates and they are painting. I feel like this will be the kind of place it was when I first moved in and I’m very pleased.

This apartment has become worst due to this new leasing management.
They changed payment system 2 times and if we cant keep pace with them charge fees. Most unfriendly management, I never had such bad experience, they are acually worst. Never come to this apartment.
And most they can do is I understand but cant do anything.
They don’t pick trash on time, sometime trash stays outside your home whole day.
I am planning to move out and never gonna come back. I was rather in mood to sign lease for another 1+ year but now no way.

I’m sorry to say this property has gone down hill since the management change. I have lived here for 2 years, since new management has come in the leasing staff is unfriendly and make you feel unwelcome. I never felt this way with the previous management. I have been complaining about being double billed for my water, sewer & waste. I have tried talking with some guy over the phone from the office. He started getting upset because I was questioning his double talk. So, I have just refused to pay that portion of for one month. The workout room has gone to shambles. Only half of the TV’s work. Elevators, hallways and there walls dirty. The trash area don’t work in building 2.
While they are adding some inline fan to the gutters. If they cared about the residents the would add a gate to the parking garage to keep people cars from being broke into.
Well my lease is up soon, really don’t know if I’m going to re-​up. Rent should be going up when the property is going backwards.
Customer Service is everything

I currently live at Gramercy and it has been a great experience. My 1-​bedroom apartment is over 1000sq ft and has an open floor plan, so I don’t feel confined in a small apartment much like I normally do in 1-​bedroom apartments. I also have a lot of windows, which allows me to keep the place lit without having to have a high electricity bill. The countertops are not marble, but they’re not bad either. They’re like normal countertops. I do think that they’re working to upgrade to marble countertops eventually.
By far one of the best things about Gramercy, especially if you’re a dog lover, is the proximity to the dog park. It’s about a 5-​minute walk to take my dogs over to Northbark after work for an hour or two, and it’s easily become one of the greatest things about moving there. Also, I’m a huge dog lover and pretty much everyone there has a dog. Yes… once in awhile you see some dog poop or pee, but that’s to be expected from a community with so many dogs. Maybe I’m just an understanding dog person? Hey, sh*t happens. It has never gotten so out of hand that I have felt grossed out or disgusted. And it doesn’t smell at all. I came from a complex where the dog park smelled like death. Gramercy does not have that problem.
Lastly, the apartment staff has been nothing but extremely friendly for me and my guests. They always help me quickly, they respond quickly to my phone calls, online messages and maintenance requests. My dog walker went in there one day because she lost my key. The apartment called me to let me know what was going on and walked her back to my apartment. Other guests of mine have gone in there for something and they treated them with respect. I don’t normally rate Lincoln Apt. staff very good, but I have absolutely zero complaints about Gramercy staff.

Simply the worst place I have ever lived, walkways are disgusting dog feces and urine on walls and floor. I am a dog love have 2 my self but some of the people that live there don’t pick up after their pets. I finally have to move to another apartment a just pay the rent at Gramercy and wait to the end of my lease. It was that bad!

Took a tour of Gramercy On The Park over a year ago when my wife and I were looking to relocate closer to her work. This complex was kind of a stretch as far as being «closer» to my wife’s job, but since it had the North Bark Dog Park so close, I wanted to check it out.
The apartments look pretty nice, probably on the upper-​mid level of luxury apartments. At the time, they did not have true granite or marble counter tops, which was a big desire of mine. Everything else was pretty nice, one of the nicer apartment complexes I’ve toured. The leasing office staff were friendly and followed up after my initial visit. You would think that would be granted for most apartment complexes, but I’ve toured quite a few over the years, and sometimes I never hear back, even if I’m interested. In the end, we did not sign a lease with Gramery, so obviously I cannot speak to the experience with the leasing office as a leasee.
All in all, it seems to be a nice apartment complex from a physical apartment standpoint, although if there was some retail in the vacant lot next door, like a 7-​Eleven or a coffee or sandwich shop, it would be a bigger draw.
We do, bring our dog to North Bark regularly, so, if they start building something next door, it could be enticing for the future.

I have to say by far the worst apartments we have ever resided in. The reason are as follows:
1. Cheaply made, looks nice on the outside but no insulation in the wall’s so you can hear your neighbor’s conversations, and walking etc.
2. They charge you to fix your apt. We called in a work order to replace a light bulb and they charged $ 5 for the light bulb to be replaced. I have never been charged a fee to fix anything in any apt that I have ever stayed at. What’s next they start charging to fix a broken toilet, or garbage disposal things that eventually wear and tear?
3. They increased rent by $ 150 and failed to notify us properly. The only way we found out was because, we had questions about our lease. Not once did they notify us ahead of time so we could make an proper decision.
4. Management will not work with you, when we first moved in they were very accommodating to our needs. However, as time has passed «per corporate» they are coming up with astronomical fee’s. Fee’s to fix things the apt, fee’s for them to pick up the trash, fee’s for violations if you leave something on your front door step — fee’s, fee’s, fee’s.
5. Poop in the hallways that they don’t pick up
It seems as though, the Management has went downhill. People are moving out left and right, and soon in May we will too! They work with their residents from a «corporate» standpoint and not a resident standpoint. Things are coming from «corporate» that don’t make sense, fee’s are coming from «corporate» that don’t make sense.
I hope that this helps you to make an educated decision, because you should know the — Real Deal.
Thanks,
Zoey